Hampton Inn Anderson

After a number of stays at Hampton Inns, we found this one a disappoin**ent. We had requested an accessible room as one person needed the grab bars in the bathroom. We were given a room for a hearing impaired person which did not fit her needs. The hotel did give us a discount, but if a room for someone with physical limitations was not available, we should have been told that when the reservation was made. There were also insects crawling up the sink drain and a used Q tip on the bathroom floor. The pool was also closed.

Shout out to John, who handled the breakfast buffet. He was very friendly and efficient and went out of his way to make sure all of our needs were met. Thanks John!! Location could not have been more convenient. PS: don't miss a stop at The Uranus Fudge Factory.

After informing Hilton Corp. last Saturday; no response 3 days later. Interesting to note: after the Murfreesboro visit we spent 3 nights in Anderson, Indiana. We found it worse than the Murfreesboro property. Me and another guest were discussing this late one evening at the reception desk. He was complaining how bad the property was. I was telling him about our experience. No one was at the desk. I knocked on the counter and she immediately appeared. I knew she heard our conversation. Subsequently I never received an evaluation e/mail from this hotel. This was so bad I even took pictures. No recognition of Diamond status or offer of water or snack. I had to ask. When we received the snacks, the best buy date was several months past. ****s growing up high around the perimeter of the property. The grass was cut. Orange danger cones on top of every drain in the parking lot. Makes you feel like your car will drop in if driven over. Shower curtain rod coming out of the wall on the front end (Room 322). Could not keep the curtain closed; allowing water to splash on floor. Pink bacteria growing around top of hand rail. Scum built up on top of hand rail brace. Tub floor stained. Shower head so high on wall short folks cannot even adjust. No ice on 2nd, 3rd or 4th floors. No vending anywhere. Drink machine on 1st floor unlocked with the lever screwed out. Ice machine on 1st floor had drain floor removed and placed on the floor. The fire alarm sounded at 1 a.m. one night. Was told in lobby that it was a false alarm. When we returned earlier that night we noticed an alarm company truck (parked by the way in a Diamond reserved spot) in the parking lot. I think you should either eliminate the spots or develop a plan to control access to these spots. They are always full. Maybe attach a placard stating this spot already reserved for a registered guest. When making a reservation you could state to Diamond members that one is available or unavailable. I have pictures of some this if you need them. We will be looking at other Hilton properties during our travel home. We are seeing far too many problems with Hampton.

The first room we checked in, the fridge, TV, and phone were dead. We were moved to another room. The new room's shower curtain has mildew and the curtain rod is not level. The shower curtain slides open as we shower. The bathroom door (the wood panel) was sticky. Breakfast items were very limited. I do not plan to stay at the Anderson Hmapton Inn again.

Upon arrival needed to use the restroom. Mens in the lobby is out of order. The pool is closed for repair. We get to the room, 4 lights don't work, 3 are missing. The Jacuzzi tub in the room has the knobs off with a sign sorry, out of service. 4 ice machines in the building, 3 are out of order. This hotel is not up to standards. I can't believe that Hilton allows it.

We were in town for a family wedding. One of our relatives had to move to a different room because water was leaking in their room. One end of the fourth floor and a few rooms on the third floor were closed off because of water leakage. The water leakage caused the fire alarm to go off early the next morning, but the fire alarm did not go off in our nephew's room. After we had all (except our nephew and his family) been standing outside in the rain for 15 minutes, a hotel employee came out and told us that she was now going to call the fire depar**ent. The staff had decided to first walk through all the floors to look for a problem before calling the fire depar**ent. The fire truck arrived 10 minutes later and after about five minutes, the firemen came out and told us it was safe to go back in. Also the pool was closed for maintenance the whole weekend, the air conditioning did not work well in some rooms and but worked too well in our room. Aside from those problems, the room was clean, the breakfast was good and the employees were friendly. Generally we have been very happy with Hampton Inns in the past, so this was disappointing.

Arrived for a 1 night stay based on previous reviews. Sara at front was extremely unhelpful and unfriendly. Arrived early but she would not allow us to check in as she continually checked in others. Was told no rooms available yet. This was 1 hour earlier than posted check in and she stated hotel was sold out. Not sure how they would get the rooms avail s in the next hour

We asked if we could use a table in the lobby to play cards and hang out. We could not have had a more gracious host than Cici!! She let us play cards and have so much fun, and was always ready to help if we asked for anything! She kept saying that we didn't bother her at all and that she was just happy that we were having a good time! In addition, the rooms were clean and well kept. We will most definitely be back....thank you CICI!!! Also, if you show you room key the Montana Mikes next door gives you 10% off! Montana Mikes was wonderful!!

This hotel is old, outdated and dirty. This hotel is not up to Hilton standards. We tried several rooms before we found one that didn't smell horrible. I cannot recommend this hotel in any way. Pool was not working, the front desk staff was not friendly and the breakfast area and rooms were dirty.