Arboga Stadshotell

Although our booking confirmation stated that the Reception would be manned until 21h00, we had a call at 17h30 to say that they would close at 18h30. It was fortunate that we (a) answered the call since we were driving and (b) had the forethought to ask whether there was a door code as this vital information hadn't been mentioned! The hotel parking was full (we suspect it is used by local inhabitants as it was almost empty very early the next morning) - seemed to be no control by the hotel. The room was just OK,characterless and pretty basic. Beds were comfortable but the pillows were the smallest I'd ever seen in a hotel. No toileteries. The shower hadn't been cleaned. No water and only 2 teabags provided, one vanilla & the other fruit flavoured, not ideal for early morning cups of tea! There was no staff at the Reception in the morning. No staff in the breakfast room either until a lady arrived after 10 mins or so. No "normal" tea available, until the one last black tea bag was eventually found ! Very poor breakfast compared with what one normally finds in Sweden - no fruit, no hot food, both the soft- and hard-boiled eggs were stone cold. Would definitely not recommend this hotel.