BE Destination Tulum

"Good place and great food"

Twelve O’Clock Luxury Villas

Hotelito Azul

"L'entrée de l'hôtel est la plus étrange que j'aie jamais vue. Ils fournissent un code QR qui a été utilisé pour ouvrir la porte et un tourne-tonnerre d'accès."

Secrets Tulum Resort and Beach Club

"I will definitely be going with Secrets in the future. . This resort is more than just a place to sleep; it is a place of luxury, warmth, and a family-like atmosphere . Whether you are celebrating an anniversary, a birthday, or just want to unwind, Secrets Tulum delivers a magical, memorable, and relaxing stay."

Hotel Shibari - Restaurant & Cenote Club

"First of all the service was beyond bad, it’s as if the staff never communicated with eachother. Upon arrival, we got asked if we were celebrating anything, to which we said yes as it’s our fifth anniversary, and they said they would arrange a surprise for us the next day. We finished our stay without any surprise or acknowledgment as to what had happened, it was just forgotten. They would ask us every day if it was our first time at breakfast, ask about allergies and so on, which on your fifth day at the hotel makes it feel very impersonal. The hotel is also very restrictive in when you can use their amenities, which is laughable when they have no direct beach access. Their pool only opens 11am-6pm, their bikes (which are in horrible shape) can only be hired 9am-6pm…it felt like being at a school camp instead of an alleged 5-star hotel. You are stranded on a street with nothing to do, no signal outside of the hotel, no free beach access and a whopping $40 to get to the town center (which is a 15min drive away). To put the cherry on top, we got called to our room on our last night asking when we would like our bags collected for check-out, they said it was arranged…and it never was. We also never got asked if we had a nice stay upon leaving, nothing. They truly don’t seem to care. Honestly, save yourself the trouble."

Elements Tulum Boutique Hotel

"Non recommandé. Lors de l'enregistrement vers 16 heures, j'ai dû attendre longtemps car le personnel de la réception a quitté son siège. De plus, toutes les informations sur le trafic qu’il a fournies sur Tulum étaient incorrectes. Le personnel de l'hôtel n'était pas du tout serviable. Dans l'ensemble, cela ressemble à un établissement moderne, mais il n'y a pas d'ascenseur, vous devez donc porter vos bagages dans les escaliers. La serviette était très vieille et en lambeaux. Je n'arrivais pas à dormir à cause du bruit de la salle de bain dans la pièce voisine et du trafic extérieur, alors j'ai fini par utiliser des bouchons d'oreilles. Le nettoyage était propre."

Delek Tulum

"This place is gorgeous and the service is impeccable! Perfect location for people who like daytime on the beach and nightlife. The AC was great to have in the room as it gets very hot and humid in Tulum. Truly all around great place!"

Mayan Monkey Tulum - Social Hotel

"Très bon endroit où séjourner. Personnel sympathique et chambres propres. Bon emplacement également."

Alquimia Hotel Boutique

Nômade Temple Tulum

"Good service. Problem with the music at night when there's a party at the hotel."

Hotel Boutique TerraNova

"With my girlfriend we went there to visit Tulum's area and work on remote so we needed a quiet place with a good location and good wifi for teleconference. Everything was perfect! Also Rafa the owner and his team are super nice people, always here to help. They gave us super good recommendations for restaurants, cenotes and ruins. We like to find hidden and amazing places with not to many tourists. Their advices were just perfect for that, and they do not have any financial interest in them. I travel a lot and I definitely recommend"

El Paraiso Hotel Tulum

"About the best beach on the Riviera Maya. 100% recommended. However, it's located within a reserve, so having a car or being aware that you'll be away from the center is something to keep in mind. Beach lovers, this is the place."