Avis : Grecotel Pallas Athena

Réponse de l'établissement: Merci beaucoup pour vos aimables paroles et pour avoir choisi de séjourner à l'hôtel Grecotel pendant votre séjour à Athènes ! Nous sommes ravis d'apprendre que vous avez passé un séjour fantastique avec nous. C'est merveilleux de savoir que vous avez trouvé votre chambre spacieuse et confortable, et que la serviabilité exceptionnelle de notre personnel vous a laissé une impression durable. Offrir un excellent service est au cœur de ce que nous faisons, et nous sommes ravis que notre équipe ait fait tout son possible pour vous assurer une expérience agréable. Nous sommes également ravis d'apprendre que vous avez apprécié la propreté de notre hôtel et que vous avez apprécié notre offre de petit-déjeuner délicieuse et variée. Votre satisfaction est notre priorité absolue, et c'est formidable de savoir que nous avons pu répondre à vos attentes. Merci de nous avoir recommandé à d'autres voyageurs. Nous avons hâte de vous accueillir à nouveau à l'hôtel Grecotel lors de votre prochaine visite à Athènes ! Cordialement, Dionysia Dimitroula Responsable de la réception

Réponse de l'établissement: Thank you so much for your kind words! We’re delighted to hear that you enjoyed our breakfast, found our location convenient, and felt well cared for by our team. It means a lot to know we helped make your time in Athens a great one.We hope to welcome you back again soon!Warm regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Dear Zhang Lana,Thank you for taking the time to share your kind feedback following your stay at Grecotel Pallas Athena.We’re delighted to hear that you appreciated our central yet peaceful location, as well as the service provided by our team. It's especially rewarding to know that our staff made communication easy and were always ready to assist—this is exactly the experience we aim to offer every guest.We truly appreciate your comments and hope to welcome you back on your next visit to Athens.Warm regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for your kind words! We're glad to hear that our staff was helpful and that you enjoyed our convenient location. We hope to have the pleasure of welcoming you back for another great stay soon.Best regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for sharing your experience! We’re glad to hear that you found our location convenient and that you felt comfortable during your stay. It’s wonderful to know that you enjoyed our breakfast, friendly staff, and the convenience of two bathrooms in your room—perfect for a family trip! We truly appreciate your recommendation and hope to welcome you and your family again in the future.Best regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for taking the time to share your feedback! We’re thrilled to hear that you found our hotel to offer great value for money and that our team’s friendliness and the variety of our breakfast left a positive impression.We appreciate your honest comments regarding the facilities. While we take pride in maintaining a clean and comfortable environment, we understand the importance of modernization and are continuously working on plans to enhance our guests’ experience.Your feedback is truly valuable to us, and we hope to have the pleasure of welcoming you back in the future for an even better stay.Best regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for sharing your experience with us. We are pleased to hear that you appreciated our service, especially when our staff assisted with the bed change for your child. It’s wonderful to know that you enjoyed the view from your balcony and found our location convenient for exploring the nearby market, supermarkets, and shopping malls.We apologize for any noise disturbance from the street and appreciate your understanding. We hope to have the opportunity to welcome you and your family back for another stay in the future.Best regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel's location convenient and appreciated the modern decor and overall cleanliness.We apologize for any inconvenience caused by the condition of the bath towels. Maintaining high standards of cleanliness and comfort is of utmost importance to us, and we appreciate your feedback regarding this matter. Rest assured, we will address this issue promptly and ensure that our towels are refreshed to meet our guests' expectations.We hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for taking the time to share your feedback with us. We're thrilled to hear that you found our hotel to be neat, with high standards, and that you enjoyed our rich breakfast offerings in our vibrant neighborhood.We're also delighted that you found our rooms to be spotless. However, we apologize for any inconvenience you experienced with parking. We understand the importance of convenient parking for our guests and will certainly look into how we can improve this aspect of our service.Your feedback is invaluable to us as we continually strive to enhance our guests' experience. We hope to have the opportunity to welcome you back soon for another enjoyable stay.Warm regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for your kind words! We’re thrilled to hear that you enjoyed our breakfast and that our team’s enthusiasm and professionalism stood out to you. Providing exceptional service and a delightful experience is our priority, and your feedback means a lot to us.We look forward to welcoming you back for another wonderful stay!Warm regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for your kind review! We’re glad to hear you had a very good stay and appreciated our accommodations.We look forward to welcoming you back in the future.Best regards,Dionysia DimitroulaFront Office Manager

Réponse de l'établissement: Thank you for sharing your feedback. We are pleased to know that you found the atmosphere of our hotel cozy and inviting. Your satisfaction is our priority, and we look forward to the opportunity of welcoming you back in the near future.Kind regards,Dionysia DimitroulaFront Office Manager