Hôtels à Medan avec petit déjeuner

Avis d'un Malaisien. Tout est parfait. La chambre est spacieuse. La nourriture est fantastique ! 10/10. Seul le fer à repasser est à changer. Il est cassé : impossible de régler la température ni la planche à repasser. Je ne peux donc pas l'utiliser. Dans l'ensemble, tout est impeccable ! Merci !

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

Hotel is well appointed and located. Service is acceptable but we had to wait more than half an hour to check in. On top of that, we were not given the 5 twin rooms we booked and confirmed. We had to settle for 1 kingsize bedded room which was not what we asked for but I had to take the room. This is not expected of a 5 star Marriot hotel. We had made our booking through Trip.com nearly 2 months before our travel date so there is no reason why we could not get our 5 twin rooms when it was confirmed by the hotel. I was very upset but could not wait any longer to check in as we were all very tired. The Receptionist said the hotel was very full but not to be impolite, that is not the customer's problem. Your organisation needs to pull up their socks on delivering what was confirmed without making excuses . To make things worse, when we asked for extension of check out to 2pm, we were flatly refused. They did not even offer to extend 1 or 2 rooms to 2pm although we were a group of 5 rooms that stayed 3 nights in your hotel. We all checked out by 11.30am. I wish I could have had nice things to say about the hospitality and thoughtfulness of the hotel policy but sorry, apart from smiling staff, tgere is nothing more complimentary I can say.

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Overall cleanliness is acceptable, although its seem abit old. Its full house on the day we stay so its packed with people, but the staff are very professional and can handle things in haste.

hôtel ouvert en 2023, toujours considérer nouveau et en bonne condition. La chambre est propre et spacieuse. Le petit déjeuner est agréable et variété de désserts à choisir. Bon emplacement, Sogo est à pied. Toutes les fois confortable et agréable voyage.

Things I like: The bed, shower and cozyness of the room. Water supply (hot water) and air circulation in the bathroom - closet have no smell at all, As well as the fact that they provide a free parking space for the guest who brings car, Things I love: Breakfast menu...... more than enough options, all of those foods I ate are delicious (If not super delicious), Provision of drinking water with a water dispenser As well as the staffs hospitality - top notch... Things I dont really like: TV program, nothing interesting for me and not useful at all Too less power outlet and the fact that there is too small table for the kettle and water bottle.....

Very nice hotel. Rooftop pool with superb view of the Medan City. In a nice area with plenty of popular restaurants in walking distance. Breakfast have a good variety of local dishes to try. Just the waiting time for checkin and checkout is a little bit long. But undoubtedly will stay here again.

J'ai adoré le personnel, mon séjour était agréable surtout le cadre calme soft et accueillant. Une des réceptionniste m'a le plus marqué c'était Ririn. Elle était wonderfull. Je vous conseille ce hôtel

Le prix est élevé, Internet est médiocre et le petit-déjeuner n'est pas bon. Trop vieux et trop bruyant. Le reste des conditions est à peine adéquat. Quant à l'emplacement, il n'est pas pratique de manger à proximité. En termes d'hygiène, ça va.