Évaluations de Oakwood Residence Sukhumvit 24

Réponse de l'établissement: Cher Monsieur/Madame, Merci d'avoir partagé votre retour. Nous nous excusons pour tout inconvénient que vous avez rencontré pendant votre séjour. Nous veillerons à la gentillesse de notre personnel de réception et veillerons à ce qu'il offre l'hospitalité chaleureuse à laquelle nos clients s'attendent. De plus, nous renforcerons nos procédures de nettoyage pour garantir que toutes les chambres répondent à nos normes de propreté. Concernant l'absence de bouilloire, nous nous excusons pour la gêne occasionnée. Nous envisagerons d'ajouter cet équipement pour améliorer l'expérience de nos clients. Bien que notre objectif soit d'offrir un séjour confortable à tous nos clients, nous comprenons votre point de vue et nous nous efforcerons de nous améliorer. Merci d'avoir porté ces problèmes à notre attention. Cordialement, L'équipe de direction d'Oakwood Residences

Réponse de l'établissement: Cher Monsieur/Madame, Merci beaucoup d'avoir choisi de rester avec nous ici à Oakwood Residences Sukhumvit 24 et d'avoir pris le temps de poster vos commentaires. Nous sommes très fiers de garantir que nos clients ressentent toujours la chaleur de notre hospitalité pendant leur séjour. Encore une fois, merci beaucoup d'avoir choisi notre hôtel et nous sommes tous impatients de vous accueillir à nouveau dans un avenir proche. Meilleures salutations, L'équipe de direction d'Oakwood Residences

Réponse de l'établissement: Cher Monsieur/Madame, Merci d'avoir partagé votre retour avec nous. Nous nous excusons pour les désagréments que vous avez rencontrés pendant votre séjour. Vos commentaires sont précieux et nous les prenons au sérieux. Rassurez-vous, nous résolvons ces problèmes rapidement et travaillerons à des améliorations. Nous apprécions votre compréhension et espérons avoir l'occasion de vous accueillir à nouveau pour une meilleure expérience. Cordialement, L'équipe de direction d'Oakwood Residences

Réponse de l'établissement: Dear Sir/Madam,Thank you for taking the time to share your experience with us. We’re pleased to hear that you appreciated our location and found the hotel to be well-maintained despite its age. It’s also great to know that you enjoyed the quietness of the rooms, as we strive to provide a peaceful environment for our guests.We do apologize for the condition of the air conditioner and any odor you may have encountered. Your feedback is valuable to us, and we will certainly look into this to ensure a more comfortable stay for future guests.We understand your thoughts regarding the price, and we are continuously evaluating ways to provide more value to our guests. We truly appreciate your feedback and hope to have the pleasure of welcoming you back soon.Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear Sir/Madam,Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant experience with us. We're glad our flexibility and location made your stay even more enjoyable. We look forward to welcoming you back soon and ensuring another great experience!Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear Sir/Madam,Thank you for sharing your feedback! We're happy to hear that you found everything well-maintained and clean, despite the age of the building. We take great pride in ensuring that our guests enjoy a comfortable and pleasant stay. We look forward to welcoming you again and hope to continue providing you with excellent service!Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear JYD8888,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our location, the friendliness of our staff, and the spacious, clean room. Your recommendation means a lot to us, and we look forward to welcoming you back for another wonderful stay! Best regards, The Oakwood Residences Management Team

Réponse de l'établissement: Dear WhiskyNomad,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our convenient location on Soi 24, with easy access to BTS Phrom Phong station and nearby amenities like 7-11. It's great to know that you would consider staying with us again, and we look forward to welcoming you back in the future.Best regards, The Oakwood Residences Management Team

Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share such a wonderful review of your stay at Oakwood Residence Sukhumvit 24 Bangkok. We are truly delighted to hear that you found our residence convenient and enjoyed our prime location near BTS Phrom Phong and the shopping areas, as well as the variety of dining options available nearby.It is also heartening to know that our team’s warm hospitality left a positive impression on you. Providing exceptional service is at the core of what we do, and your kind words motivate us to continue striving for excellence.We sincerely appreciate your support and look forward to welcoming you back for another exceptional stay in the near future. Should you need any assistance with your future bookings, please feel free to reach out to us.Warm regards,Oakwood Residence Management Team

Réponse de l'établissement: Dear Elauw,Thank you for taking the time to share your experience with us. We're glad to hear that you enjoyed your stay and appreciated the location.We apologize for the initial mix-up with your room and any inconvenience caused by the noisy air conditioner. Your feedback is valuable, and we'll address these issues to ensure a better experience for future guests.We're thrilled that you plan to visit us again and recommend us to your friends! We look forward to welcoming you back.Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear Sir/Madam,Thank you for sharing your feedback with us. We truly appreciate your comments and are sorry to hear that your check-in experience was not as smooth as it should have been. We are actively working on improving our check-in process to ensure it’s faster and more efficient for future guests.We’re glad to hear that you found our staff to be friendly and that you enjoyed our breakfast offerings. Your feedback is invaluable to us as we continue to improve our services and facilities. We hope to have the pleasure of welcoming you again in the future for a more seamless stay.Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear Priscilla9901,Thank you for sharing your feedback. We're glad to hear that you found our location convenient. We appreciate your comment about the room's appearance, and we are currently working on updates to ensure a more modern and comfortable experience. We hope to welcome you back soon!Best regards,The Oakwood Residences Management Team

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay at Oakwood Residence Sukhumvit 24 Bangkok. We’re delighted to hear that you enjoyed our prime location, which offers easy access to major shopping centers and the BTS.We also appreciate your comments on the amenities and service. We take note of your observations about cleanliness and will work to ensure that we continue to enhance the guest experience in this regard.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.Best regards,Oakwood Residence Management Team

Réponse de l'établissement: Dear Mr. Simon,Thank you for your feedback. We are pleased to hear you enjoyed our prime location, the services from our team, and the overall value of your stay.We apologize for the issues you encountered with the room condition, cleanliness, and washing machine. Please know that we are addressing these concerns to improve our guests' experience.We appreciate your kind words about our staff and look forward to welcoming you back.Best regards,The Oakwood Residences Management Team