Meilleurs Hôtels acceptant les animaux à Almaty

Our July 3-12, 2023, family stay at the Novotel Almaty City Center Hotel for our son and daughter-in-law’s Qyz Uzatu bride’s wedding was memorable and outstanding. The staff was accommodating beyond expectations. Examples of services and assistance furnished include: 1) gorgeous congratulatory bouquet of roses, cake, and bottle of champagne for bride and groom upon their arrival, 2) Front Desk Receptionist Elmira ordered, negotiated, and “babysat” multiple wedding flower bouquets the day of the bride’s wedding event, 3) Deputy General Manager Yevgeniy personally helped finalize five 10-day room reservations, following up multiple times ensuring our full satisfaction, then emailing us a farewell and thank you note for our stay, 4) Front Desk Manager Altyn happily assisted with various requests, 5) entire staff was cooperative, positive, and professional, and 6) hotel restaurant’s breakfast buffets were delicious, and lunches were quite satisfying, too. Additionally, the hotel location was fantastic b/c: it’s adjacent to the large public plaza with memorial and fountains, as well as the tram to the nearby mountaintop which had restaurants, zoo, amusement park, etc.; walkable city center with nearby restaurants, shopping, green spaces, and more. Based on our family’s experience, we zealously endorse and recommend the Novotel Almaty City Center Hotel and will fondly remember our stay and the hotel’s kind, thoughtful, and service-oriented staff for taking care of our family.

I had to fly to Almaty on family business. Hotel itself is trendy, historical building. Inside is really nice, clean. Front desk folks are very friendly, knowledgeable and helpful. Rooms looks exactly as on photos. Each room has electric cattle, 2 bottles of water for each occupant. They refill tea, coffee, water every day. If you ask, they can bring you thus any time. I have to say their 24 hours room service is great. I bought room with breakfast. Highly recommend. Menu/ buffet is good. You can order omelets or oatmeal. One thing, though. Menu does not change at all. So, if you stayed few days, you will be fine. I stayed 10 days. It kind got boring after 4 days. Never the less, breakfast is good. Housekeeping is great! They really clean your room, disinfect. They change sheets every other day, towels every day. A lot of toilettes: shampoo, conditioner, body wash gel, body and hands creams, shower cap, even hair comb. You can pre order transfer from and to airport. They met me with the sign. It was great. Really great hotel. I will highly recommend to stay there.

Our stay at Ritz-Carlton Almaty was exceptional, in fact our fav part of the city as tourists. The best part was the warm service from the staff, in particular thanks to Yekaterina (Kate), Malika, and concierge lady. Kate was welcoming and informative upon check in. Guest service staff Malika gave us attentive care throughout our stay and accommodated our preferences, which truly enhanced our experience in the country. Concierge lady gave us comprehensive advice on where to visit. The view from both our room and the Sky Lounge was unparalleled. Snow-capped mountains framed the landscape, offering a mesmerizing backdrop that undoubtedly ranks among the best in Almaty. Will definitely come back here if we’re back in the city.