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Avis vérifiés
Emplacement9.8
Commodités9.7
Service9.8
Propreté9.8
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Toutes les évaluations(13738)
Évaluations positives(13700)
Évaluations avec photos/ vidéo(5174)
Sources chaudes relaxantes(4949)
Service de navettes(1573)
Idéal pour les enfants(1267)
Activités familiales disponibles(322)
À proximité du parc d'attractions(186)
Aire de jeux pour les enfants(106)
Évaluations négatives(38)
Invité
Chambre supérieure, avec vue sur le jardin (2 lits)
Séjour au mai 2024
En famille
4 évaluation
10/10
Exceptionnel
Publiée le 18 juin 2024
Ma famille a passé un merveilleux séjour ici. L'hôtel nous offre un service de qualité supérieure, en particulier pour nos enfants, leur service de majordome est également exceptionnel, ce qui nous a permis de passer un voyage sans problème, même en cas de mauvaises conditions météorologiques à cause de la fermeture du parc, ils proposent toujours de nombreuses activités. pour que nous puissions garder nos enfants heureux tout le temps. La source chaude ici offre beaucoup de choix, bon pour les petits et les adultes. Dans l'ensemble, nous avons adoré notre séjour ici et le recommandons vraiment à tous ceux qui pourraient être intéressés à visiter la montagne Changbai. .
L'hôtel Beipo à Weier offre un accès VIP à la montagne Changbai Tianchi, ce qui permet d'économiser beaucoup de temps et d'énergie. Le service de majordome est excellent et très bien pour les enfants. Les deux enfants l'aiment beaucoup. Le paradis des enfants intérieur et extérieur, le joli paradis des animaux de compagnie, la piscine thermale intégrée et l'aire de jeux aquatiques pour enfants occuperont complètement les enfants lorsqu'ils ne pourront pas se rendre sur le site pittoresque.
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Réponse de l'établissement: Merci beaucoup pour votre avis sur notre hôtel. Je suis ravi d'apprendre que vous avez apprécié votre séjour parmi nous. C'est une chose dont notre personnel est très fier, c'est pourquoi nous apprécions vos commentaires. Nous espérons que vous nous rendrez visite à nouveau. Cordialement, Directeur général - David Zhang
Invité
Chambre supérieure, avec vue sur le jardin (2 lits)
Séjour au avr. 2025
Entre amis
2 évaluation
10/10
Exceptionnel
Publiée le 16 mai 2025
Excellent service from all the hotel staff especially xiao du , she help us to arrange the car for pick up services.. the breakfast here is the best among the hotel I have stay in Chang Shan, the facilities in the hotel is well equipped, you can spend full day in hotel to enjoy their facilities, do visit their ginseng souvenir shop, the price is cheaper compared to other places
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
M517608****
Chambre supérieure, avec vue sur le jardin (lit queen size)
Séjour au mars 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 5 avr. 2025
Me and my wife had a great time at Crown Plaza Hotel Chanbaishan. Unfortunately we were not able to climb the mountain due to the weather but the hot spring and hot pot was well worth the stay. The hotel staff 莹莹 and 小庄 were super helpful and friendly throughout the trip, giving us timely service through wechat.
ps don’t forget to visit the very friendly dogs at the back of the hotel🦮😍
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (2 lits)
Séjour au fév. 2025
Entre amis
1 évaluation
10/10
Exceptionnel
Publiée le 6 mars 2025
Except for the location which is 45-min drive from the nearest town 二道白河镇 but it’s located next to the entrance of Chang Bai Shan North Entrance. Perfect if you are visiting Heavenly Lake and surrounding places inside the national park. Our room rate included activities to the Heavenly Lake, 3-hour ski experience, Demonic Rafting and 5-D theatre experience. I must say it’s worth every penny. We were also entitled to unlimited entrance to the volcanic hot spring located inside the hotel. The butler service is tip-top offering us complimentary fruit platter every evening and helped to plan our 4 days itineraries. I would definitely come back again to crown Plaza for its EXCELLENT service! Well done. ⭐️⭐️⭐️⭐️⭐️👍🏼
Traduire
6/9
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (lit queen size)
Séjour au janv. 2025
En couple
5 évaluation
10/10
Exceptionnel
Publiée le 28 fév. 2025
Had a great stay at Crowne Plaza! Although Tianchi main peak was closed, the GSM Ming Zou provided superb service throughout, helping me arrange all the activities I was interested in. Her service really made the difference between a good stay and a wonderful one.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (lit queen size)
Séjour au juill. 2025
En couple
1 évaluation
10/10
Exceptionnel
Publiée le 22 août 2025
Great breakfast option, vip channel to changbaishan is very convenient and effective. Zouming, Penny, Zhuang is very kind and helpful.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
_WeChat524238****
Chambre supérieure, avec vue sur le jardin (lit queen size)
Séjour au janv. 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 21 fév. 2025
The room was spacious, the hot springs were exceptional, and the breakfast offered a wide variety of options (though not entirely to my personal taste).
Most importantly, the butler service (管家莹莹 小張)was outstanding. From the moment of arrival, throughout the stay, and even during outings, the staff provided comprehensive 24-hour assistance. They followed up on every detail and ensured everything ran smoothly, creating a truly welcoming and home-like experience. The level of care and attention made me feel like a valued guest at every turn, leaving a lasting impression on the overall quality of my stay.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Khai Hui
Chambre supérieure, avec vue sur le jardin (2 lits)
Séjour au déc. 2024
En famille
7 évaluation
10/10
Exceptionnel
Publiée le 3 fév. 2025
Superb service in all way!! The 管家 super helpful!! We will definitely stay here again if back to here!
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (2 lits)
Séjour au déc. 2024
Entre amis
3 évaluation
10/10
Exceptionnel
Publiée le 10 janv. 2025
Very good service given once u step into the hotel from our butler Xiao Du, Yan & Ana Yang.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (2 lits)
Séjour au nov. 2024
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 28 déc. 2024
The stay at Crowne has been perfect. View from the hotel is beautiful. It’s an all in one location, the kids refused to leave the hotel. Both Xiaodu and Ying Ying has been superb in assisting with our needs. Service is impeccable. Thank you for the awesome stay. We’ll definitely be back!
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (lit queen size)
Séjour au nov. 2024
En famille
2 évaluation
10/10
Exceptionnel
Publiée le 28 déc. 2024
Best service ever. Crowne plaza was the best hotel we stayed during our trip in Harbin area and they are really good facilities. Thank you Xiao du and Xiao yang for your kind hospitality.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Utilisateur anonyme
Chambre supérieure, avec vue sur la montagne (lit queen size)
Séjour au nov. 2024
En couple
8 évaluation
10/10
Exceptionnel
Publiée le 27 déc. 2024
Our stay at the Crowne Plaza Hotel near Changbai Mountain was delightful. While the room was slightly dated, it was clean and comfortable, providing a relaxing atmosphere amidst the stunning mountain views.
The staff (小张和小邹) offered excellent service, and the dining options featured a tasty mix of local and international dishes. One of the highlights was the outdoor hot spring, which was awesome in the freezing winter!
With easy access to hiking trails and scenic spots, it’s a perfect blend of luxury and nature. Highly recommended for a rejuvenating getaway!
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur le jardin (lit queen size)
Séjour au nov. 2024
En couple
4 évaluation
10/10
Exceptionnel
Publiée le 26 déc. 2024
We stayed 2 nights in Crowne Plaza and it’s a wonderful experience! They assigned assistant 莹莹 and 小杜 during the stay and both of them have been very helpful and patience with all our enquiries, from travel itinerary, facilities, feedbacks and transport arrangement. They also sent us ginger tea and fruits when we ended our activities. We are carefree during this period and just enjoy ourselves in Changbaishan. The hotspring is very well maintained and pet paradise is contented as well. Will definitely visit again!
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Invité
Chambre supérieure, avec vue sur la montagne (lit queen size)
Séjour au nov. 2024
En famille
10 évaluation
9.0/10
Excellent
Publiée le 24 janv. 2025
this resort is comprehensive. my family enjoy the stay. The hot spring is within the building. There is a small animal encounter area beside the resort. U can pay RMB12 for a cup of carrot to feed animals. The staffs are friendly and helpful and specially thanks to Zou Ming, she has helped to waive my children's breakfast charge as they are taller than required height. and she help us to arrange Changbaishan scenic tickets which is hard to get as an international tourist.
Traduire
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang
Zsolt
Chambre supérieure, avec vue sur le jardin (lit queen size)
Séjour au août 2024
En famille
8 évaluation
10/10
Exceptionnel
Publiée le 28 sept. 2024
Very nice place to stay already for the second time 👍🏼 would recommend it for everyone who likes a very clean hotel with a great hotspring, sauna and relaxation.
The hotel staff also helped us book the tickets to the Changbaishan mountain with a VIP access (where you don't wait in lines).
There is a small animal park behind the hotel - very nice for the small kids!
The breakfast was delicious!!
Very much appreciate the hospitality and see you soon Crown Plaza Team 🤝🏻😊
Traduire
6/19
Réponse de l'établissement: Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, General Manager - David Zhang