Four Points by Sheraton Bintan, Lagoi Bay

Love the service provided by the hotel staff - all smiles, greet-y and attentive. Room is clean and well furnished. The only slight flaws are occasional presence of house flies in the room, and shower water took some time to come on, but those not big issues. Beach is good and quiet. We will stay there again for future Bintan vacation.

The hotel is clean and great location, about 10 minutes from BBT ferry terminal. Staff was polite and welcoming and breakfast was delicious and wide spread. Nice environment for swimming, relaxing and near to seaside. Stayed for 2 nights and book half day tour to nearby attraction Blue lake , Sand Dune, enjoyed ATV ride etc. Thumbs up👍👍.

🌟 A Wonderful Stay at Four Points by Sheraton Bintan 🌊 I recently had the pleasure of staying at the Four Points by Sheraton Bintan, and I can confidently say it was one of the best hotel experiences I've ever had! 😊 From the moment I arrived, I was greeted with warm smiles and exceptional service that set the tone for my entire stay. 🌈 The hotel is beautifully designed, combining modern aesthetics with a touch of local charm. 🏨 My room was spacious, immaculately clean, and offered stunning views of the ocean. 🌅 The comfortable bed ensured I had restful nights, and the amenities provided were top-notch. 🛌✨ One of the highlights of my stay was the dining experience. 🍽️ The on-site restaurant offered a diverse menu with delicious options that catered to every palate. I particularly enjoyed the breakfast buffet, which featured a wide variety of fresh fruits, pastries, and made-to-order dishes that fueled my days of exploration. 🥐🍉☕ The location of the hotel is perfect for those looking to relax or engage in outdoor activities. 🏖️ The private beach area is pristine, and I loved spending my afternoons lounging by the water. 🌴 Additionally, the hotel offers various recreational activities, including water sports and guided tours, making it easy to explore the beautiful surroundings. 🚴♀️🏄♂️ What truly stood out to me was the staff's commitment to guest satisfaction. 👏 They were always available to assist with any request, providing personalized recommendations and ensuring that my stay was nothing short of perfect. 💖 In summary, Four Points by Sheraton Bintan exceeded my expectations in every way. Whether you're seeking a romantic getaway, a family vacation, or simply a relaxing retreat, this hotel is an excellent choice! 🥰 I can't wait to return! ✈️🌺

We were looking for a short escape from the city, and I think we scored the perfect place! From the moment we arrived, the hospitality was top-notch. The hotel offers convenient pickup and drop-off services from the ferry, which made everything so easy. We were greeted with a warm welcome—there was even a cake, snacks, and sweet wishes from the team waiting for us as it’s my partner’s birthday. Such a thoughtful touch that really made us feel special. The location is stunning, right in front of the sea, and the pool was a definite highlight. We also really enjoyed the food—it was delicious throughout our stay. If we had one small suggestion, it would be to include more on-site activities in the future. But overall, we had a wonderful time and would absolutely recommend this place for a relaxing getaway! ❤️

Awesome area and relaxing. Friendly hotel staff. Thank you for making my best friend's birthday a memorable one. Will recommend to others to stay here 🩷

Pros: 1. Great location and just a few minutes walk to restaurant and mini mart, plaza Lagoi 2. Hotel amenities and view is great with the swimming pool and bar, comes with kid play room as well! Cons: 1. Reception service was very bad, delayed the check in time and kept on asking us to wait for the room to be cleaned when we check in at 3pm, and we waited until 3.30pm but the room was still not ready until we requested multiple times. 2. The bathroom cleanliness was bad, can see a lot stains on the floor, and around the bed still have trash at the side Lots of mosquitoes which you can’t avoid everywhere, so remember to bring repellant along with your stays!