The Dutchess Inn and Spa at Beacon

What a lovely weekend at the Dutchess Inn & Spa. My husband and I checked in on a Friday and left on Sunday. We were greeted by the wonderful Megan who graciously showed us around before our massages. Leading up to the trip, she also helped me via telephone strategize massage & hydrotherapy bookings. Our massages with Ynez were very therapeutic and relaxing — the hydrotherapy was the perfect way to decompress. We had the absolute of privilege of staying in the Bailee Suite, which was as clean, comfy and cool as they come. Special shout out to Jessica & Lily at the front who are a delight. The location is perfect! We were walking distance to everything. (Not to mention the solarium and rooftop with a view of the whole town). Thanks to Bethany for curating an impeccable spot with tons of personality, unique touches and extreme comfort. We will be back!

I was fortunate enough to book an appoin**ent for a facial with Leslie right after the busy holiday weekend. Upon arrival I was warmly greeted by Leslie and felt comfortable immediately. Stepping into the spa room was an experience for all the senses. It was beautiful, comfortable and smelled incredible. Leslie was intuitive to my needs and gave me one of the best facials I’ve had. It provided the relaxing escape I was looking for.

This Inn is beautiful!! The service is great and they are pet friendly! They truly are pet friendly! We brought our kitty brothers who love traveling with us and we had an awesome time!!The grounds are beautiful and the spa is to die for!! We loved, loved loved our couples massage and the hydrotherapy bath! The rooftop area is gorgeous!! We think it’s a hidden gem! It is very conveniently located too right in town! We love it! We will be back!

Recently had the pleasure of two stays at the Dutchess Inn and Spa. Bethany, the owner, was personally available when I had a question, and because it’s a small boutique hotel, they have a system to accommodate guests in case the staff are assisting other guests and have had to step away from the desk: a phone number is available that links directly to a staff member. It’s a quaint and extremely convenient spot from which to explore Beacon. Rooms are all different and eclectically decorated with vintage pieces and artistic touches. Altogether a unique experience that felt like a community and luxury hotel in one.

The same day I booked a weekend stay (at full price) I found out my partner had a death in the family. I called the hotel shortly thereafter to ask if I could reschedule. I did not ask for a refund, just a credit for a future stay. Ultimately, I was told that are no 'changes under any circumstances.' To receive such a response, at any time, is a hard pill to swallow. Where is the compassion? The response is extremely apathetic and screams of greed. This is the last thing I need to be thinking about during a difficult time. It is my hope that the $700+ you collected is put to use on a course that teaches management how to be kind human beings. Be better.

Sad. I went for a night of rest since I’m an overworked teacher. I asked for hydrotherapy and they said to book it once I arrived. So I did. The girl at front desk said to give them an hour. It was already 4pm. So, I did. I walked up the street. Came back. Still not ready. This time new girl says give us another hour and thank you for being so nice. So I waited. Another hour. Walked down the street this time. Came back around 6. No one at front desk. Place was locked. Went to my room. Emailed them because no one was at front desk so I didn’t call. No one emailed me back. Went downstairs again around 8. Not. One. Soul was there. Went to bed. Woke up next day and received email saying how sorry they were and would love to set up hydrotherapy before I left. I could not do that since I had to depart at 11 sharp and didn’t want to be wet and drive home. Just don’t go there. What a waste of time. I basically drove 2 hrs. No hydrotherapy like I was promised. I drove 4 hrs total to sleep in a hotel. Waste.of.time.

HORRIBLE CUSTOMER SERVICE. We went for our baby moon and did not have a good experience. They cancelled our massages the day of and when asked about rescheduling was told sorry everyone gets sick. I had to suggest that they call and see if someone else would be available to come in before they even picked up the phone to try to make it right. After checking out we received an email saying there was paint missing from the ceiling and we were being billed for it. First of the paint was missing when we arrived and secondly I am 30 weeks pregnant what would I be doing to your ceiling to make paint come off? This place has horrible customer service and tries to make you pay for their needed reepairs. DO NOT STAY HERE!!!!!

Thank goodness for the Duchess Inn/The Inn and Spa at Beacon!! We were coming to town for a family wedding weekend and the wedding venue & hotel at the other end of Main Street somehow lost our reservations - three rooms...yikes! They unfortunately did not make an effort to rectify the problem. Fortunately for us, Shauna and Meghan and the team at The Duchess Inn went out of their way to secure rooms for us, even though their newer rooms in a neighboring building were not quite ready for guests. They not only had the rooms ready for us, but they finished them beautifully and luxuriously with all of the comforts and more that you would expect from a high end boutique hotel. The rooms were very charming with creative touches and quite spacious. We highly recommend! The Sher Family

The Inn cost more than I am normally willing to pay for a hotel, but it turned out to be worth it for a quick girls' trip away from NYC. It was easy to get to on Metro North, and we took the free bus that runs from the train station in Beacon on a loop, passing down Main Street right past the inn--only about 5 minutes drive. The inn was a great location for someone without a car, as we could walk everywhere we wanted. The free bus is easy to catch and will take you to all the Main Street businesses as well as the Mount Beacon hiking trailhead.. There are lots of restaurants nearby, a *****tore, coffee shops, and gift stores. Beds were comfortable, although a bit firmer than we normally prefer. Bathroom was huge. I don't care for showers with partial walls and no door or curtain, but it looked pretty and water pressure was good. The luxurious robes were a nice surprise. The room had a mini-fridge, which was convenient for leftover restaurant takeout. The sink is in the bedroom, not the bathroom, which seemed a little strange, but it was not a problem for us. There was a solarium on the top floor with a rooftop deck. It was too cold during our visit to checkout the deck, but the solarium was a nice retreat for coffee and solitude. The hotel was quiet, and we never saw another guest. We scheduled a massage at the on-site spa, and it was the best ever. Advance reservations are highly recommended since they seemed quite booked up in the spa. The staff was extremely accommodating and friendly, arranging late check-in and holding our luggage after check-out until we departed for the train. I would highly recommend the inn for a couple, a wedding party or a group of friends, but it's not suitable for families.