Ant Hostel Barcelona

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Impoli et frauduleux. Nous ne sommes pas restés à l'hôtel car ils ont changé nos chambres en 2 chambres séparées l'une de l'autre dans des dortoirs mixtes. Ils ont décidé de retirer de l'argent du compte après notre retour à la maison et ont refusé de nous aider avec la situation.

FEMALE TRAVELERS!! This is such a good spot! Book it! I liked the experience and felt safe! Barcelona just around the corner!! Lovely stay, will repeat. The price vrs the stay is pretty cool, the helping staff the best I found on this trip to Barcelona.

I will preface this review by saying I’ve only stayed at one other hostel in my life in Venice and it was superb so I only have that to compare too but this was particularly average place the stay. The staff are friendly but the rooms are stuffy appears to be almost no ventilation I was sweaty and stuffy even not in summer. The bathroom was very mouldy and constantly wet. The pillows you may as well use your jumper. I didn’t stay the whole time but the friendly staff were full of smiles and the common area looked well equipped and comfortable.

SCAM!! Booked for a private room with bathroom for me and my friend to stay in, we arrived at the hotel early at which point they took our passports and we paid for our stay and was told to return in a couple of hours. On returning they told us one 1 bed had been booked, after arguing with them, with proof of booking they tried to place both me and my friend in seperate mixed dormitories! I was lucky enough to have booked through ********** who I rang and they spoke with the hostel and managed to get us a refund and relocated us! The refund went into my account within a day or so (which is the ONLY good thing)! 4 weeks after our trip, the hostel fraudulently took money from my account WITHOUT MY PERMISSION!!!! Clearly they keep your details and use them without your consent! We have been in contact with the hostel since and they are saying they are in the right because we gave them our passports etc. Customer service is absolutely shocking! As soon as you raise a concern or complaint, they say they can't understand or speak English (although you can stand and have a full conversation with them while checking in and their English is perfectly fine) even had a translater at some points whilst trying to sort a refund etc. I would highly recommend AVOIDING this place and all contact with them!!!

Wouldn’t recommend booking this hotel at all. Doesn’t matter what you actually book for, once you get to the hotel they will change it after you’ve paid without telling you and refuse a refund even though they haven’t offered the booking that you had booked and paid for! Both me and my friend were supposed to be staying in a private room which we had paid extra for however on arrival they had decided to give the booking to someone else but never mentioned doing this till after they had taken our money! Staff are rude and highly unhelpful! Would not recommend staying here ever again!

We were on school trip to Barcelona and we lived at ANT Hostel. The service was really good and we enjoyed our stay. The only downside is that you cannot control the light or aircon on the rooms. Other than that a great stay! Thank you for a great stay

We arrived at 1am in Barcelona and needed somewhere to stay, the gent at the desk found us a room with no Hassel, super friendly, clean accomodation and the staff helped us out with recommendations and just generally sorting us tired travellers out! I wish we had stayed there our whole trip but we had already booked elsewhere for the next few days!