Bluesun Hotel Berulia

Beautifully set hotel in the region of Makarska between Brela and Baska Voda. 10-15min walk to both of those towns. Rooms were of a decent size, modern decor throughout the hotel. Amazing infinity pool. Restaurant is on a very good level food wise but wished the dinners were themed however anyone can find something for themselves. They even have a vegan section. Lovely staff from reception to waiters, maintenance, housekeeping to the ladies in a SPA wellness (me and my mum had facial and massage and it was well worth it!). The drinks, especially mai tai and gin cocktails in the bar are really tasty and of a very good quality! Something to be aware of - you have to pay for the sun loungers and umbrella on the beach and it's a hefty £10.00/ per sun lounger and £8.00 for a brolly. Not really unusual for many EU destinations but just to flag that the beach is public and not part of the hotel. I'd highly recommend renting a car for at least a few days and exploring the Coast of Croatia - we went to Split, Trogir, Omis, Klis Fortress and Biokovo Skywalk - all beautiful places. We had an amazing time in Bluesun Berulia and would recommend this hotel to friends.

Stayed here two nights as part of an RSD tour. The block of the hotel our room was in seemed to have been very recently renovated and was modern and smart. We were actually in a room with two floors that had two bathrooms, two double beds and two balconies facing different ways. The food here was very good and there was plenty of choice. The made to order omelettes at breakfast were delicious. We stayed at five different hotels during our tour and this was up there with the best the other of which was the Valamar Lacroma in Dubrovnik.

- Spacious and clean rooms. - Great breakfast and dinner buffet. Many options and high quality experience. - Great lunch options. - Right on the beach with crystal clear sea. - Super friendly and service minded staff. - Walking distance to Makarska. - Evening entertainment.

I shall start with the positive - the lobby area, poolside, spa, bar terrace etc are all impressive. However, this is NOT a 5* hotel by any means and is more like a 3* hotel with poor service:- On arrival to my room, I was told my room had been changed to a beach side apt room - I enquired it is with a sea view as I have paid extra for this amenity. The reception staff were like yes, it is all what you have paid for.. However, the room was NOT in the hotel it was in another building - that it seemed the hotel had bought. When I got to the room - no sea view - more of a view of a sand pit roof and a tree - shame I thought as I forgot to bring my bucket and spade. I then walked back to reception as unable to get through to the main desk, I I asked for any possibility for my room to be in the actual hotel, not in the separate apar**ent block and with a sea view as this what I had paid for. This staff member was adamant that I had purposely booked the apt block - but I explained there was nothing on the Last minute website that reflects this and I would not have booked something at that price which looked like a 2* apt block from the 90's. They found another room unfortunately in same building but this time with bit more of a view of the sea. I then enquired about room service, as I could not find any menu in the room, they gave me a photocopied piece of paper of room service menu and when I ordered all they had available was a ham and cheese sandwich. Really not what expect of a 5* hotel. I also asked about iron, they said as its a 5 * hotel they do not have irons?? Have to say that is a first for me, stayed in hotels all other the world and always have an iron available! I would recommend bringing your own toiletries as shower products are awful The buffet area - does not have air conditioning it was uncomfortable to sit and eat breakfast - however, there was a wide choice of food and was good. The pool area, very scenic views, but hard to get a bed as everyone reserves with their towels. There is no life guard on duty. No bar service you have to leave your bed then risk losing your space and go up flights of stairs to the bar. You can get the sun beds on the beach - but these will cost 10 Euros - note all the beaches in this area are pebble beaches. On departure from the room I had requested for someone to assist with luggage due to all the steps and the heat! It took 11 attempts to get someone to assist me just moments before my shuttle to airport arrived. Then on checking out - I was handed a bunch of receipts - not listed in one receipt form and detailed as usually what you get in other hotels. I had kept a spreadsheet but they could not detail/explain what the additional cost was - just kept saying it was the mini bar - so my advice is don't use mini bar at all - buy your own water and when you do it is not re stocked anyway so you are charged for something you never had! I paid the additional as I could not be bothered with an arg

We’ve chosen to stay at this hotel for our summer vacation for the third time already. It has a perfect location away from the center of Brela and also away from a bit louder Baška voda, so it’s perfect for those who prefer a laid-back a**osphere. The views from the restaurant and the infinity pool are unmatched, the food is delicious, the service great, and the rooms are cosy and clean. The beach at the site is clean, not too crowded and well maintained. Among all the members of the kind and hard-working staff, I must expose Mrs Zvjezdana and Mr Mate from the restaurant who were extremely kind, hospitable, and warm-hearted, and really made our dinners even more pleasant. However, there is some space for improvement, as always. What we’ve noticed in the past years and it still hasn’t improved up to now, is the problem with local intruders at the pool. At times, 15 or more local kids would come and play in the pool, making noise and ruining the quiet. Of course, the pool guys would ask them to leave after my complaint, but it did bother me that they never took care of it by themselves, almost as if they’d ignored them on purpose. What shocked me more is that whole local families could easily intrude the pool, bathe there, and occupy the already too busy lounge chairs. Again, they were removed only after my complaint. I guess, I can book a cheaper vacancy somewhere else next year and still come to Berulia to enjoy their pool :D Also the price for the hotel parking increased much in comparison to the years before (5e per day), which is a lot considering that one doesn’t even know where their car is located during their stay - certainly not at the hotel and certainly not anywhere covered because you get your car back covered in resin and pine needles. Again, not bothered by this but not for this price. Lastly, I’m only writing this review because I didn’t really feel heard by the receptionist at check-out. A simple question “How was your stay?/Do you have any complaints?” at check-out would be nice. Today, it seemed like the receptionist didn’t even have the energy to pretend to listen to my constructive critique, let alone take it into account. But still, all in all, a great hotel and I recommend it 100 %.

The hotel is lately renewed completely and rooms are very comfortable and well-equipped. The breakfast has a huge amount of different items to select for eating in addition to get the omelets and pancakes baked directly. The dinner has a nice daily-basis variations. The beverage selction is wide and prices are very reasonable. The pool area is nice altought there is only two different pools. The coast of Mediterranean Sea is practically just next to the hotel area. Scuba diving, jet ski and other activies are available quite near to the hotel.