**BURGLED IN OUR VILLA!!!** Security is a major issue at this "resort". Our Villa was broken into during our stay and items stolen right outside the rooms where my elderly parents and young kids were sleeping. Management dealt with it terribly, took no accountability and extremely defensive and dismissive of our concerns. They even tried to blame the event on me, insisting that I didn't lock the door, when in fact it was locked! I wish I had read some of the numerous other reviews detailing concerns and experiences with security at this "resort" before I booked this place for our family holiday. Despite the numerous reviews, spanning a number of years highlighting security issues, not all appropriate steps to keep guests safe have been taken by management. This experience ruined our family holiday, so disappointing! It is by no means 5 star accomodation, it is tired, dirty and unsafe and extremely overpriced. Customer service is also severely lacking and no advice was given to us directly at check in which alerted us to the possibility of being burgled during our stay.
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