The Residence Bintan

Travelled to Bintan via ferry. Free shuttle bus provided to and from ferry terminal. The room was fantastic and very well cleaned. The private pool is nice although is not very private. The food was okay. Plenty of free activities around the resort and also paid activities. Overall it’s nice and services are very good. Would definitely recommend it for couples or family.

Had a lovely time with my partner during Easter weekend at the residences bintan. We got the sea view room it’s spectacular, staff were friendly, food was tasty, plenty of water activities to do. Will definitely go back on non peak season.

超級棒的休閑度假酒店，安全性非常好，服務很周到，酒店很大，相當於一個小型旅遊景區，在酒店裡就可以享受遊玩，各種餐飲，娛樂，沉浸式遊玩。

酒店離碼頭真的很遠 車程1.5h 酒店的車就在碼頭接我們 他們有顧客的list 不需要預約 很方便 上車會給餅乾 毛巾擦手 提行李等 酒店不大 很私密 度假可以 房間也挺好的 院子的植物感覺需要修剪一下了 海水挺臟的 一點也不藍 沙灘上都是樹葉 服務員都很熱情 但都不會中文哦

The villa is spacious and comfy. There are cockroaches and lizards roaming around in the villa. Can call for room service and they will clear the cockroach and lizard for you. Service is prompt and good. In villa dinning is fast and delicious. We love their lobster soup!

Service: 10/10 Extremely polite staff who constantly check in with us. Once we forgot to tell them about our 15% off food and beverage discount, they apologised to us instead saying they forgot to check.🥹 We came here to have a short getaway for our one year anniversary and my husband's birthday and they decorate the bed + give us free cakes to celebrate our special occasions.😇 Food: 10/10 We love the restaurant and food here as compared to the other resort we went to. Although the other resort was still really good, the residence bintan restaurant seating arrangement caters to smaller groups and privacy instead of grouping everyone within the same huge table.😊 Facilities: I must say, I am slightly disappointed in their facilities as I actually feel bored because there were almost nothing to do here :( I understand that the residence bintan is quieter as compared to the other resorts and probably people choose the resort to chill and stay in their rooms. But they still need to have sufficient activities for the younger ones I feel. Since their resort is more towards the 'natural environment' concept, a lot of activities are based on the weather, the natural causation of the sea water such that there can only be water activities during high tide which is early morning. By around 11am, all water activities are ceased due to low tide and then there is nothing to do already, apart from swimming which how long can we swim in a day right?☹️ Yes we can travel out for activities but as we are already at the most inner part of the land, travelling out can take up to one hour which is quite burdensome too. So yup, these are some of my experience here. Nevertheless, I will still recommend the residence bintan for couples and families who just want a quiet and tranquil resort for a short vacation. (P.S. this resort is really quiet as there are not much music anywhere, not even the lobby HAHA).🙊