Avis : NH Berlin Kurfürstendamm

Réponse de l'établissement: Dear guest, thank you very much for your stay with us in the heart of Berlin. As I can read you were not very satisfied with your stay. Like me apologize for this. I am very sorry that we could not fulfil your expectations. I would like you know what you missed during your stay, maybe we could improve our service.Nevertheless I hope you enjoyed our wonderful city and that you will return to Berlin.Kind regardsMichael WoossmannManagement Assistant

Réponse de l'établissement: Dear Guest,Your kind words about the serenity of our neighborhood and the overall appeal of our hotel are truly encouraging. We take pride in providing a peaceful and lovely environment for our valued guests.We understand that the construction noise early in the morning was a bit inconvenient for you. This is a temporary situation beyond our control and we are hopeful that this will be resolved soon. It's also worth noting that our check-out timings are designed keeping in mind the optimal balance between guest comfort and operational efficiency. Nevertheless, your feedback on our check-out policy has been acknowledged.We are dedicated to offering the best hospitality experience and we hope that you will give us another opportunity to serve you in the future. We promise to strive towards making your next stay even more enjoyable.Best Regards,Hotel ManagementMichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm

Réponse de l'établissement: Dear Nexilia,It is delightful to hear you found our location convenient and our hotel to your liking. We do indeed pride ourselves on our cleanliness and proximity to numerous local attractions.Our sincerest apologies for any inconvenience you experienced regarding our housekeeping service. Your feedback is a valuable insight for us, and we understand the importance of clear communication for the best guest experience.We hope to welcome you back soon, offering an experience that not only meets but exceeds your expectations.Yours sincerely,The TeamMichael WoossmannManagement AssistantNH Berlin Kurfürstendamm

Réponse de l'établissement: Dear Guest,We are glad to hear that your experience working with us was a positive one, even under such unexpected circumstances. Our priority is always to satisfy our guests and we are pleased to know that through the room upgrades and free taxi rides to NH hotels, our goal has been achieved. On your next visit we hope to welcome you back to our hotel and provide you with the same level of care and comfort you have come to expect. Best wishes,MichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm

Réponse de l'établissement: 尊敬的賓客：很高興聽到您對入住體驗給予如此正面的評價。 您對我們乾淨的房間和豐富多樣的早餐的讚賞確實讓我們感到溫暖。 我們始終致力於為客人提供非凡的體驗，讓他們有賓至如歸的感覺。 我們希望將來能再次歡迎您的到來。MichaelWoossmannManagement AssistantNH Berlin Kurfürstendamm

Réponse de l'établissement: Thank you very much for your stay with us. We are very happy that you enjoyed your stay with us and we hope to welcome you again soon at NH Hotels & Resorts.Kind regardsMichael WoossmannManagement Assistant

Réponse de l'établissement: Dear Peiii815,thank you very much for sharing your experience at the NH Berlin Kurfuerstendamm.We are happy that you have choosen our hotel as starting point for your Berlin visit. I am sorry that you were not happy with the location of your room. But each building has it´s own elevator, where can reach all guest floors. Nevertheless I hope you enjoyed our wonderful city. We would be very happy to welcome you again soon at NH Hotels and Resorts.Kind regardsMichael WoossmannManagement Assistant