New Promenade Hotel

Lovely views of the sunset, the illumination lights and all of the passing action! We spent many hours out on the balcony - if you’re a people watcher, this deck with a bottle is paradise (esp on footy match days!) Decent shower, comfy bed, clean bedding and a really yummy breakfast! Raouf was a great attentive host - lots of laughs had too. I think most of the negative reviews I read before staying have very little experience of visiting a B&b in Blackpool - I’ve been coming for years and I was pleasantly pleased and we’ll be definitely returning to this one!

I really don't know where to start, damp, smells of urine, very dated, holes in doors covered with pictures. Unlevel floors to the point where we had to sleep with our pillows at the bottom of the bed to avoid sleeping down hill.

Where do I even start with this dross! The hotel is absolutely lifting! Awful appearance from the outset, one thing I can’t fault is the sea view location, apart from that i am struggling to come up with anything else good or positive about the place. Let’s get started with the hotels decor and appearance is scruffy, carpets throughout are minging! Paint peeling off the walls, we stayed in Room 21 and it was awful. The room absolutely stunk of urine! The cleanliness was terrible! I have photos to show! The constant stains throughout the hotel on the walls and floors etc is to put it politely an eye saw! But this carried on into the room! The cealing was black with damp! The plaster was pealing. The bathroom/shower was the most disgusting thing I had ever seen. I’m not exaggerating it stunk the blue, floor mat was hideous, the shower was a no go. The water pressure was none existing so it was a total waste of time to even attempt a shower. There was no inbetween with water it was either freezing cold or scalding hot but that would only last a max of 2 seconds! I complained about the smell in my room to the owner, I must admit he was very friendly but was no help, he came up the room, tried to play us as fools and says he couldn’t smell urine, massive lie!! When we left the room to go for food, ( outside the hotel) we returned an air freshener was placed in the room, made no difference. The noise from outside is a joke it wouldn’t be as bad if the window closed correctly, or if the room was a nice relaxing place, but it’s more of a jail cell, a kettle was on offer for use but the amount of dust which had settled on it I was never going to use it! I have stayed in some lower budget hotels in my time going on football away trips, drinking weekends etc and most are fine but this is just another level of awful, Do not stay in this hotel, it should be closed down and never opened again!

Owner and staff friendly and helpfull, breakfast was cooked to perfection. All worked very hard to ensure your stay was the best it could be. Enjoyed the company with drinks in the evening. Look forward to a return visit over the coming years. A great location and love the character of a traditional Blackpool hotel run by a very hard working team.

We checked into the hotel on the 15th of April 2023. This place needs some serious TLC. Myself and 2 best friends checked in for one night as we were meeting up with friends whom I’d met in Spain. The place is a death trap waiting to happen. The gentleman on reception was pleasant and I think he was the only staff member in the whole place. He was on reception and the next morning saw him in a chef uniform. The place is dated , and in desperate needs of repair. We checked into 2 rooms costing around £52 each. If we didn’t laugh I guarantee we would have cried. My friends room had a hole in the bathroom ceiling just above the light fixture. Mine & my other friends room was dated , and had a smell of damp throughout. The bed had some stains on which I dread to think what they were. If you want a comfortable night sleep don’t stay here. A lady was screaming at the top of her lungs around 2am outside the room also. I personally decided not to stay here that night & returned around 7:30am the next day. Parking is incredibly limited also so make other parking arrangements so you aren’t disappointed. A lot of love needs to be put back into the place & it could be a lovely hotel if work was put into it however it’s a death trap waiting to happen. The roof was covered in mould , dodgy holes in the ceiling , no Heating and a floor which felt like it could have caved in any minute. I don’t recommend this hotel at all , save your money

This hotel should be removed from all sites , walked in and walked out , even emailed to ask the owners about the reviews, assured the hotel was good and being refurbished. Broken doors, rubbish all up stair wells, smell of damp throughout , bedroom- sheets dirty , bathroom smelt of **** , please do not waste your money

Blackpool review HOTEL NAME CHANGE - Blackpool Promenade Hotel (clearly don’t want people to see these hundreds of poor reviews) I wouldn’t even know where to begin, I’ve just spent the last 3 hours reading through previous reviews and can see these problems have existed for as far back as 2019!! I came to visit with 4 members of my family split between 3 rooms for a 3 NIGHT weekend from Portsmouth (6.5 hours away!!) and was really looking forward to it only to be disappointed to have my weekend ruined upon arrival at this absolute disgrace of accommodation (which I refuse to call a hotel). Firstly we received a phone call mid afternoon to ask for our ETA as they’re no staff present to check us in after 7pm (bare in mind check in didn’t start until 3pm) but we explained to them that due to the long long drive we won’t be arriving until about 8pm, someone waited for our arrival to check us in which we thought started off the trip well but boy was I wrong. After being given a handful of keys per room (no idea what they were all for) we went to check in to what I can only describe as something from a horror movie (with the smell of death) through the entire corridors and rooms that were extremely thin and extremely outdated but that was the least of our worries, the lift didn’t work so we had to do a couple of trips to the car (that we had to pay £15 a day to park) up to the very top floor, when arriving to the top floor (floor D) we was practically walking in puddles (on carpet) through the corridors, we then found one of the rooms open to which I found a leaking ceiling with no bucket or anything collecting the water underneath which was clearly the cause of the slushy carpets and green furry mould all over the carpets and bed with the bedding everywhere which tells me it’s been like that for a long time and the smell of damp throughout the building was disgusting let alone an extreme health hazard being an asthmatic! Now to the bedrooms, now in mine it was the most bearable but still vile, the next twin had a view of the roof and a corpse of a bird of some sort followed by bird poo and lots of pigeons, the bathroom light didn’t work and they provided very minimal toilet paper, the third and final room was a double with a half window view of the back road which I’m certain I witnessed a handful of *********s happen, no tv controller, television didn’t work, kettle plugged in below the tv which is clearly a fire hazard too to which I very much doubt they have an electrical certificate or liability insurance nor was there any PAT stickers on any electrical equipment, all rooms provided us with 1 cup & saucer (for 2 people) with no spoon, the cups were dirty, only 1 of the several plug sockets worked in any of the rooms, there was several holes in the walls in the bathroom in particular that instead of being repaired were instead stuffed with tissue, couldn’t full open the bathroom door in the double room as it was blocked by the bed and

After booking the New Valron we were told it wasnt ready and were taken to the blackpool promenade (garveys) which was filthy freezing cold, sick in toilets, stained bedding, dark and dingy, no welcome off anyone, 2 women who didnt know who was staying there, gave us a bundle of keys n said sort em out, she opened the bar n nobody bought anything as she was tipping out of date guiness down the sink, we all left n got other hotels, up to now he owes us £420 which we are trying to get back, dont book the valron as he takes you here, wants shutting down as its a health n safety hazard, also toilet pipe broke so all urine etc flooded the floor , stunk filthy dump, wants shutting down asap

Can i just say some of the bad reviews are OTT , Yes it might be a bit outdated and need doing up here and there, dont most hotels it takes time and a lot of money , but this hotel the manager ( Ralf) was pleasent all the time to my brother and I , The best breakfast ive ever had from any hotel ive stayed in and ive stayed in loads worldwide , The coffee was brilaint, the young lady and the other staff smiled and were really nice. Bar drinks excellent in price ,.