I booked a 2 bedroom condo during a weekend in mid August for a bachelorette party of 8 women. The check-in process was easy and staff was very friendly. I was pleased with the cleanliness of the facilities and grounds. Pool facilities were great. One thing I noticed upon entering my unit was a dirty washcloth had been left on the counter, probably from previous cleaning. Not a huge deal, but kinda gross and shows lack of attention to detail. Overlooking this, however, the unit was very spacious and otherwise clean and was a wonderful space for our group, included two king sized beds, a loft with two twins, and a pullout sofa-- and three full bathrooms, the master contained a jacuzzi. The biggest issue I had was an unfortunate situation on our first night. Two of our party members had to sleep on the pullout sofa and when we went to put sheets on the mattress, the only linens left in the closet that we could find was a duvet cover and two pillows-- no pillow cases, fitted sheets or sheets included. It was very late into the night when we discovered this, and there was no one at the front desk to help get me linens. I had to call a night line number, and someone answered from another resort and informed me I'd have to drive four minutes to this other resort and he could get me the linens there (this was at 2 AM after having a few drinks--it was a bachelorette weekend after all, and I was exhausted). He gave me an address, and when I plugged it into my GPS would not take me to the right location. Lost, and in tears at this point, I eventually had to call the number again and the kind man (his name was Trevon) offered to find me where I was and bring the linens out to me. Other than this unfortunate incident I do believe this was a nice resort and would stay here again. The staff was kind and accommodating and allowed for us a later checkout. But make sure you have everything you need for the night because there is not a 24/7 on-site staff to help if you need something at night!
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