vivienne f
3 novembre 2024
The sands hotel bournemouth is in need of a refurbishment. Our room 110, the main light and bathroom light didn't work. Cracks in the ceiling, mould in the bathroom, the seat on the toilet moved when sat on it. Couldn't get the radiator to work ,so our room was cold, I have raynauds which effects my hands and feet , so I was in pain . Maintenance knew about our light but didn't do anything about it . We informed the chambermaid about the heating situation and she told the Maintenance man . I have asthma, so I was concerned about the mould in the bathroom. The restaurant is very claustrophobic noisy and has a certain odour, especially with 150 people being served at the same time. The lift is totally inadequate for the amount of people using it, mostly disabled people. Most of the food is adequate ,it depends on what you have order, it's a bit hit and miss .
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