Découvrez les avis réels des clients sur les hôtels.
Publiée le26 avr. 2026
mighty mousies
Location is second to none, near to Tunjungan Plaza.
Service is amazing, I loved the short hair lady with glasses at the recep. She is so warm and friendly. Indigo's staff is also lovely and attentive.
Room is really nice. Big bathroom, hot showers. Good quality toilet paper (always a sign if the management cares). You can relax and trust everything works.
Pool is big and the water is warm. But the immediate sides of the pool is a bit dirty.
The chef here is superb. Their soto soups are out of this world. And almost everything on the breakfast buffet is so good. Except the coffee. That's pretty weak and not showing off true Indonesian coffee.
The cocktails here are so good too, great taste and strong as well. Although I didn't like the one with creme de menthe.
Heritage tour at 2pm and 4pm. Try to go. It's cool.
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Prix par nuit à partir de :AED 255
Publiée le9 nov. 2025
Invité
Condition déclinante. Salle de bains ne sont pas entièrement propres, certaines pistolets sur le mur et sentent comme des cigarettes. La cortina de douche sent comme des pee. Demande de partir de l'ascenseur mais ils m'ont mis à côté de l'ascenseur! Ne restez pas encore pour le prix
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Prix par nuit à partir de :AED 148
Publiée le25 janv. 2025|Chambre avec lit King size
InvitéLes installations de l'hôtel sont relativement neuves, le petit-déjeuner est également très riche et il y a de petits cadeaux à l'arrivée. L'hôtel est idéalement situé, dans le centre-ville, avec des commerces et des restaurants à proximité.
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Prix par nuit à partir de :AED 210
Publiée le7 juill. 2025
Sharon PSVarna Culture Hotel is located at strategic location closer to Tunjungan Plaza and many local eateries around. But I was given a room at smoking floor although when I booked I already requested for nonsmoking room. We have to inhale lots of 2nd hand smoke which was quite bad for our throat and causing us hard to breathe. The bathroom had given us lots of problems, after we took a shower, we realised the water cannot flow into the drainage hole and stayed floating next to the toilet bowl. The whole floor flooded as the floor design was a problem. When we complained to front desk staff, they already knew the problem but they cannot do anything. They only offered the housekeeper to mop away the water. Which the floor still wet. The water pressure is too low while we on the shower. The shower head positioned wrongly on wall and not flexible which caused the shower water to shoot directly to the opposite wall instead of to our body or face. It wet the whole towel rack and the toilet bowl behind us. Hence, we have to hold the shower head most of the time to ensure we can clean our body thoroughly. Breakfast served was average. The juices were quite plain and no fruit flavour. The overall food served was OK. No minibar in the hotel. We have to buy ice cube 5,000rp for a cup of 4pcs ice cudes.
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Prix par nuit à partir de :AED 56
Publiée le17 fév. 2025
Invité
Nous devrions aller au bureau de front seulement pour emprunter un sèche-cheveux... pour séjourner 4 nuits.. nous devrions demander les équipements tous les jours ..
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Prix par nuit à partir de :AED 62
Publiée le22 déc. 2025|Chambre lit king chaleureuse
Utilisateur anonymeRoom is alright, comfortable ambience, they got bolster which is a plus point only that they are missing a hairdryer but overall alright experience.
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Prix par nuit à partir de :AED 89
Publiée le8 avr. 2026
Invité
Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there.
The only stuff i can think of this hotel could improve on is stuff others mentioned before already:
Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen.
Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.
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Prix par nuit à partir de :AED 85
Publiée le26 avr. 2026
NmaizirRoom: Good, although my request for city view was declined. They said the room with city view was full. Too bad. I got the room with bad view 🥺
Service: Fast. Time for check-in fast as well as time for check-out. They serve very well. I asked for room service and it was fast. Nicely done
Food: Good comforting food. But for the pastry was so-so. The last day we stayed there, they prepared our early breakfast for takeaway, very good pacakaging. The Indonesian food was ok and many variations to choose
Amenities: Poor. The towel was not proper to use, too old & we don't get fully amenities, for that we need to call for it. Need to improve.
Will I stay there again?... Well, may be. Someday. But Aria not in the top of my list 😅🙏
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Prix par nuit à partir de :AED 92
Publiée le23 janv. 2026|Chambre standard (lit double)
Invité📍Location
(+) Located in the city center, convenient access to many tourist spots in Surabaya. There's Indomaret next to the hotel, which makes it convenient too. Wisata Rasa, a recommend place to buy edible souvenirs (like almond crispy), is also nearby.
(-) I expected very walkable distance to Tunjungan Romansa, but it is apparently further away than expected. Still walkable but will take quite some time, and only walkable at night. Walking in the day is not very feasible due to Surabaya hot weather.
🏠 Room Facilities
(+) TV, desk, 3 electrical outlets, wardrobe with hangers, storage cabinet, safety box, air dryer in the bathroom, and electric kettle are available. Water gallon for refills is available outside the room.
(-) The lights in the room are dim, which makes the room unsuitable for work. Toilet issue is of low quality. No fridge. Cuttlery are provided with charge.
🏨 Hotel Facilities
(+) Great breakfast with various options, including local delicacies like lontong balap. There are board games, mini pool table, and foosball. PCs are available in the lobby, not sure if it works though. Can store luggage in the receptionist after check out. Toilets are available in the lobby.
(-) The hotel only gives 1 access card per room, even if I book a room for 2 people. Was excited to see congklak game but apparently the seeds weren't enough.
👥 Service
(+) Friendly staffs. Could ask for extra towel. Could request for specific housekeeping cleaning time.
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Prix par nuit à partir de :AED 70
Publiée le21 avr. 2025|Chambre de luxe
InvitéLe personnel était sympathique et l'emplacement central. Cependant, la salle de bain était plus petite que sur les photos, la télévision avait des problèmes et la climatisation soufflait toujours froid, même à -1 °C. J'ai demandé à changer de chambre à deux reprises, mais ils ne l'ont pas autorisé.
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Prix par nuit à partir de :AED 62