Small Luxury Hotels of the World - the Veil
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Small Luxury Hotels of the World - the Veil
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Комплекс The Veil, Qadyrghali Zhalayyri St 4, 010000 Astana, Kazakhstan
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Situated in Astana, 3 km from Bayterek Monument, The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. This 5-star hotel offers room service and an ATM. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The Veil Hotel provides some rooms with city views, and each room is fitted with a kettle. At the accommodation rooms are fitted with bed linen and towels. An à la carte breakfast is available each morning at The Veil Hotel. The hotel offers a range of wellness facilities including a hot tub and a hammam. Expo 2017 Astana is 7.2 km from The Veil Hotel, while Ak Orda Presidential Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 16 km from the accommodation.Voir plus
Nous égalons les prix
4.5/5Propreté : 4.5
Les 12 évaluations
Services et équipements
SaunaSpaSalle de massageParking privéGratuitService de prise en charge à l'aéroportNavette aéroportBarRestaurantCaféAire de jeux pour enfants
Tous les services et équipements
Alentours
Aéroport : Aéroport international Noursoultan-Nazarbaïev
(14,8km)
Train : Astana Railway Station
(7,4km)
Monument : Zhetisu Park
(740m)
Carte
Chambres
Avis des voyageurs
Questions fréquentes
Conditions
Services et équipements
3
Suite une chambre
Avec fenêtre(s)
Wi-Fi gratuit
Non
Climatisation
Brosse à dents
Toilette privative
Après-shampooing
Voir les disponibilités
4
Suite boutique, avec vue sur la rivière
1 Lit king size
Avec fenêtre(s)
Wi-Fi gratuit
Non
Climatisation
Salle de bain privée
Brosse à dents
Toilette privative
Voir les disponibilités
4
Suite présidentielle
Wi-Fi gratuit
Non
Climatisation
Brosse à dents
Toilette privative
Après-shampooing
Voir les disponibilités
6
Suite junior
1 Lit king size
Avec fenêtre(s)
Wi-Fi gratuit
Non
Climatisation
Salle de bain privée
Brosse à dents
Toilette privative
Voir les disponibilités
5
Chambre standard
1 Lit king size
Avec fenêtre(s)
Wi-Fi gratuit
Non
Wi-Fi dans la chambre
Voir les disponibilités
Masque les types de chambre
Avis des voyageurs(12)
4,5/5
Évaluations vérifiées- Propreté4,5
- Commodités4,5
- Emplacement4,5
- Service4,5
Réservez maintenant et évaluez cet hôtel à l'issue de votre séjour pour gagner jusqu'à 120 Trip-Coins (environ 1,63 CAD). Les Trip-Coins peuvent être utilisés pour économiser instantanément sur votre prochaine réservation d'hôtel.
Invité
15 décembre 2023
While The Veil is a beautifully designed hotel, it's also a glaring example of "form over function." First of all, I would not recommend staying at this hotel in the winter. None of the windows are double-paned, and all of the common areas, including the restaurants, are freezing cold. I even felt bad for staff. To make matters worse, the heater didn't work in our room. And, while they did eventually move us to a warmer room, it took them 2+ days to do so, and only after they continued to assure us the heater worked fine. It didn't, as the room they finally moved us to was significantly warmer. Not only did they not apologize for this hassle, or help us switch rooms, but on multiple occasions staff members entered our room without knocking first! Good restaurants, good location, but the staff needs some serious training. And again, while the hotel might be comfortable in the summer months, it certainly wasn't a place I'd recommend in December.
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Invité
8 juin 2023
i do not know how to rate this hotel. rooms are great and breakfast is of good quality. staff is gentle event if only few can speak English. the main mistery for me is absolutely insaine price i spent 4 nights there with breakfast for 1800 euros !! dinner at hotel restaurant is extreemly pricy may be it is special tarif for the national fairs because others were event more expensive. all in all the hotel is good in all aspects without being great in any of them while prices are just outragious.
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Invité
30 mai 2023
Amazing hotel, very friendly staff. Felt like i visited a modern art museum. Breakfast was nice good choice of everything. Good location. One of the best hotels I have ever stayed in my live :) Thank you I will be back for sure!
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Invité
2 novembre 2023
The Receiption confirmed that the spa is open from 9.00 am until 9.00 pm, however, the spa people refused to turn on the jacuzzi at 8.30 pm. Their justification - because they work until 8.45 pm and don’t want to be bothered by customers. In this case, the official hours should be changed 9.00 am to 8.30 pm. After a long day, flights and hard work, I was planning to spend few hours at jacuzzi and faced such unpleasant experience. Will not be back, definitely.
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Invité
8 septembre 2023
Quarky design, very attentive staff, hearty breakfasts. The room is large made with good quality materials. BUT, I have a very small window just under the wall. Effectively staring at a concrete wall. Judging from outside some rooms have huge windows others don’t have windows. The sink is in the room and not in the bathroom, which is also not great unless you are staying on your own. The wifi doesn’t work. There is no gym. Surely, one can find a room to squeeze some gym equipment. Overall, the hotel is not bad but it certainly is not worth the money they charge you.
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Invité
1 juillet 2023
The Veil is a gem in Astana. The staff go above and beyond; they helped us greatly out when we had a personal issue. The rooms are beautiful and comfortable. And, the range of breakfast options keep it interesting.
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Invité
27 juin 2023
The hotel is fabulous! The rooms are generous in design, and well designed. The beds are super comfortable. The car service app is so inexpensive the few extra minutes to go over the bridge costs only 1 USD. The breakfast is generous although, it could use fruit. The hotel restaurants while pricey are extremely delicious. The spa is fabulous and the massage is divine. The staff is super friendly and we had no issues communicating in English even when we needed medical assistance. I highly recommend the hotel.
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Invité
9 septembre 2022
I had bad stay at this hotel and im upset first expensive and stuff not helpful They make me paid for half night but they give me until 7 pm and not give more hours for cheakout also bathroom suffered with it also no has privacy if you have another perosn with you
Traduire
Invité
22 juillet 2022
The Veil is an excellent uber modern hotel in sympathy with Nur Sultan’s exuberant embrace of modern architecture. The location is excellent with superb daytime and nocturnal views of the Nur Sultan skyline. A very, very, special thanks to Aiman in reception who showed immense patience in booking six train journeys online as I was unable to do this from the UK. She went to an enormous amount of trouble for a very long time, always with a smile on her face. Many thanks Aiman for your time and patience and for saving my holiday!
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Politiques de l'établissement
Heures d'enregistrement et de départ de l'hôtel
Enregistrement : après 14:00
Départ de l'hôtel : avant 12:00.
Horaires de la réception : 24 h/24 et 7 j/7
Conditions relatives aux enfants
Les enfants de tous âges sont les bienvenus dans cet hôtel.
Berceaux et lits supplémentaires
Aucun lit bébé ou lit d'appoint ne peut être ajouté, peu importe le type de chambre.
Petit déjeuner
Style Aliments en boîte/emballés
| Âge | Frais |
|---|---|
Adulte | Contacter l'hôtel |
Les frais supplémentaires pour le petit déjeuner ne sont pas inclus dans le total et doivent être réglés sur place.
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Mesures sanitaires en vigueur
Très propre
- 4,5/5
Mesures de sécurité
- Thermomètres disponibles
Nettoyage et désinfection
- Les services de nettoyage sont fournis par une entreprise professionnelle
- Les chambres sont désinfectées entre les séjours
Description de l'établissement
- Ouvert depuis : 2020
- Rénové en : 2020
- Nombre de chambres : 47
Situated in Astana, 3 km from Bayterek Monument, The Veil Hotel features accommodation with a restaurant, free private parking, a bar and a spa and wellness centre. This 5-star hotel offers room service and an ATM. The accommodation offers a 24-hour front desk, airport transfers, a kids' club and free WiFi throughout the property. The hotel will provide guests with air-conditioned rooms with a wardrobe, a coffee machine, a minibar, a safety deposit box, a flat-screen TV and a private bathroom with a shower. The Veil Hotel provides some rooms with city views, and each room is fitted with a kettle. At the accommodation rooms are fitted with bed linen and towels. An à la carte breakfast is available each morning at The Veil Hotel. The hotel offers a range of wellness facilities including a hot tub and a hammam. Expo 2017 Astana is 7.2 km from The Veil Hotel, while Ak Orda Presidential Palace is 2.3 km from the property. The nearest airport is Nursultan Nazarbayev International Airport, 16 km from the accommodation.
Services et équipements
Équipements les plus appréciés
Sauna
Spa
Salle de massage
Parking privéGratuit
Service de prise en charge à l'aéroportFrais supplémentaires
Navette aéroport
Bar
Restaurant
Café
Aire de jeux pour enfants
Club enfants
Réception ouverte 24h/24
Wi-Fi dans les espaces publics
Spa
Bar
Restaurant
Restaurant
Restaurant
Aucune autre information disponible
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