Nautilus Beach Apartments

Caution! Heavy handed owner - Tried to double the CONFIRMED price on check-in! We booked through a reputable booking agency. The booking was confirmed. On arrival Christmas Eve, the owner said the price was incorrect and their account on the booking agency had been hacked. He doubled the price and told us that was the new price and we had to pay it. I told him this can’t be right and it should be taken up with the booking agency it really wasn’t our fault. He made us sit around until gone 4pm we had no idea what was going on. We were so worried that we wouldn’t have a bed for the night. Eventually a lovely staff member got our cases and took us to a room that was unoccupied, another guest had just left. He put our cases in and said this will be your room. It was dirty but at least we had a room - no keys though! The room was eventually cleaned. The keys weren’t given to us, my partner went to ask reception and she came with a price on a piece and of paper. We again said we’d already taken it up with the booking agency and that price wasn’t the price we had on our booking. We stayed the night. We went out Christmas Day and the owner was waiting in the corridor for us! Very intimidating. His words were are you going to pay my price? We said no we are dealing with the booking agency he then said we’ll get out then in a very aggressive manner. I was shaking. He made us feel really uncomfortable. You can imagine how we felt this was Christmas Day as well. The man showed no empathy or understanding of our situation. The next morning we wanted to just leave because the whole experience was terrible. He demanded we pay by Credit Card avoiding the booking agency fees and breaking their policy. By this point we felt so intimidated by this man we paid and left. So please be careful if you are thinking of booking this property. We were not the only ones that this happened to. There were many others! I can’t even tell you about the facilities because the whole experience overcame anything good about this place.

Just returned from a week staying at Nautilus Beach apartments. Excellent location, right on the beach. Beach bar and restaurant now open on the beach (Bayside Bistro). Food and drinks good. Sun beds and umbrellas free for those staying on site. Beach towels provided as well. Convenient to get anywhere by hire car (car park there) or bus stop not far. Aircon in bedroom but not in living room. Balcony, well fitted kitchen and tv with Netflix etc. not the most modern of apartments but location and staff make up for it and room was clean. Would definitely recommend. There was some renovation work going on but didn’t affect our stay.