Luna Lara Hotel

We only spent 2 nights there as we were in transit, but it was clean, quiet and close to our points of interest. The appliances were functional, we slept comfortably, we weren't disturbed. I was a bit disappointed not to find a mini fridge in the room (I've been to Turkey more than 10 times in different locations and this was a must!) but I can't remember if it was advertised or not when I booked, so I didn't complain about it. We didn't try the food and drinks from the hotel therefore I can't evaluate this, but all in all we had a pleasant stay, definitely served our purpose. Thank you!

1) They checked me in inside dirty room 2) Nobudy clean room 7 days, even after I ask about it 3) After I spoke with manager he said to me "Cancel your reservation if you don't like the hotel" 4) Nobudy speek english, even manager. He said, If I need something then I need to translate this for him on turkey 5) No laundry service, but in web site it is 6) Rude service 7) Technical difficulites. Socket torn from the wall 8) Dirty bed sheets

I'm a travel agent in Bangalore India and I booked a 10 day trip around Turkey for my clients (a couple and their sister). We booked 1. a hotel in Istanbul the turkoman- tiny and more like a homestay with only a few rooms, but great location, then 2. the ladies beach residence in kusadasi and 3. the family cave suite in goreme Cappadocia. No complaint about any of these. All had great reviews.The hotel shuttle pickup was not immediately located on arrival at Istanbul so there was a little delay. In spite of the language barrier all the hotel staff went out of their way to assist when the group was too tired on the day of arrival to undertake the bosphorus cruise. In kusadasi the hotel staff helped them to advance their bus trip to Antalya by a day. I'm Cappadocia again the hotel staff advised them to change their tour to an easier one based on activity level for their age. The only hotel which is never to be recommended and should be removed from the list of recommended places to stay was in Antalya. The villa Granada refused to let us book through the hotel booking portal and insisted the clients pay directly on arrival. This was very inconvenient and most unprofessional.

Никто из персонала не говорит по английски. В номерах не убирают по 5,6 дней, даже туалетку допроситься нельзя. Ресепшеонистка делает все очень медленно и с лицом как будто одолжение делает. Менеджер - хамло! Обратились к нему по поводу устранить поломку с розеткой, он сказал чтобы мы отменяли бронирование. Впечатление ужасное. НИКОГДА СЮДА НЕ ПРИЕЗЖАЙТЕ!!!!!!!