I am giving this hotel a four star review, though 3.5 might be closer. I chose this location because they are currently offering triple points and their emphasis is on fitness. As usual, I will list the PROS and CONS of this hotel. 1. Very clean as you might expect from a new hotel. Lobby and room were both spotless. 2. Comfortable bed, nice furnishings, nice bathroom with assorted soaps. 3. Free internet 4. Free parking 5. Nice staff. I met Oscar at the front desk and Luis the Manager. 6. One of the nicest equipped gyms I have ever had (and I travel extensively) Cardio equipment was Echelon, machines were Matrix, lots of free weights. 7. Nice looking pool shared with Cambria Hotel across the courtyard. CONS 1. Platinum members are supposed to be upgraded to suites if available. The hotel was absolute dead, three cars in parking lot and we saw a total of two other guests. Not only was I not offered a suite, my request for a king room was denied since I had booked a room with two queen beds. 2.Echelon bike in workout room was not set up. Luis allowed me to use the bike in the Cambria which is owned by the same owner. Solved the problem, but no excuse for hotel themed on fitness not to have it set up. Additionally, tv's were not hooked up to cable and remote was not available. 3. I mistakenly thought breakfast was included as a Platinum, though I was only offered points or a drink. I have stayed at other IHG hotels that all offered free breakfast, and I think it would have been a nice touch considering the hotel is new. 4. One of the two elevators was out of order. It wasn't a big problem because we never had to wait. 5. We stayed on the fifth floor. The smell of the corridor while not unpleasant was noticeable and hard to describe, but you notice it. 6. The hotel advertises that it is "near the Domain." We didn't stay here planning on visiting the Domain, but when we did we realized the hotel was approximately three miles away and not walkable. 7. Speaking of walking you need a vehicle because nothing is within walking distance. AND LAST AND THIS IS MY BIGGEST PEEVE 8. When we checked out there was a $9..99 Hotel Service Fee (per night). I would swear I didn't see this fee when I booked the hotel, because I rarely stay at hotels with resort or destination fees. The clerk at the front desk didn't know what the fee was for but said he had just received a call from another guest about it. When I got home, I looked it up on the IHG website for this hotel and this is what it said: Effective April 21, 2024 (which suggests it wasn't there when I made my reservation last month) "Enhance your stay with our all-inclusive serve fee, which conveniently covers Visitor's Parks and Wildlife Impact Fees. Immerse yourself in the natural beauty of the area while contributing to its preservation. With this fee, you can explore and enjoy the local parks and wildlife with ease, knowing you've made a positive impact. Experience the b
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