Hotel Cabogata Jardin

酒店很新，位置偏僻，需要開車，沒有什麼客人，周圍沒有餐廳，超市

After a pretty hectic couple of months, I decided to book a solo trip to Spain and after some searching, this hotel was the best price. However, I now understand why the hotel was such a low cost and TUI listing the hotel as 4* is laughable. Some aspects of the hotel are lovely (my room was nice and modern and the pool area is really nice) but everything else is bang average. The staff’s downright unpleasantness and hostility to English people is also something that I need to mention. During this week stay I have lost count of the amount of times that I have been completely blanked by members of staff when trying to order food and drink to a point where I’ve had to get up from my table and walk over to the bar area so they physically cannot ignore me. Spanish people, however, are served at their tables and quite clearly treated a lot better. I have worked in customer service roles my whole working life, and know for a fact that it is not difficult to be nice to people - Particularly people like me who are clearly travelling on their own. Another absolutely mental thing that just happened was that a short time before me typing this, I returned to my sun bed after popping to the toilet (I was gone for a max of ten mins.) on my sun bed was a note warning me not to leave my belongings or else the staff have a right to remove them if they are getting in the way of other guests??? Literally all of the beds around me bar one are completely empty!! I have been on a sun bed in the same area all week so the staff know that I get here early and stay here all day, so to receive this note is frankly quite nasty and underhanded. What would you like me to do, wee in the pool??? I have attached photos to this review showing the note as well as the empty beds around me. Overall, weather has been fab and it’s been lovely to have a relaxing break away. I wish, however, that I’d booked the Barcelo next door instead. Do better Cabogata Jardin.

Thank you so much for everything!!! Check in was easy and fast, hotel was lovely’s and the food was superb every single day! We met the F&B manager Oscar who was outstanding on helping us with all our allergies and problems that we had. Once again thanks and we will be back again for sure.

We arrived for a 4 day break having corresponded on numerous occasions by email while booking and first impressions were 'wow' exactly as the website shows & so peaceful.....until the 150+ kids/teens arrived for the balon mano tournament across the road which zero mention was made prior to our arrival On checking into our room (which was beautiful) it became apparent that the noise from the rooms housing these players would be a real issue The whole reception staff were absolutely amazing..had housekeeper take me to the other wing of the hotel away from the noise, showed me a superior family room (twice the size + sofa bed and bigger terrace) and moved us without any hesitation The rooms are beautifully decorated (full refurb last year) very modern & trendy, bathroom tiling looked a little dated but was spotlessly clean and the bath etc were all brand new The public areas and pool terraces are very chic...feels much more upscale than the typical 4* hotel and once the 2 nights had passed that the players were there it was so quiet it felt like we were staying in a private resort The buffet offerings for both breakfast and dinner were fabulous with beautifully presented salads, crostini, desserts etc plus a full selection of meats, chicken & fish dishes plus hot veg/potatoes and at breakfast again, you could want for almost nothing The pool bar wasn't open for the first 2 days (windy weather) so the sports bar was available...very nice but a little sterile & needs more decor to stop voices echoing but the one sporting event I wanted was available! We had the great pleasure to meet - on numerous - the f&b director for both this hotel & the soon to open 5* hotel next door who responded to an issue we had with getting a drink one evening with such professionalism and in a short space of time he became a 'friend'...Oscar, thank you - you know what for! I've sold the hotel's decor & facilities but the simple fact is the staff are what make this property exceptional, all the reception staff, housekeeping, I sadly never got her name but the wonderful lady from Ecuador who served us so well at both bars, the breakfast/dinner waitress staff and, as with Oscar, I have to personally mention Gordon who ran the restaurant with such a professional & welcoming attitude We will return, bringing friends, and will do so without any fear of the enjoyable and relaxing stay we are assured of