Hôtels à Medan avec petit déjeuner

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

This is my first time staying here, and I must say the room is incredibly cozy and pleasant. With 3 elevators available, it's super convenient and saves you from any long waits to move between floors. Plus, it's conveniently located near Starbucks, APJ, and Genk Steak. So convenient!

Nous aimons notre séjour ici. La chambre était spacieuse, propre et sans spot. Le lit était très confortable. La salle de bain était également propre et bien entretenue. Le gel de douche et la lotion avec lavender léger ont été nos préférés. Le petit déjeuner était très délicieux avec la cuisine occidentale, asiatique et locale. Nous aimerions également le service fourni par tout le personnel, en particulier le récepteur qui nous a aidé a eu un bon check-in. Nous avons un grand séjour ici et nous resterons certainement ici la prochaine fois que nous visiterons Medan.

Things I like: The bed, shower and cozyness of the room. Water supply (hot water) and air circulation in the bathroom - closet have no smell at all, As well as the fact that they provide a free parking space for the guest who brings car, Things I love: Breakfast menu...... more than enough options, all of those foods I ate are delicious (If not super delicious), Provision of drinking water with a water dispenser As well as the staffs hospitality - top notch... Things I dont really like: TV program, nothing interesting for me and not useful at all Too less power outlet and the fact that there is too small table for the kettle and water bottle.....

The stay was very comfortable. The room was spacious and clean, which made it very pleasant. Although there is a club on the top floor, the noise didn’t really disturb me. The breakfast was also good and enjoyable.

Je choisis toujours l'Ibis Pattimura à mon arrivée à Medan, car je prends généralement un vol de nuit depuis Kuala Lumpur. L'accueil et le service en général étaient bons. Cependant, un problème récurrent est le bruit dans le couloir (conversations, enfants qui courent). L'insonorisation est insuffisante et cela m'a empêché de dormir. J'espère que la direction prendra des mesures à ce sujet ou que le personnel de sécurité ou d'entretien effectuera des rondes régulières pour éviter ces nuisances sonores provenant des chambres voisines ou du couloir. Merci à Trip.com de nous offrir une plateforme pour exprimer nos opinions et nos commentaires.

Very nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.

J'ai adoré le personnel, mon séjour était agréable surtout le cadre calme soft et accueillant. Une des réceptionniste m'a le plus marqué c'était Ririn. Elle était wonderfull. Je vous conseille ce hôtel

A place that has passed its prime...A decent place for the price paid. No complaints about that.. Great superb location to everywhere.. between 2 hospitals ...and walkaway from malls.. still recommend to take a trike or grab a car . About the hotel... Receptionists were friendly and attentive 2 last elevator to reach floor Rooms are super spacious a king and a twin Have 2 toilets... So no need to scream and shout for a spot But sad thing... Place is poorly maintained Pillows past their shelf life. Toilet floor are slimy... It's a dry toilet I know but cleaning it with water and the smell.. uhh don't get me to start.. sewer smell plus pee smell.. uhhh not a fan.. have to buy moth ball and fresher to make it smell good House keeping... Shall not say much.. not the best. Don't know if they sweep or mop the floors .. So if location is a thing.. a good place to stay if u are not fussy. A decent place that's pasted it's prime

L'hôtel Grand Sakura à Medan offre une atmosphère accueillante avec son personnel exceptionnellement ami et utile. Les chambres sont propres et confortables, offrent un repas relaxant après avoir vérifié la ville. Le Grand Sakura Hotel est un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel de qualité, un hôtel