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Commentaires des voyageurs
4.6/5
Excellent
73 évaluation
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Évaluations vérifiées
Emplacement4.6
Commodités4.5
Service4.5
Propreté4.6
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Toutes les évaluations(73)
Évaluations positives(71)
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Piscine remarquable(5)
Évaluations négatives(2)
Denis
Chambre King Master en front de mer Sky Turquoize (Adultes uniquement)
Séjour au avr. 2024
Autres
42 évaluation
4.7/5
Extraordinaire
Publiée le 13 avr. 2024
Hotel is located at the north east point of Cancun *****, which allows to have an access to the beach at the northern side as well as at the eastern side. Both of the beaches are hidden from big waves by the piers. Turquoize suites are spacious and well maintained with an amazing view of the sea. Hotel territory is big enough for walks around it. Sea view from different spots is really beautiful. Hotel has several pools so that the clients can choose one suitable for them. There are several restaurants and bars in the hotel as well, which brings some diversity of options. Hotel staff is very friendly and polite. Service is really good. Overall nice impression of the hotel. Turquoize suite also has a separate building, which is more quiet and a separate swimming pool with a good view of the sea. Definitely recommend this hotel to all sorts of visitors. The only thing that can be better is the food. I would give 4 points out of 5 for the food, it can be more delicious and special as well as the cocktails in the bars, but maybe it’s because of the “all inclusive” type of the service.
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6/20
Ninizhao
Chambre king principale en front de mer Turquoize (Adultes uniquement)
Chambre king principale en front de mer Turquoize (Adultes uniquement)
Séjour au sept. 2023
En couple
7 évaluation
3.7/5
Publiée le 29 sept. 2023
酒店獨享無敵海景,但是服務和應對措施真的令人無語。槽點有幾個:首先,辦入住時問welcome drink是要紅酒還是龍舌蘭,我們選了紅酒,到退房也沒見着。房間隔音不行,一直可以聽到樓上拖拽傢俱的聲音和腳步聲,換了房間也是一樣,臨走延遲退房了一小時説算是補償,我謝謝你😵💫😵💫屋內外温差太大,外面38度,屋裡空調給你開十幾度,很容易着涼。問管家餐廳需要預訂嗎,説不用預訂直接去就可以,但是高峯期可能要排隊這事你倒是提醒一下啊。。。臨走電梯壞了管家也不知道,行李從五樓拎下來。如果能加WhatsApp還能略好點,有啥事可以隨時跟管家反饋,處理效率和效果就那麼回事吧。酒店活動還挺豐富,餐食也還不錯,room service 隨叫隨到。可以免費熨燙兩件衣服,房間可以薰香,按摩浴,叫管家安排就可以了
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다방커피
Chambre, avec vue sur la mer (lit king size, canapé-lit)
Séjour au sept. 2023
En couple
1 évaluation
5.0/5
Exceptionnel
Publiée le 27 sept. 2023
여행하면서 만난 멕시칸들 중 가장 친절한 직원들+최고로 맛있는 음식!!! 다시 칸쿤에 오면 꼭 숙박하고 싶은 곳. 코코봉고까지 진짜 걸어서 10분거리였고 이탈리안 레스토랑의 스테이크는 최고였어요ㅜㅜ 돌고래는 또 너무 귀엽고.. 꿈처럼 행복한 시간이었어요 감사합니다