Évaluations de Holiday Inn Brussels - Schuman

Passage en voyage d'affaires et logement dans cet hôtel niché dans une petite rue en plein quartier européen. Accueil cordial et sympathique ! Le personnel reste aux petits soins de ses clients pendant tout le séjour. Cerise sur le gateau : toutes les commodités à proximité dans le quartier. Un excellent choix !

A super hotel in the European quartier. It is welcoming and friendly. The manager, Angelo de Coen, is nice, chatty and very professional. Breakfast is plentiful and varied. Rooms are pleasant. The location is perfect for business meetings in Brussels European district. Well done to all staff.

Great location, VERY convenient to the metro station near the EU headquarters, only a 3 minute walk. Hotel is very modern and clean but the perfume/cologne is so strong in the lobby it gave me a headache. Our room faced the back of the hotel where there was a huge loud bar mitzvah across the courtyard going on Friday and Saturday night until 2 am in the morning. Not the hotel's fault but the noise was awful.

Nice hotel, close to the EU institutions, 2-3 mins walking distance. It's the kind of hotel for business purposes only. It's not the kind of hotel I would choose for a vacation. It's clean, confortable, nice ammenities. The room is a decent size, it has an iron and an ironning table, as I said, ideal for business trips. The breakfast is good enough, make your own waffles was the nice part of it.

可以挺好的

The hotel is conveniently located just a short distance from the Schuman Metro station (thank goodness for Google Maps), but it does depend on whether you find the right exit point. I arrived before the official check in time, so I left my luggage at the hotel to explore the city. I checked in when I returned back to the hotel after 3pm. The check in process was seamless and Filipe, the gentleman at the front desk, convinced me to include breakfast in my room rate; which I did not regret. A heavy breakfast keeps you going past lunchtime. Filipe was always friendly and a great help. He is definitely an asset to the hotel. The room I was assigned to was comfortable and fulfilled my needs. If you are into recycling, as I am, there are bins at the hotel entrance where you can put your items in. There are two things I would like to feedback on, the first of which pertains to the WiFi connection. For some reason, I have had to log in time and time again to maintain the connection, even when I am in my room or breakfast room, as it keeps disconnecting. Secondly, the pedal of the bathroom dustbin needs looking into, as it seems to be faulty. Aside from that, all is good and I would recommend this hotel to anyone visiting Brussels.

I had an incredible stay at Holiday Inn Brussels Schuman! The staff was exceptionally attentive and welcoming, making me feel right at home. The breakfast was delicious and diverse, offering something for every palate. The cleanliness of the hotel impressed me, with rooms and common areas maintained to a high standard. As an IHG Platinum member, I was thrilled with the special recognition and benefits I received. Truly a memorable experience that exceeded my expectations in every way!

Had a good stay at this hotel. Friendly staff who welcomed me and recognised my Platinum Elite status with a free drink. Later that evening, I saw an email from early morning caught in my spam folder, that my room would be upgraded. My room however, was the the room I booked so not sure what happened here. Also, there was an Elite Floor, but my room was on the third. Did I miss an upgrade here? The bed in the room was good, the sound proofing was very bad. Noises from the corridor could be clearly heard. At 5:31 a iPhone rang in another room and that woke me up. Felt like if it was my phone. Just to give you an idea of the lack of sound proofing I’m talking about. Breakfast was basic, but good. Plenty of items to choose from. Hotel is conveniently located around the corner from the Schuman.

Stayed with my 7 year old son for a long weekend, and had a wonderful stay. The hotel is only a few minutes walk from the transport hubs at Schuman and the area felt very safe even in the evening. Walking distance to a couple of large parks and several cafes, restaurants, and small supermarket shops. The hotel also has a small tuck shop and I was delighted to find they sold adapter plugs as I forgot mine. Rooms are comfortable and we both slept very well. Nice toiletries. Breakfast was great. A good range of food and my son was delighted by the waffles. Staff were excellent, really helpful and welcoming. I can’t fault the HI at all and would absolutely recommend it to anyone looking to stay in Brussels.

Great location. Really close to a good bakery (Paul) where you get the best croissants! Close to restaurants, supermarket, nice park and the metro! The room was nice, comfy and quiet. The staff was friendly and helpful

We all know things have been hard for the hospitality sector recently but based on this stay IHG is in pretty poor shape. The location is good close to the European Parliament building and close to the metro so easy to get anywhere. The reception staff were also polite, efficient and friendly - so far so good. I was surprised to hear the benefits of IHG loyalty weren't offered at reception. Disappointing but not the end of the world, though little point in joining if that's the case. First and most significant problem was the very small lift which doesn't go to the sixth floor (non functioning button for some time according to reception). That's problematic if like us you're on the sixth floor. - So go for the healthy option then and take the stairs ... except the e-key doesn't work on the stairwell. In fact, it doesn't reliably work on much and we needed to have ours recut every day of our stay. Make it to the room and it's compact, smelled strongly of cigarettes and was very much in need of some modernisation. The bed (unusually for Holiday Inn) was uncomfortable managing to combine unforgiving pillows and matress with a kiln of a duvet. As a consequence neither of us had a restful night during the stay. Key cutting, non functioning lift and pillows were raised with reception at different times, but other than acknowledging how frustrating it must be nothing resulted from the news. No offer of an alternative room or floor and generally you got the idea the whole process was pointless. Breakfast and lunch were good and the service was both pleasant and unobtrusive. However, this didn't make up for what has been a below average stay at an IHG property.

Ottima posizione e personale molto disponibile. Data la posizione il prezzo tutto sommato ci può stare, la scelta eco-friendly di non mettere le amenities in camera, nonostante possano essere richieste alla reception, non è il massimo a livello di feeling.

We had an overall great experience here with just a few bobbles. The hotel is in a residential/office area and it was nice to not have the craze of the tourist areas - it was only about a 5 min walk from the Schuman metro station (and the metro in Brussels is great - very easy to use especially since it is a smaller city - be sure to find out how to get the metro card for multiple trips and NOT the XL option which you will pay more per trip). The streets are quite empty at night though we did feel safe. There is not a lot around the area besides a small amount of cafes, a grocery store and bakery - all of which seemed to close early though we were there for the New Years Eve weekend which may have been a factor. The common area was a great place to gather with a lot of seating and a pool table. We enjoyed the happy hour and a pizza all of which was good. There is a small outdoor courtyard. The breakfast was amazing with a lot of choices. The main issue we had was that we returned late on New Years Eve. The exterior door was locked and our room keys would not work on the scanner. There was a sign that indicated we should ring the bell but after ringing it for a minute or so, no one came to the door. We were outside in an empty street with our 2 teenagers. We did not feel unsafe per se, but it was uneasy to not be able to get in. Within a few minutes the night desk staff returned to the front of the lobby and we were waving at the window. Apparently the bell was broken or the staff person did not hear it. The staff person was a bit defensive when we said that the bell was not working. We were asked about our experience at the end we didn't feel that the issue was enough to complain about it on its own, but because we were asked by a manager, we did share the issue with doorbell. As a result, we were given a discount which was not expected but was nice of them. The room was spacious and the bathroom was large enough for our family of 4 to share and the towels were softer than some other IHG hotels we have been in. The beds were comfortable and service overall was great. Definitely recommend those who want a quieter, low key hotel experience. Plus the bakery around the corner was amazing!

Very nice and friendly staff. The bathroom need some renovation.