Avis : Abbey Beach Resort

We were looking forward to staying here, unfortunately not worth the money we paid. Our two bedroom apartment was approx $760 for the night and not worth the money. We have had a lot better for half the price. The rooms and furnishing were dated, the ensuite was averagely clean and had random stickers on furnishings, the fridge was extremely noisy. There were plastic and metal shavings on the floor of the shower. Would not recommend at the price that we paid. Would have been amazing in its day but overall very dated. Yes we are being picky, however for the most money we have ever spent per night on accommodation, it rates very poorly as there are much nicer places to stay.

Overall we liked the stay as it was nice ambience and location. We had few suggestions, the kitchen exhaust was not working in our room. It would have been great if there were written instructions via email or pamphlet regards to our stay in regards amenities, usage of things. Over the phone conversation we had asked for double beds in all the rooms but were provided with only one double bed during our stay the rests were single bed.

Service was great, had loads of fun in the pool, food was really good- both nights we had dinner at The Atrium. Will definitely be going back, might even take the kids next time

No tv, not working but was replaced .No Foxtel, Room was dirty especially spa bath.Internet only worked about 10% of time.The sauna not working . We have been going there for 2 years about 4 times a year, the sauna has never worked during this time.Shower leaked water under shower door.This is the first time during our stays there we haven’t eaten at their restaurant.This resort has deteriorated in quality over the past 2 years, in my opinion it has gone from a 4 star to a 2 star.The outside stone work is looking very tired. The whole complex needs a lot of money spent on it to bring it back up to its former glory.It is not value for money anymore in its current condition.

I will never ever stay here again . Firstly we arrived at 3pm (check in is 2pm) they then advised our room wasnt ready . Others were also advised of the same thing and we were all given a drink voucher to go to the cafe . That was fine , but then an hour went by , and the could not tell us how long it would be for our room to be ready . So we took off into town for dinner , we were then called at 5:40 to say that our room was ready . So we waited over 2 and a half hours ! We then got to our room only to find the aircon was leaking and the carpet was absolutely soaking , and there were stains/blotches on the bed covers . So we advised the front desk , went for a swim in the pool whilst they dealt with the issue. We then were told we had to move rooms , and it was a downgrade, they offered us free breakfast for the downgrade as the place was fully booked so there wasn’t really anything else we could do . The new room smelt musty and again the carpets were damp , as I believe the shower/bathroom must leak under the floorboards. I did advise the for desk that it’s a health concern as mold is definitely growing in the rooms . You can tell it’s been like that for a long time as the carpet colour along the wall are black . Such a shame cos the pool facilities are amazing , and the location. But it’s is absolutely run down and dirty .

Staff is really friendly and cooperative in all ways and helping hand

We have stayed here for three nights and luckily we have upgraded to 2BR beach view. Every day I had morning walk at beach side, so lovely to stay at Abbey beach hotel. So quite, I can heard bird sing, duck voice. Will come back again someday

Good, recommend it!

Arrived and was greeted cordially. Clear instructions on where to go to find our apartment. I couldn't park in the allocated spot undercover due to the neighbour taking up more than one car space. So we had to park further away from our apartment. At least we could park! Our room was upstairs yet I had booked a ground floor. Didn't matter! It was clean and tidy. It was very noisy in the front bedroom due to the wind from the storm that night. My daughter had to swap bedrooms due to the noise. The beds were comfortable and warm. I had an even nicer attendant upon check out. Overall it was a lovely stay. The hotel is not brand new and does look a little tired but it is not as bad as some places I've stayed. I would recommend it for families as it is easy to find and has easy access to Busselton and all it's delights.

The resort was nice with a lake and multiple pools. The location was convenient as it was close to local shops and 24/7 reception was good.

Nice hotel for a night.. with heated pool and jacuzzi We had a nice stay .

Last time there I gave them the benefit of the doubt. This time however, nothing had changed, it was horrible! Three vertical blinds were missing in the suite, Air conditioner not working properly and no paperwork to show how to fix; No menu for restaurant - had to go down to reception to get them to print one off for me; no towels provided on second day, Spa Bath was unserviceable as pain in bath was flaking; mattress on the bed appeared to have collapsed on one side and made sleeping on it very uncomfortable; Had a meal in our room on the first night (Caesar Salad); this was terrible and the parmasan cheese was cheap tin cheese and hard as a brick. When we checked out we attempted to pay with cash. This they refused stating that the motel was cashless. They then charged me a surcharge for using a card. RIP OFF! They have seen the last of me. Recommend that all should avoid the Abbey Beach Resort. It is very second rate and the service and facilities are shocking.

Nice Stay in Abbey Beach Resort, both adults and kids enjoyed the stay there. The two room apartment was spacious with all the amenities that we needed.

Big room, good swimming pool, good location