Évaluations de Vilnius Grand Resort

Hotel is remote from downtown with a quiet environment. Swimming pool and sauna are well maintained and good. Golf course is also nearby hotel.

Все очень хорошо, НО нужно иметь в виду что бассейн может быть закрыт, так как время продают другим организациям. И никого не волнует что вы заплатили за отель с бассейном в надежде на то что сможете купаться. Это очень не приятно и не понятно как объяснить ребенку почему нельзя в бассейн.

Останавливаемся в отеле уже второй раз, нам здесь очень нравится! Красивое место, удобное местоположение, прекрасный обслуживающий персонал, хорошие завтраки.

Прекрасный отель, отличные завтраки. Бесплатный трансфер из центра Вильнюса.

В гостинице Vilnius Grand Resort отдыхали не первый раз. 3 раза проживали в номерах ДЕЛЮКС и много раз в улучшенном. В этот раз был улучшенный номер, но я раньше такой мебели не видела - комодик из сосны 30 лет от роду. Прямо смотреть было невозможно. Легкой занавески на окне нет- уюта никакого. Но постель белоснежная, ванна суперчистая. Завтрак никуда негодный Пережаренный бекон, сухая старая селедка, даже яичницы глазуньи нет. Завтрак ухудшился Поставили хорошие кофейные аппараты, а купить приличный кофе сэкономили. Рекламируемый SPA практически недоступен - там родители с детьми. Выход есть - платим 19 е и идем в новый SPA. Там чудесно.

Viešbučio teritorija ir interjeras - jaukūs, aptarnavimas - malonus! Tikrai rekomenduoju!✨️

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Совок

Etablissement qui correspond au descriptif. Très bon emplacement près de Vilnius. Chambre spacieuse. Très bon petit déjeuner. Juste une critique sur le prix du restaurant qui est très cher. Par ailleurs, les bracelets pour la piscine pourrait être donnés lors des formalités d'accueil. Cela éviterait une attente à l'accueil du SPA.

Our stay was beyond horrible. First of all, upon arrival, we realized that we got downgraded. The room we've selected during booking was a different one; we were told that they are fully booked and cannot offer us anything different. However, when I checked online, they had plenty of available rooms. So, in the room we couldn't really sleep as the smell of mold and "old" carpet/furniture was sickening. The carpet had stains, the bed wasn't made, and the bathroom had dirt and mold in the faucet and countertops. On top of that, the mattress had multiple stains of what looked like blood and urine. So, we simply stayed out of bed. We arrived at the hotel around 9 p.m., but got a different room only at 5 a.m. the next day. We didn't sleep that night at all. The room we got moved to had really nasty smell as well in addition to the heater not working properly, and people smoking outside though this is supposed to be a non smoking hotel. They tried to compensate the entire absence of the full night of sleep with a few hours of late checkout and suggested that we should book another room at a discounted price. It pretty much ruined the whole weekend, plus my wife was late for her train to another country. Lost time cannot be returned. We've been traveling for years, and this is the worst experience ever.

There were some misunderstandings about dinner and spa services. The rooms could really do with an upgrade. We came for dinner and were sent to the downstairs buffet, and the downstairs restaurant told us that the three-course dinner was in the upstairs restaurant. We were seated and then they told that Le Paysage restaurant does not serve a three-course dinner on a Saturday night, so why did the receptionist book a three-course dinner at Le Paysage on Saturday night? We used the spa services, which were really nice, but we had not even had time to fully enjoy the salt and aromatherapy rooms when the reception started calling to say that we had not paid for the massages, I understand that the services have to be paid for, but why can't they tell us beforehand that we will have to pay immediately, not after the stay, and why is it necessary to prevent the clients from relaxing? Does that seem professional to you? They could have said it before the massages or when you come and get a bracelet to access the salt and aromatherapy rooms... The stay itself was not bad, thank you

I greatly enjoyed my visit. The Room was wonderful. The spa, particularly the new medical wing, was the most impressive I've experienced, and the good/breakfast was wonderful. But mostly, it was the staff that defined my stay. And while all the all the staff were wonderful, I want to particularly acknowledge Alina and Miglė in the reservations office, and Gerda, Arkadijus and Anastassia in the Space. Thank you for the wonderful visit! We shall return!

Really liked it. We want to come back again. The saunas and pools are amazing. Really liked the aromatherapy and salt rooms

WE COME HERE SEVERAL TIMES A YEAR. We always get clean and spacious rooms. It's a very convenient location, close to Vilnius city, so you don't have to go far. The bathrooms are at a pleasant temperature and the baths are perfect for the most ardent heat-seekers. I LIKE THE SMELL AND TEXTURE OF THE SHAMPOO AND SHOWER GEL BEST. I ALWAYS FEEL PLEASANT. That's right, sometimes the man's cottage is too small for my husband, and we missed the single beds in the classic rooms. HOWEVER, THIS IS NOT A BIG DEFICIENCY. It is always a pleasure to come back.