Jashita Hotel

An amazing Italian/ Mexican fusion, a home away from home. We feel honoured to have been a part of the Jashita Familia, even just for a very short time! We stayed 8 days, and truly loved every moment. If you’re looking for a very calm, inviting atmosphere, a safe haven to rest and rejuvenate, look no further. I sincerely hope this place never changes. I would come back twice a year if I could. So let me tell you a little about our stay… TRANSPORTATION- the hotel arranged transportation for us to and from the airport, with the same amazing driver! We could have rented a car as well, as there is secure parking available onsite. It was our first time to the area so we were happy to take the arranged transportation to visit the ruins (parking seemed like chaos there) and cenotes (which was actually nice, we didn’t do a guided tour we just had a driver and arranged to hop around cenotes that were close by- it was great, felt very safe the entire time). The BEACH. It was amazing. The water was SO warm! The bay is a small sanctuary from the windy days that can hit Tulum, even on the windiest of day you can still swim and snorkel with ease. The hotel has marked and cleared a path from the main water entrance out to the bay, that you can swim and touch the entire time. It’s a lovely wild bay, full of wild sea creatures to explore and respect while venturing into their home! Having the ability to swim and then stop and stand for a moment is incredible. We saw lots of beautiful fish, a stingray and many small little reefs to connect with under the sea. The beach & pool LOUNGE AREA was impeccably kept, with staff committed to keeping the seaweed cleared, and the seating, comfortable and areas almost spotless. This is not a party beach/ hotel, and I was thrilled about that! For the most part everyone staying there is relaxing, and enjoying the natural sounds of the surroundings. It was such a beautiful part of what makes this place truly special! It is a family friendly space, but those bringing their children were all very respectful of how everyone was spending their time. The adults only pool was a great option as well, although I do always enjoy hearing the laughter of children- something so special about it! BEACH SERVICE, around the pool and literally anytime you wanted something was impeccable! We felt really taken care of! Any requests we had were always met with kindness and compassion, and the team members truly went above and beyond to make things happen! As someone who paid to stay at Jashita, I am happy they charge a fee to access the beach for anyone not paying to stay at the hotel already (I noticed a few reviews that were unhappy about this) the sun beds, snorkeling and service alone are well worth the cost to visit incredible spot. The POOL options were stunning, the rooftop pool is truly something unlike anything we’ve ever seen! Sangria Hour from 12:30-1:30 was a hit, and we don’t really drink that much, but we really enjoyed

We loved this property and would gladly return. The hotel is the right size -- big enough to offer excellent service, a private beach, an elegant restaurant, spacious and well-appointed room, and a lovely spa -- but without the hype and tumult of larger Gulf of Mexico properties. Jashita has a distinctly Mexican look and vibe. Highly recommend for a similar-minded traveler.

This has been my third time at Jashita Tulum. I love it. I think it is one of the best hidden gems on the coast between Tulum and Playa Del Carmen. Unspoiled and quiet, it’s a delightful little oasis nestled on some of the most incredible beach. Every time the experience has been consistently amazing. From the moment I reached out to the staff at Jashita Tulum, the hotel reception teams professionalism and willingness to help is really second to none. From room reservations through to any additional queries and requests like help booking airport transfer to recommendations for local places to visit, the entire team are knowledgeable and really go the extra mile to deliver a really first class experience. Ruby on reception remembered me as a returning guest and made me feel welcome and at home. The hotel and grounds are idyllic. As usual, the grounds and house keepers really do a stellar job in up-keeping such a such stunning little property. The pool and beach are wonderful places to relax, and the rooms were immaculate. The housekeeping and reception team went the extra mile to mark my Birthday and make me feel special. I had an incredible experience in the Hotel Spa. Angie was amazing, knowledgeable and incredible at all the treatments she offered. Then finally a big thank you to the whole Pandano restaurant team. Everything I ate was really delicious and the service from breakfast through to dinner was amazing. I appreciate from the first moment you sit at the restaurant the staff do their best to remember your name, room number and preferences, which really makes you feel like a priority. Thank you to the whole Jashita team who made my stay so wonderful. I’ll be back again soon! Ben