Évaluations de Hyatt Zilara Cancun - All Inclusive - Adults Only

L'emplacement et le paysage ne sont pas pires que ceux du Hyatt Ziva. D'un côté se trouve la mer turquoise, de l'autre le lagon indigo. Non loin se trouve la grande roue City Eye et les marchés environnants où tu peux aller faire les magazins. Il y a deux restaurants pour le brunch, les épices sont un buffet, le goût est moyen, mais les ingrédients et les assaisonnements sont complets, et ceux qui ont des compétences en cuisine peuvent trouver des plats délicieux, comme des ailes de poulet salées et poivrées, croustillantes à l'extérieur et tendres. à l'intérieur, de délicieux nems spécialement préparés, des vermicelles miso (nouilles), etc. Punta Vista est préparé sur commande, face à la mer, et propose à la fois une cuisine délicieuse et de belles vues. Les goûts de la cuisine occidentale varient selon les goûts. Pour le dîner, les 7 restaurants sont ouverts, il y a donc toujours quelque chose qui vous convient. Personnellement, je préfère les sushis asiatiques, tous sont délicieux. Je recommande le café dans le coin du lobby, le café, les desserts et les glaces sont excellents et meilleurs que ceux du restaurant. Il y a beaucoup d’activités, l’accent est mis sur la participation et c’est facile de passer le temps. Le balcon de la chambre fait face à la mer et au lever du soleil à l'est, et le coucher du soleil est visible à l'est en sortant. Bonus : vous pouvez manger et jouer à votre arrivée le matin. Vous pouvez continuer à manger et à boire après avoir obtenu votre chambre. Après votre départ, vous pouvez continuer à manger, à boire et à vous amuser jusqu'à 6 heures. Si vous avez du temps, vous pouvez en profiter.

Beach and sea were way beyond expectations (clear water)

For the rest of our stay, everything was great. Everyone in the hotel was very welcoming. We were supposed to check out on 19th, Jan after 12:00 pm. But at the last minute, I had a very uncomfortable experience. I was going to the last hotel to pick up my lost items and got a taxi in the lobby. After I got in the car, the driver just went back to the patio again. And one of the doormen named Juan asked me to talk to the concierge because he was worried that I was trying to escape and sneak out. I was shocked when I heard he wanted me to talk with the front desk to explain why I need to leave the hotel. I double-checked his concerns with him. He said, “yes, I was worried that you would not come back”. I was then quite furious because I haven’t checked out yet. Besides, my luggage was still in my room. I asked him to let the office talk with me in person. After a few minutes, he just closed the door for me without any explanation or apology. Our credit card is still on the profile and there is no need for an “escape from the hotel”. I never had a similar experience while I stayed in other Hyatt hotels. After I came back and reported to one of the staff working there. She only gave me a perfunctory apology. I was so disappointed with the attitude of these two associates today. This is not the kind of service I expect from Hyatt Zilara.

Customer service is really good. But restaurants are very limited and disappointing bcz only two restaurants are open for lunch :(

Best hotel in Cancun!

設施舊，設計不合理，餐品一般。位置優越，服務熱情。

맛있는 음식 친절한 직원들 깨끗한 바다 성인들을 위한 이벤트 모든게 완벽한 호텔 앞서 방문한 스칼렛 보다는 조금 떨어지지만 다른 모든 면에서 완벽한 호텔

酒店服務、景色都非常好！目前最滿意的旅行！坎昆區域百分百推薦。酒店周邊的商場都非常的方便、如是情侶可以首考慮。

일단 호텔 내부에서의 야외 뷰는 이루말할수없을 정도로 완벽합니다. 신혼여행의 최고의 순간이었습니다. 서비스와 음식도 모두 만족스러웠습니다.

酒店坐落在加勒比海的岸邊，能看着層次分明的海，從深藍到淺藍色， 十分夢幻，還能夠聽着海浪聲入睡。每間房間內都有大型按摩浴缸，十分享受這趟旅程。

약간 시설이 오랜된 느낌은 있었지만 그렇다고 엄청 노후화된 느낌은 아닙니다. 나쁘지않았어요. 레스토랑이 휴무가 있으니 확인해봐야합니다. 매일 밤마다 로비에서 무료공연이 있는데 그게 너무 좋았어요 ㅎㅎ 퀄리티가 높습니다!!

정말 잘 즐기다왔어요. 4박 5일동안 질라라에서 휴식을 취했는데 매일 다른 이벤트와 쇼에 눈과 귀가 즐거웠어요. 밤까지 식사와 쇼를 즐기고 룸에서는 룸서비스까지 시켜서 배가 쉬지않았네요. 바다는 너무 아름다워서 룸의 발코니나 수영장, 레스토랑에서 눈이 쉴새없이 호강했네요, 레스토랑도 4개, 카페까지 다양하게 즐길 수 있어요, 다만 조식과 점심은 두군데서밖에 안해서 좀 늦게가면 대기를 해야했습니다. 카페에 빵들도 맛있어요-! 허니문, 생일이라고 미리 얘기하면 룸에 아주 작은 이벤트도 준비됩니다. 다 즐겨보세요

非常喜歡Zilara酒店，攜程價格也非常超值。我們住了6晚，嘗試了不同的餐廳和舞蹈等課程，晚上還有文化節目，特別喜歡視頻裏的墨西哥集市！

とても素晴らしいホテルでした。また泊まりたいと思うホテルでした。ただし、日本人スタッフについては出勤していないこともあるので注意してください。いない場合は翻訳アプリを使って頑張って対応してくれます。