Hotel 3 Banderas

Excellent location at a fair price. Very attentive and friendly staff in reception, breakfast, and public areas. Stairs are steep to upper rooms. Pool is nice, but is quite small. Except for suites, rooms are a bit small. Breakfast is done well, especially if you pay beyond the continental.

Great hotel, the staff is super friendly and helpful, the hotel is safe, we need to ring the bell every time we want to get in and the staff see us on a CCTV and comes to open, and lock the gate again. Rooms are spacious and have character, breakfast is lovely, half buffet half hot cooked breakfast. We stayed there on our last night in Colombia and in the morning we had a panic with the Mig Check form to exist the country, and Emily the receptionnist has been wonderful trying to help us and fill in the form for us on her personal phone. It turns out our flight number was 0741 and we should not put the "0" (zero) on the flight number or else the system will tell you that the flight number is invalid/not recognized. She went out of her way to help us, she was going to call immigration also, and called a friend of hers who deals with those form on a regular basis. I was amazed at her kindness! Also we got lost in Cartagena before check out, so we were an hour late freeing the room and she said that was no problem and did not charge us anything, very understanding! The patio is lovely and we wish we could spend more time in the hotel but this was an express visit of Cartagena, but we will definitely stay there again on our next visit!

This hotel is excellent. From start to the end everything was just wonderful. Rooms are really comfy and clean. They definitely make sure everything is spotless. Staff are friendly. Very friendly and helpful. Location is perfect, you can walk everywhere. I definitely recommend this hotel. I’m not sure it says 3 starts is definitely 4/5. Go and enjoy Cartagena!

Nice hotel in great location. We stayed a couple of nights as part of a group. The room was fine with good shower. It had a safe. The air con worked well - although it leaked. We discovered this on return to room midday and The staff immediately looked to fix it and offered another room which we declined as a/c still worked and we were leaving next day. The room faced into a courtyard which you could sit in. There was coffee in a flask that you could help yourself to. Breakfast was good. There is a pool on the top floor which looked fine but we did not use. The staff were lovely - spoke English. We were able to give them bag of clothes which were washed and dried by the next morning for cheap price. The best thing though is the fantastic location in the centre of old town. In the morning we were out early to explore and avoid the crowds then returned for breakfast.