Évaluations de Lebua at State Tower

Eh bien, c'est une belle expérience de séjourner ici dans ce fabuleux hôtel…. Tout était de la plus haute qualité et le personnel est très professionnel et sympathique. Je suis allé sur le toit et j'ai bien regardé autour de moi et j'ai profité de l'expérience. Le petit déjeuner était ridicule… il y avait tellement de choix… le balcon était charmant, je me suis assis la nuit et ce matin…. Defo mérite une visite, il y a une sensation et une atmosphère très spéciales. Je l'ai beaucoup apprécié il y a environ 15 ans et c'était toujours exceptionnel.

L'hôtel est correct, avec une chambre extrêmement spacieuse, ce qui est agréable. Il y a un très bon F&B avec des restaurants étoilés Michelin et un superbe bar sur le toit. Le hall du bâtiment principal (pas celui de l'hôtel) a l'air minable et ressemble presque à une ville fantôme. Le dépôt demandé à l'arrivée n'était cependant pas conforme au marché, un dépôt de 10 000 THB était demandé alors que d'autres hôtels demanderaient un dépôt de même longueur de 2 à 3 000 THB.

L'hôtel était proche de la conférence. Le Bua est une icône en raison de son bar sur le toit, il y a donc beaucoup de trafic dans l'hôtel. L'hôtel en lui-même est un peu vieillot mais bien entretenu. Le problème est que le petit-déjeuner semblait meilleur avant la pandémie de COVID lors de mon dernier séjour, donc j'espère qu'ils pourront s'améliorer là-bas. Dans l'ensemble, c'était un excellent séjour.

Le service est exemplaire. Les chambres datent un peu mais cela se reflète dans le prix raisonnable. Le roof top est devenu plus exclusif que mes visites précédentes et les prix sont élevés ! Mettez la peine pour la vue.

S'il vous plaît rembourser le dépôt dès que possible

Lot of noise in the room because of some constuction in rhe next room . Overall superb hotel , great location and good food .

Me and my friends go often there but mostly to restaurants. It was our first time to stay at the hotel. And we booked this hotel for few hours to just celebrate of our friend bachelorette party (party theme was hangover so we decided to book a room and I informed this information prior that we are planning to have more guests but just 1 person will stay night) the most terrible experience was with sky bar that ruined the whole mood (the way how stuff treated us there was the worst in my life) not only they directly went to the bride and told her to leave the space if she don’t want to buy anything (some of us bought drinks but they didn’t count it) but the manager wanted to check if we are really hotel guests so he asked for more information and even do not hesitate to showing us they he is going down to check. We ve been there just 15 min and we tried our best to do not bother others since we understand that people might be resting, but all of them were super nice and wished to our bride the best (there about 5-7 people). In overall facilities in room is in not only good condition however the view is stunning especially on sunset. Breakfast is amazing and hotel staff is great (especially additional thanks for the guy that helps us on the first floor).

Positives: - Spacious Rooms: Guests will appreciate the generous room sizes. - Special Gestures for Celebrations: The hotel acknowledges special occasions like honeymoons with a small slice of cake and heart-shaped balloons on the bed upon arrival. Negatives: - Aged Furniture: The room's furniture appears old and could use updating. - Quality of Welcome Gift: The welcome cake was dry, indicating it wasn't freshly made. - Medicinal Policy: Unlike some lower-starred resorts, the hotel refuses to provide over-the-counter medications like heartburn remedies. - Service Rigidity: - Rooftop Restaurant:Guests cannot view the menu without making a reservation first. - Limited Amenities:Requests for common items like mint were denied, even though it's used in the hotel's beverages. - Room Upgrade Issues: Despite online availability, requests for room upgrades for lounge access were declined. - Language Barrier:The staff's level of English does not meet the expected standard for a 5-star hotel. - Flexibility in Service: Simple requests, such as for a few slices of cheese at the restaurant, were met with confusion and denial, indicating a lack of flexibility and willingness to accommodate guest needs outside of the standard offerings. Overall, while the Lebua Hotel has the potential to offer a memorable stay through its spacious accommodations and celebratory gestures, its service limitations, adherence to inflexible policies, and challenges in guest communication need significant improvement to align with the luxury experience it aims to provide.

I have stayed at this Hotel before, can not fault the Hotel. The buffet wasn't up to much in the morning and afternoon, plenty of Drink. Last time you could choose from a menu and relax my the Pool.

It's a very comfortable hotel with amazing views and nice breakfast. Very enjoy staying here.

it’s a very nice hotel to stay, staffs hv good hospitality and extremely helpful. can tell the hotel has certain age as well, but it looks very well preservation.

One of the best hotels at Bangkok I visit Bangkok since 1993 and Lebua is my favorite one 👌🏻

Nice experience, everything is amazing, I’m so happy to stay here and for sure I’ll come again

It's really nice be service at level e starts . The furniture need to be upgrade. Everything good 👍 😌