Disney's Yacht Club Resort

Favorite hotel

This was our first time staying in a deluxe resort at Disneyworld. We have stayed at the Art of Animation and Port Orleans several times previously. The Yacht Club's location is fantastic. You have a short walk to Epcot which is amazing or you can hop on a boat right out back of the resort that will take to Epcot. You can also easily walk to all of the restaurants at Beach Club & Boardwalk resorts. Ale & Compass had a great breakfast (pastry buffet/goodies) that you help yourself to while you wait for your ordered breakfast to arrive. The Ale & Compass Market had easy ordering and pick up. All basic menu items but tasty and quick. The rooms were nice but weren't luxurious. We didn't have any issues with service. Everyone was helpful & pleasant. The location is key here and we would absolutely stay here again!

My family and I recently stayed at this hotel, and overall, we had a good experience. The hotel was clean and well-maintained, and we felt comfortable and safe during our stay. However, I must admit that our room was showing its age and could use some updates and attention. Despite this, we were able to still enjoy our time at the hotel as a family. Overall, it was a pleasant stay, and we would consider returning.

Love this resort. Super clean, excellent service, everyone is so nice. Pool was wonderful, lots of places to eat. Would have liked more vegetarian options. Shuttle to the parks and boat to Disney Hollywood was great. Would love to stay there again.

Our first stay at Yacht Club was a success! We upgraded last minute from the Caribbean because I found a rate that I was comfortable with. I think the prices that Disney gets for these hotels is ridiculous, so I tend to avoid Deluxe. It's the location here that is the big winner. You can walk to Epcot in minutes, and Hollywood Studios in about 15-20 minutes. You also have the option of the boats or the skyliner to Hollywood Studios. We arrived about 9am and were sent a text that our room was ready at 10am. We were already in the parks, so we didn't get back to the resort until evening. We had requested a King and that is exactly what we got, room 3215. Our view from the balcony wasn't so great as it overlooked the rooftop of Steakhouse 71 (I believe) and just a bit of the pool area in the distance. It wasn't a problem, we aren't in the room much, and we aren't on the balcony much as it was cooler this trip. Bed was comfortable. We had housekeeping every day, which we are no longer used to. We had enough towels on the first day to use a clean one each day of our four night stay, but they were refreshed every day. We got some fun towel art which is always a treat to see. There is still the H2O shampoo, conditioner and body wash tubes in the shower. There is also bar soap, mouthwash, shower cap (?) on the vanity. I did notice a LOT of hair on the shower wall the first morning. It kind of freaked me out because it was long, black and at first thought it was spiders out of the corner of my eye. When I pointed it out to my husband, he took the shower wand and washed it away. Problem solved. Didn't have to complain to the front desk, demand to be reimbursed or change rooms. Super friendly staff down in the lobby. Always someone smiling and greeting us as we walked thru. We thought the gift shop was small. Good selection of restaurants between the Yacht and the Beach Club, but we didn't actually dine at any of them this trip. Overall my favorite of the three Boardwalk area resorts. We will keep an eye out for another good deal in the future, but for now our favorite is still Pop Century.

Huge disappointment. When we checked in and went to our room, we were shocked to see that it was not clean. It appeared that the beds and towels had been changed and trash emptied, but that was it. There was detritus all over the floor (crumbs, sand, dirt, and LOTS of dust bunnies). There was some white substance on the cabinet doors. The counters had also not been cleaned. The amount and size of the dust bunnies (especially under the beds) made us wonder when the room had last been fully swept. We went to the front desk and a very nice staffer apologized, offered us a $100 refund and said that housekeeping would call us in the room. We went back to the room and waited. After some time, a housekeeping manager called and was immediately antagonistic, insisting that her records showed that the room had been cleaned at 4:09pm, so therefore it WAS clean. We said that it was not cleaned at 4:09pm because we were in the room at that time awaiting this phone call. She repeated the room was clean and essentially accused us of lying. We then asked her to come to the room to see for herself. She refused. We again said the room needed to be cleaned. She snapped that they would get to it when they could, but that we had to leave the room. So we were basically kicked out of our room. We returned at 7pm and the room was still dirty. We went back to the front desk and asked for a manager. She apologized and said she would make sure the room would be cleaned but could not tell us a time. We pointed out that we had a toddler with us whose bedtime was 8pm as we booked this hotel for its access to Epcot for early entry, so she needed to get to sleep. Manager said it would be done by 8pm. At 8pm, the room was finally clean -- at least 5 hours after checking in. We discovered the next day, that we had also not been given the full array of toiletries, so the housekeeping failure on the first day was not just a matter of failure to clean surfaces. Also note that the room did not include a tub, just a walk in shower. Although this is a deluxe resort, you only get a refrigerator if you are in a suite. The beverage cooler in room means you have to get ice for the refrigerator to keep dairy products cold -- hardly a deluxe attribute. The food court and gift shop are tiny. If you just want a pastry or a drink, you will be fine. The shared pool with the Beach Club is quite desirable. The positives : close and walkable proximity to Epcot. Larger room. I want to note that my daughter is a former Cast Member and I am a retired event planner. As such, we treat hospitality staff with respect and politeness. We have been visiting Disney for over 20 years and have never had any problems. We were shocked that the first time we did, 1. It was at a deluxe resort. 2. By the the antagonistic attitude of the housekeeping manager, and 3. The ridiculous amount of time it took to get the very basic attribute of a hotel room -- cleanliness. Before writing this review, I contacted

Couldn't have asked for a better hotel experience. Stayed Club Level. We checked in at the Security entrance. By the time we pulled ahead several hundred feet our Concierge was waiting curbside for us as we pulled up to the front door. His staff unloaded our vehicle as he spoke to us and walked us up to the Concierge desk. After offering us beverages he began to link up our Magic Bands, explained how to use the Fast Pass and made our first ride reservation for Soarin. Went over any questions we had, told us to grab some snacks and get over to Epcot and they took all our luggage to our room. Room was spotless with origami animals made out of the towels. Food at each session was enjoyable and fresh. When we would get in for the night, we were always offered cocktails to take to the room. The kids would go back out and were offered cocktails to take on their walks. They even put their drinks in disposable glasses, so they didn't have to pay for drinks at the pool. The pool is the best of any Disney property. We had a few late-night trips to the "quiet pool," which didn't have a strict closing time. Each time passing the desk we were greeted by name and asked if there was anything they could assist us with, directions, reservations, ideas for the day/night. The Yacht Club is more reserved and quieter than the Beach Club. Yacht is for the older crowd. Ale and Compass has the main restaurant and the bar area off to the side has a separate menu which we enjoyed when not wanting a sit-down dinner. There are several quick stop places to get for on the go also. Location can't be beat as it is a 5-minute walk to Epcot. The "friendship boat" is a short boat ride to both Epcot and Hollywood Studios. This is our family's favorite resort and the Club Level completely put it over the top. Well worth the expense for it. Book your trip to the Yacht Club, you will not regret it.

We have just returned home after a stay at the Yacht Club. We love everything about this area of Disney World, the location simply cannot be beaten and this whole area around the Boardwalk is gorgeous. We usually stay at the Beach Club, but on this occasion it wasn’t available so we tried Yacht Club instead. There is not much difference since both hotels share pools and amenities. I liked that you are guaranteed a full size balcony at Yacht Club, and the renovated rooms were nice with the hard wood floors. Overall though, we much prefer the theming of the Beach Club as it’s a lot brighter and seems more relaxed. Still, I would not hesitate to stay at either resort depending on availability and we will return once the pool refurb is complete next year. The only negative we found was with housekeeping who did not clean our room at all during our stay. They kept leaving messages on the phone saying they did not clean as the privacy sign was on the door, but it was not! By the time we returned from the parks it was then too late to ask them to come as they would finish for the day at 4:30. Not ideal really but since we were only there for 4 nights it was not a huge deal.

This is a beautiful resort with an outstanding staff. The shops and restaurants were excellent. our room was immaculate and beautiful with a lovely view. I would like to give it a higher score, but the pool was a big disappointment. I was very excited to check out the sand bottom pool and lazy river. Unfortunately, the sand in the pool was absolutely filthy. Cigarette butts, leaves, bugs, you name it. It was like swimming in a garbage pail. Also, we had a hard time easing into the lazy river because the water was freezing. I asked about the temperature and the lifeguard said it was between 84 and 86 degrees. Baloney. I have a heated pool at home and am very good at detecting temperature. This pool was nowhere near 80 degrees. Also, they advertise this hotel as having a skyliner for transport. The skyline is actually at Epcot and you either have to walk there or take a boat to get to it. It’s only about a 15 minute walk, but after a day in the parks, ANY extra walking will make your feet angry. Please clean up the pool!