Canary Boutique Hotel

Property was fantastic, the location was ideal for site seeing along with a short work to down town and rainbow street. The food was amazing in the two restaurants which were below the hotel. They also delivery to your room which is always handy. The size of the room was fantastic with a balcony. Great value.

Pre-arrival communication was excellent and they arranged a taxi to pick us up at around 01:45am. The welcome when we arrived around 02:30 was great also. The place is very clean. I also really liked the location, it’s in a very quiet neighbourhood you can happily walk around.. quiet that is until you get to the hotel, which is by far the noisiest place in the whole area. We booked this around 6 months ago when there was no mention of noise on the reviews, if there had been then we wouldn’t have booked it. Unfortunately our room on the first floor was directly above the venue. The first night we arrived so late it was ok, though even at 3am there was a fair bit of noise from people moving stuff around downstairs. Night 2 was ok, there was nothing happening. The problem was night 3. We had an early start and tried to go to bed at 10, but they had an event on. The music was so loud it was getting through earplugs, I called downstairs and asked when it was stopping and got told 12 and was told to put ear plugs in. I said I had. She said she’d speak to them to see if they would turn it down… 10mins later they turned it up.. it was so loud you could feel the vibrations coming through the bed. It did however get turned off at 12. The next morning we checked out and I mentioned it, the guy on reception said they’d stopped at 11, I just looked at him and he straightaway changed his mind to midnight and apologised, though he seemed to think it was funny and was laughing. Generally reception staff are a mixed bag - some are lovely and really helpful, some just completely ignore you and don’t even say hello when you great them as you go past. Breakfast was disappointing. It is advertised 7am to 10am, in reality it’s 7:30-9. If you arrive before 7:30 then nothing is out, at 9am you will find little food left and hardly anywhere to sit as the tables are full of other people’s plates and leftovers which aren’t cleared. Some of the reviews talk about having freshly made omelettes or pancakes - this is not a thing. at no point in 3 breakfasts did anyone offer us anything other than what was on the buffet (2 out of 3 breakfasts there wasn’t even any staff there). Overall, I completely understand that some people will love a lively location and not have breakfast - and that’s completely fine and this will be perfect for them - the location is excellent and it’s spotlessly clean; but if I’d known about the noise then I wouldn’t have booked here