Avis : Premier Inn Aviemore

En ce qui concerne l'hôtel, les chambres et la restauration sont de qualité inférieure par rapport à d'autres hôtels Premier Inn que nous avons pu faire mais concernant le stationnement, nous avions fait les démarches pour payer à la borne de stationnement. Celle-ci ne fonctionnait pas. Nous l'avons signaler à l'hôtesse d'accueil qui nous a dit que ce n'était pas grave comme nous logions dans l'hôtel. Du coup nous avons eu la mauvaise surprise, après notre retour, de devoir nous acquitté d'une contravention pour non-paiement du stationnement par le biais de notre agence de location de voiture. L'hôtel, contacté par mail, n'a pas répondu.

Ce matin, mon partenaire et moi avons pris le petit déjeuner le plus incroyable, le personnel était adorable et rien n'était trop demander Amber et Corran étaient tout simplement parfaits Je recommande vivement que c'était juste la fin parfaite de la nuit la plus incroyable

J'ai été enregistré par l'incroyable Brogan qui était exceptionnel compte tenu du service client compte tenu des circonstances difficiles (faute de l'hôtel). Il était sous pression mais a géré la situation difficile énormément. J'ai remarqué que d'autres membres du personnel étaient moins désireux d'aider, alors je salue cet homme pour avoir fait ce qu'il a fait. Cela change du personnel de la réception habituel, ce gars était une bouffée d'air frais et reviendrait avec plaisir juste pour le service que nous avons reçu. Cinq étoiles. Je recommanderais n'importe où.

Stafff were good free off street parking room and bed was great shower was ok breakfast was ok WiFi was abysmal and didn’t want to pay for premium WiFi as reviews all said it was dross as well, were it not for the WiFi they would’ve secured themselves a repeat customer

Meet & greet was lovely, very helpful and happy to assist. Room was fine despite large tear in curtains which allowed light in, but toilet bowl required cleaning as did the two cups🤢 which was not in keeping with our expectations of a PI. Bathroom paintwork needs attention Evening meal was poor and I mean poor. Poor quality and poor presentation but worse was yet to come in the form of the breakfast. Asked for poached eggs which were awful. Drowned in vinegar and inedible. Black pudding of poor quality & taste. WiFi of poor reception despite paying extra for premium service. Happy enough to use their bedroom but eating best left to the nearby restaurants.

We basically popped in to charge our car and were greeted by the lovely chap that I assume was the manager Kurt. He allowed us to sit in the lobby with our 2 young kids and gave them some crayons etc. He also offered us a drink which he really didn't have to do. We also observed he was excellent with all guests and extremely good at his jobs. Please can someone Acknowledge him for his fantastic service. Cheers. Simon Boyd

Overall the room was adequate. But for a still fairly new hotel it needs a revamp. Mould and flaking paint above the shower. The base of the shower door was dirty and has been re sealed very roughly . The staff were very helpful though.

Great location. Staff all generally excellent. Nice room but had we been pit in lower floor or facing back perhaps wouldn’t have been so happy. You have to request room cleans which we preferred as we weren’t bothered during our stay otherwise if we had a lay in. Cleaning staff always happy to swap towels as we requested. Food was good on an evening, breakfast was excellent and pretty good value considering other options in town. Found a space to park in each night. Few cons we found: basic wifi slow and charging £5 a night for better WiFi seems mean considering hotel has zero mobile reception inside. Food service slow on 2nd time of 2 times eating on evening, but fine on 1st. I wouldn’t be happy with a room on bottom floor (or basement level). All in all we were happy with stay, perfection doesn’t exist in reality and we can’t really expect it. We would happily stay again in the future and were a little sad to leave.

It was our 3rd time at premier inn aviemore...always find it clean and tidy...perfect location handy for town and the cairngorms NP...we were greeted by Kurt the manager...very helpful.We had had a busy day so were not sure where to eat that evening...we had always been a bit sceptical about an evening meal there but tried it...Wow!...we were impressed....Chicken makhnani and the chicken katsu!...so good would recommend eating there to anybody...well done their team!

£60 excess charge for 15 minute use of EV charger in car park on top of fee for charger, despite appeal with evidence of payment charge upheld, do not use!

Started off well with a nice warm welcome from Kurt on the front desk but things went down hill from there. The room was large and very clean however, due to mobility issues we booked a Assessable room with a Wet Room. The room was very assessable and did have alarm cords in the bathroom and by the bed but had a conventional bath you had to climb in to use the shower. As we staying for 5 nights we declined having the room serviced daily but DID ask for a mid week service (A clean, new towels and bins emptying) but this was not carried out at all. We ate out most nights but one night decided to try their on-site restaurant. We turned up at 5pm and asked for a table for two only to be told they only have one chief on duty that night and it would be after 8pm before we could be served! Not our fault you are understaffed and its a poor showing when guests in your hotel can't get a meal in your own restaurant. Fortunately there several excellent eateries in Aviemore that ARE happy to serve walk-ins with no delay. A bit of a let down from Premier Inn's usual standards.

A two nights stay here in June. Good parking facilities, good location, a short walk into town. Staff very attentive, friendly & helpful throughout the stay. Breakfast spot on, although dining area a bit hot, need the air con up a bit. The only gripe was, as previous reviewers have mentioned, is the scuffiness of the rooms and their decor. So many scrapes and marks on the walls, fingerprints all over the doors, brown marks on the carpet, dust and hairs lodged into the corners of skirting, dust, cobwebs and other unidentifiable elements stuck to the walls, peeling paint, mould around the bath sealant, the extractor fan not working, urine stains on the wall by the toilet, tiles not been cleaned properly in a long time, furniture items becoming loose, etc. Simple maintenance issues that for some reason are being neglected, which could make the customer's stay so much more pleasant. Other than those issues, all else was good.

Great location. Quiet despite being close to train station. Clean and comfortable room. Black out curtains. Fancy soap and shower gel. Tasty good value breakfast.

Service and food from Lorraine was incredible. couldn't have asked for anything more. Made a great trip even better after a long day. Clean and spacious rooms. beds were so comfortable which was needed after a full day of travelling. we will definitely be coming again