Oaks Cairns Hotel

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Oaks Cairns Hotel

59 – 63 Esplanade, Cairns, Queensland, 4870, AustraliaVoir le détail de l'hôtel
Oaks Cairns Hotel
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Avis des voyageurs

9.3/10
Excellent
47 évaluation
Avis vérifiés
Emplacement9.5
Commodités9.3
Service9.1
Propreté9.3
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Toutes les évaluations(47)
Évaluations positives(43)
Évaluations avec photos/ vidéo(13)
Très bien situé(25)
Très propre(17)
Séjour remarquable !(16)
Chambres de qualité(11)
Service remarquable(9)
Bien situé(8)
Superbe vue(5)
Très bon rapport qualité-prix(5)
Évaluations négatives(4)
Kk19
Internal Room (No Window)
Séjour au juill. 2025
Entre amis
4 évaluation
10/10
Exceptionnel
Publiée le 29 août 2025
Very comfortable hotel with good location and big room! Good for us to take rest after all the outdoor activities
Traduire
jisen324
Internal Room (No Window)
Séjour au mai 2024
Seul
9 évaluation
10/10
Exceptionnel
Publiée le 29 juin 2024
Facilities were modern, staff was friendly, location was optimal. The view was a bit misleading (the window doesn’t really have a view) but overall nothing to complain about.
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Réponse de l'établissement: Thank you for your feedback. We are glad you enjoyed your stay!
Invité
Séjour au mai 2024
Affaires
5 évaluation
5.5/10
Publiée le 2 août 2024
Hotel location was good. But its seem that they charge extra for room cleaning.My stay was over a week and in the end room looks like mess.Later o cleaned myself. This policy should apply to those who lives for one to two days and if some decide to live longer hotel must provide cleaning and other facilities irrespective of their pre booking or not.
Traduire
Réponse de l'établissement: Thank you for taking the time to share your feedback. It will be shared with the relevant departments for review and action where possible. We highly recommend booking a room rate that does include daily servicing, instead of Room (Hotel, No Housekeeping) for your future reference :)
Marco王
Internal Room (No Window)
Séjour au mars 2025
En famille
1 évaluation
10/10
Exceptionnel
Publiée le 30 avr. 2025
perfect location and good price
Traduire
Réponse de l'établissement: Thank you for your kind words! We're so glad you enjoyed the location and found the price great value.We hope to welcome you back again soon.Kind regards,Barbara, Front Office ManagerOaks Cairns Hotel
Invité
Séjour au nov. 2023
Seul
2 évaluation
9.5/10
Extraordinaire
Publiée le 1 janv. 2024
The service was helpful and efficient particularly Paul. The bedroom 100 was an inner one with no window as such. But there was a window to a wall with 2 plants hanging down. It was a perfect place to sleep a bit like a cave in a way perfect just to sleep. As far as I could see there was only one elevator coming and going also to the roof bar. So there was a wait here. Stairs would have been preferred. The restaurant was fine too on the top floor with excellent views. Location excellent with close proximity to the lagoon for swimming and of course the esplanade.
Traduire
Réponse de l'établissement: Thank you for taking the time to complete our on-line survey.Your positive comments are appreciated and will be passed onto the team so they can keep up the good work and improve where possible.
JulesL
Séjour au juin 2023
Seul
1 évaluation
10/10
Exceptionnel
Publiée le 11 juill. 2023
I stayed for 3 nights until I then went by on to my friends, this hotel exceeded my expectation for cleanliness and amenities it’s in a perfect location..
Traduire
Réponse de l'établissement: Thank you for your feedback! We are glad you enjoyed your stay!
Brenda123
Séjour au avr. 2023
Affaires
49 évaluation
9.0/10
Excellent
Publiée le 11 mai 2023
Nice location. Rooms are on the small side. No parking except on the street or in paid parking next door. Rooms are comfortable.
Traduire
Réponse de l'établissement: Thank you for taking the time to share your feedback. Your comments are appreciated.
さあああ
Internal Room (No Window)
Séjour au juin 2025
Seul
15 évaluation
10/10
Exceptionnel
Publiée le 22 juill. 2025
立地も良いし、綺麗でめちゃくちゃ良かった! シャワーが稼働式なのも嬉しい。 またケアンズに来たら泊まりたい!
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your lovely comments! We're so pleased to hear you enjoyed the clean and comfortable room, and that the shower met your expectations. It’s great to know our location added to your experience, and we’d be delighted to welcome you back whenever you're in Cairns again.Warm RegardsBarbaraFront Office ManagerOaks Cairns Hotel
Xiaoyudedadaxing
Chambre d'hôtel
Séjour au juin 2025
En famille
5 évaluation
10/10
Exceptionnel
Publiée le 20 juill. 2025
很滿意,乾淨清爽,浴室很大,特別是頂樓的餐廳,風景好好,很喜歡很喜歡,離太陽戀人號也很近
Traduire
Réponse de l'établissement: Dear Guest,Thank you for your lovely comments! We're so glad you enjoyed the refreshing atmosphere, spacious bathroom, and especially the views from our rooftop restaurant. It’s great to hear our location near Sun Lovers added to your experience. We’d be delighted to welcome you back again soon!Warm RegardsBarbaraFront Office ManagerOaks Cairns Hotel
Invité
Chambre d'hôtel
Séjour au fév. 2025
Seul
33 évaluation
10/10
Exceptionnel
Publiée le 27 mars 2025
位置好,出入各種方便,5-8分鐘內碼頭,夜市步行可到.樓下麥當勞,標誌明顯. 對比後面入住的MERCURE好太多,推薦.
Traduire
Réponse de l'établissement: Thank you for your great feedback! We're so pleased you enjoyed our convenient location and had a positive experience with us.We appreciate the recommendation and hope to welcome you back again soon!Kind regards,Barbara, Front Office ManagerOaks Cairns Hotel
Max1865
Internal Room (No Window)
Séjour au fév. 2025
En famille
3 évaluation
10/10
Exceptionnel
Publiée le 3 avr. 2025
房間乾淨整潔衞生,前台熱情周到,位置位於城市中心,方便出行,酒店設施完備,服務友善熱情,24小時服務特別周到方便
Traduire
Réponse de l'établissement: Thank you so much for your wonderful feedback! We're delighted to hear you enjoyed our central location, friendly service, and thoughtful touches throughout your stay.We truly appreciate your kind words and look forward to welcoming you again soon.Kind regards,Barbara, Front Office ManagerOaks Cairns Hotel
Invité
Chambre en classe Affaire
Séjour au mai 2025
Affaires
6 évaluation
10/10
Exceptionnel
Publiée le 28 juin 2025
非常好,特別值得推薦 房間很大 景色宜人 早餐不錯 關鍵方便
Traduire
Réponse de l'établissement: Thank you for your lovely feedback! We're so pleased to hear you enjoyed the spacious room, pleasant view, and convenient location. It's wonderful to know breakfast hit the mark too.We truly appreciate your recommendation and hope to welcome you back again soon.Kind regards,Barbara, Front Office ManagerOaks Cairns Hotel
Invité
Séjour au janv. 2024
Entre amis
13 évaluation
10/10
Exceptionnel
Publiée le 21 fév. 2024
位置非常方便 到公共泳池衹需要三分鐘。去夜市因為衹需要3分鐘,非常適合出遊。房間也挺新的,有機會還會住。
Traduire
Réponse de l'établissement: Thank you for your feedback. We are glad you enjoyed your stay!
Invité
Séjour au mars 2024
En famille
5 évaluation
5.0/10
Publiée le 22 avr. 2024
這是到澳洲的第三個城市,也是入住體驗感最差的酒店,收着跟五星級一樣的費用,去提供着招待所的服務,入住時必須信用卡收取一澳幣按金,其他方式不可以,在澳洲其他酒店一直付現金都可以,不知道意義是什麼,再説一下衞生,每天沒有專人打掃就算了,蟑螂都爬上床了,實在是堪憂,望廣大網友入住前認真考慮
Traduire
Réponse de l'établissement: Thank you for your feedback! We apologise that your experience did not meet your expectations. Your comments will be investigated and actioned where possible.
Invité
Séjour au juill. 2024
En famille
3 évaluation
6.5/10
Publiée le 9 août 2024
18時過ぎにツアーから戻ると、未だベッドメイキングがされていなく、フロントに伝えたが、2度目でやっと動いてくれた。
Traduire
Réponse de l'établissement: Thank you for taking the time to share your feedback. It will be shared with the relevant departments for review and action where possible.