Hotel International

Complete package with 3 trea**ent procedures per day and all meals; bought through Balneomedica.ro Paid: 4040 RON The room was at the seventh level Pros: ⁃ Excellent service at trea**ent base (massage, hydro massage and hydro gymnastic) ⁃ Beautiful location within the green trees and vegetation Cons: - The hotel does not look as a 4 stars hotel ⁃ Small parking lot with not enough spots for all customer cars ⁃ Small hotel room: 4mx3m plus a hall and a bathroom; that was mine, they might have bigger rooms. - Waiting time to get checked in because the room was not ready - The check in papers to be filled in by the customer that will wait in the line first to get the papers and then second time to handle the papers to the front desk operator ⁃ Only one power plug in the whole room - The safe in the room doesn’t have any operating instruction and seems to be nonfunctional; I couldn’t use it. - The welcome package in the room with few advertising flyers were reused from previous customers, with folded corners and stains on them. ⁃ Lack of building maintenance unacceptable for a 4 stars hotel (see the balcony pictures) ⁃ The fan in the bathroom is running continuously and cannot be turn off without removing the card from power slot and shut down everything in the room ⁃ No paper tissues available in the room or bathroom ⁃ The computer available in the lobby for customers use is malfunctioning, with wrong displaying locked settings making reading the screen impossible and very slow on internet ⁃ Requesting to use the luggage room: the door key couldn’t be found, when was found the room was cluttered with hotel staff and materials ⁃ Absolutely no any common sense measures against the Covid 19 virus (6 people allow to travel in the 1.5mx1.5m elevator) The restaurant and the trea**ent base will be captured in different reviews.