Avis : Leonardo Hotel Bucharest City Center

Réponse de l'établissement: Dear Tzikas,Thank you for taking the time to review your stay at Leonardo Bucharest City Center. We are glad to hear that you appreciated our friendly staff and convenient location.However, we regret to learn about your concerns regarding our amenities and cleanliness. Your feedback is important to us as it aids in our commitment to continuous improvement.We hope to have the chance to welcome you back and provide a better experience.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Alexander,Thank you for sharing your positive experience at the Leonardo Bucharest City Center. We are delighted to hear that you found our location convenient, our service commendable, and especially enjoyed our comfortable beds and superb breakfast. Your satisfaction is our reward, and we are delighted that you had a great stay with us. We look forward to welcoming you back on your next visit.Best regards,Leonardo Bucharest City Center

Réponse de l'établissement: Dear Guest,It is wonderful to read about your positive experience at Leonardo Bucharest City Center. We understand that the city may not have met your expectations as a tourist destination, however, we are delighted to hear that our hotel provided a top-notch experience for you. We pride ourselves on our central location, high standard of cleanliness, and excellent service, and it seems that these aspects of our hotel particularly stood out to you during your stay. We look forward to welcoming you back should your travels bring you again to Bucharest. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Lior,It is heartening to read your positive words about the Leonardo Bucharest City Center. We are thrilled that you found our hotel to be of very high quality and the rooms beautiful. Your kind words about our wonderful staff truly mean the world to us. It is such feedback that inspires us to consistently render our best service.Thank you for choosing us and we look forward to welcoming you back in the future.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Guest,It's wonderful to hear that you enjoyed the views from your room at Leonardo Bucharest City Center. Every detail of our hotel is designed to provide a pleasurable experience for our guests, and we're thrilled that you found the room to your liking.On another note, we understand your observation regarding the bathroom size. We value your feedback and are always seeking ways to enhance our guest experience. Please do not hesitate to let us know if there is anything else we can do to make your stay more comfortable on your next visit.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Guest User,We are thrilled to read your positive review of Leonardo Bucharest City Center. It is heartening to know that you found our surroundings, amenities, cleanliness, and service up to the mark.Your words of appreciation about our friendly staff motivate us to continue delivering exceptional guest experiences. We hope to welcome you back again soon.Sincerely,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Guest,Your wonderful review has genuinely brightened our day. It fills us with joy to know that your stay at the Leonardo Bucharest City Center was enjoyable. We are especially delighted that our breakfast and the room upgrade upon your arrival added a positive touch to your experience. Your recommendation means a lot to us, and we look forward to the opportunity of welcoming you back in the future. Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Guest,What a pleasure to read your review! It's wonderful to know that your stay at Leonardo Bucharest City Center was simply perfect. We strive to provide excellent service and clean, comfortable rooms, so it's heartening to hear that we were successful in our efforts.Your positive feedback will certainly be shared with our team, as it greatly encourages us to continue delivering the high standards of hospitality we are known for.We hope to welcome you back in the near future, for another perfect stay.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Qidanbalamuliuqi,Your feedback regarding your stay at Leonardo Bucharest City Center is sincerely appreciated. I am glad to know that you appreciated our prime location and the variety of restaurants nearby. Regarding the room facilities, it's unfortunate to hear that they didn't meet your expectations. We strive to provide our guests with the best experience and we take note of your feedback.Looking forward to host you again in the future, ensuring an even better experience.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Qidanbalamuliuqi,Your feedback regarding your stay at Leonardo Bucharest City Center is sincerely appreciated. I am glad to know that you appreciated our prime location and the variety of restaurants nearby. Regarding the room facilities, it's unfortunate to hear that they didn't meet your expectations. We strive to provide our guests with the best experience and we take note of your feedback.Looking forward to host you again in the future, ensuring an even better experience.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East

Réponse de l'établissement: Dear Guest,Your kind words are heartening to read. Your satisfaction with the surroundings, amenities, cleanliness, and service at Leonardo Bucharest City Center marks the fulfillment of our commitment to excellent hospitality. It is truly delightful to know that your stay was "toppen", as you put it. We strive to provide a memorable experience for every guest, and we are glad that we succeeded with you. Should you return to Bucharest, we would be honored to welcome you back to our hotel.Kind regards,Katrin Kraske,Guest Relations Manager Cluster East