Vasanta Powered by Sonder

This hotel is perfect for couples wanting a clean and comfy room to explore Barcelona from - the location is perfect and only a 20 minute walk from the Sagrada and is pretty central. The consierge service on WhatsApp could not be more helpful and The lovely Gio greeted us when we arrived. Would 100% recommend and come back next time we are in Barcelona again.

Stayed here for 10 days in July 2023. We had a room with a king bed and a pull out couch for three people. We had 0 issues with entering Sonder. The app was very easy to use. However, the app was not accurate about the locker luggage storage. In the app it says it is not available at this location yet is is. The lobby that you enter in has the luggage storage and a water station for free to fill up reusable waters which is nice. We did pay for early check in and the room was not ready when we got there. This was a bummer after traveling all day. They said they would refund us the $40 early check in fee. Note there is no people working at this hotel physically. All communication is done remotely through the app. Upon first entering the room it is your standard hotel room. Nothing special but seems to be okay. Inside the room there is not a lot of storage. There is one standing shelf unit for you to hang your clothes in with a safe in it. There is also mini fridge if you request it which we did. The king size bed was comfortable enough however note that they do not change the sheets during your stay. In the app there is a button to request a cleaning but then once you click on it, it says it is unavailable for this location. The pull out sofa is very hard to pull out. Once out the metal bar that supports it can be felt every-time you sleep on it. Not comfortable at all. Now, to get to the worst part. Throughout our stay one of us kept getting bug bites and we weren't sure from what. Well on the later half of our stay we found a massive spider in the middle of the night in the pull out bed. We also found four cockroaches in the bathroom during our stay. We were on the first floor so they have easier access but it was still unacceptable. We did complain to the company via the app and they did refund us our last night. Overall I would not recommend staying here in the future. Book a hotel nearby instead.

As soon as I entered I noticed the lack of a reception to refer to, to communicate it is necessary to speak via the internet. "Staff" unavailable, we requested toilet paper several times but it was not given to us, the sheets are changed once a week, the blanket is joined with a duvet, even in the middle of August, mini fridge with high temperatures, of the 2 booked beds one was a sofa bed, with the bar bent and the mattress falling, suction system broken in the bathroom, window without mosquito net, air conditioning which, if turned on, hit the sleeper's face, in short, A DISASTER