Embassy Suites by Hilton Austin Downtown South Congress

The hotel is okay, but there is mold in the restroom. Parking is $55, more than the $35-45 stated. There is a parking lot across the street for $40 for 2 nights

I am an overall fan of Embassy Suites. I consistently experience fast and friendly service. The overall ambiance is classy. The rooms are clean, spacious, and affordable. My only concern as a single traveler was walking alone, late at night and the early morning hours from the detached parking garage to the entrance of the building. There was a noticeable homeless population and no visible security. However, the Embassy Suites experience is one I look forward to when I’m traveling.

Excellent stay

방 깔끔함 방마다 저녁시간에 쓸 수 있는 음료 쿠폰 2장씩 줌(혼자여도 두 장) 로비에 있는 바에서 파는 햄버거 맛있음 음료 못 고르고 있으니 추천도 해주고 친절함 밤 11시에 에어컨 안돼서 로비에 전화하니 10분 후에 오심 아침 맛있음 단점: 엘리베이터 3개중에 하나는 사흘 내내 꺼져있고 두 개중 하나도 종종 운행 안 함

Отель расположен очень удобно! Взяли номер со скидкой. Номер требует обновления и ремонта. Завтраки шикарные!

The staff was not the friendliest or welcoming at front desk, there was some Maintenance or other thing being done so the entire breakfast, table & chair area was closed off. We did not eat breakfast on site either day. There was only 2 bags of hot tea, both earl gray , and staff said they had no more tea on the premises. Our room smelled musty and damp and I had to use our body spray to make it pleasant. For the price of stay for 2 nights I expected better.

Pleasant staff at front desk and bar. Hotel is a little older but comfortable in a good location.

The ideas of amenities were there, but were not a reality. The room smelled of mildew, the ceiling above the shower showed signs of water damage, the wet bar sink did not work and the microwave had been burned out. The breakfast was limited due to a pipe burst and flooding( not their fault). There was a lot left to be desired.

First of $55 / night for parking garage across the street is whack! I had issues with both elevators so it's a hassle dragging bags around. Parking at front lobby is a hassle, not enough space to unload or load up there. Check in was easy but 2/3 elevators were also out inside the hotel. Had to wait long periods until the single elevator had space to get in.. as soon as I walked into room yes it was clean but it stank. Also had issues exiting and entering the parking garage because the key fob wasn't working so I had to call and wait until front desk was available. I usually aim for embassy suites when I go out of town but honestly this has been one of my worst experiences yet with embassy suites. I didn't even bother going into the pool, as soon as you walk in the chlorine scent hits you in the face. The staff overall were helpful and the location was good but it really was a hassle just trying to adapt to whatever was not working.