Castle Peak Hotel

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Castle Peak Hotel

8WF7+2GX, F. Cabahug St, Cebu City, Cebu, 6000, PhilippinesVoir le détail de l'hôtel
Castle Peak Hotel
Castle Peak HotelCastle Peak HotelCastle Peak Hotel
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Avis des voyageurs

8.2/10
Très bien
247 évaluation
Avis vérifiés
Emplacement8.8
Commodités7.6
Service8.2
Propreté8.4
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Toutes les évaluations(247)
Évaluations positives(225)
Évaluations avec photos/ vidéo(56)
Séjour remarquable !(61)
Personnel accueillant(48)
Très bon rapport qualité-prix(18)
À proximité de la zone commerçante(11)
Idéal pour le shopping(11)
Douche difficile à utiliser(9)
Restaurants de qualité(7)
Évaluations négatives(22)
Lau.bdr
Chambre double de luxe
Séjour au avr. 2023
En couple
3 évaluation
6.0/10
Publiée le 8 mai 2023
Le personnel est top, j'ai eu un problème par rapport à la chambre mais il a vite été résous par le personnel.
Invité
Chambre premier supérieure (sans fenêtre)
Séjour au mars 2025
Autres
2 évaluation
10.0/10
Exceptionnel
Publiée le 4 mai 2025
Great place and location, convenient store, and laundry around the area
Traduire
Jonalyn Andres Laranan
Chambre premier supérieure (sans fenêtre)
Séjour au janv. 2025
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 14 avr. 2025
Thank you castle peak hotel for the warm welcome, such a good experience to checked in yoru hotel, Godbless
Traduire
Réponse de l'établissement: Thank you for your kind words! We’re glad to hear you had a good experience with us. We look forward to welcoming you again soon. God bless!
ara buagas
Chambre premier supérieure (sans fenêtre)
Séjour au nov. 2024
En famille
11 évaluation
10.0/10
Exceptionnel
Publiée le 21 déc. 2024
Happy to stay in this book. They allow us to reschedule our stay even on last minute. Thanks for your understanding and the hotel is superb. Very accommodating staff.
Traduire
Réponse de l'établissement: Thank you for your kind review. We’re delighted to hear that you had a positive experience with us and appreciated our flexibility. It’s our pleasure to accommodate your needs, and we’re glad you enjoyed your stay. We hope to welcome you back soon!
Jane tookey
Chambre double de luxe
Séjour au fév. 2025
En couple
6 évaluation
10.0/10
Exceptionnel
Publiée le 20 mars 2025
Very nice
Traduire
Réponse de l'établissement: Thank you for your kind words! We’re delighted to hear that you had a great experience with us. We look forward to welcoming you again soon!
Invité
Chambre double de luxe
Séjour au janv. 2025
Autres
1 évaluation
10.0/10
Exceptionnel
Publiée le 15 fév. 2025
Staffs were very active and accomodating, the food was good and rooftop bar has overlooking view
Traduire
Réponse de l'établissement: Thank you for your kind words! We’re delighted to hear that you enjoyed our service, food, and the rooftop bar’s overlooking view. Your feedback is greatly appreciated, and we look forward to welcoming you again soon!
Invité
Chambre lits jumeaux de luxe
Séjour au déc. 2024
En famille
1 évaluation
7.0/10
Publiée le 2 fév. 2025
At first i call for airport pick up pero binabaan lang ako ng linya without any information she just say(ay wait lang sabay baba) ending walang airport pick up na nangyari?! At pag dating ko ng hotel 2am medyo hindi maganda yung pag check in ko kasi siguro masyado ng late at pagod na rin sila.. yan lang experience ko.. malinis ang room they give free water every morning at lage naka smile yung nag bibigay ng water I forgot to asked her name thanks to you🥰
Traduire
Réponse de l'établissement: We sincerely apologize for the inconvenience you experienced with the airport pick-up and the check-in process. This is certainly not the standard of service we strive to provide, and we will address this matter with the relevant departments to ensure it does not happen again.We are glad to hear that you enjoyed the cleanliness of your room and the service from our team, particularly the water delivery. Your kind words are greatly appreciated, and we will be sure to pass them along.Thank you again for your valuable feedback. We hope to have the opportunity to serve you better in the future.
DRanz
Chambre premier supérieure (sans fenêtre)
Séjour au déc. 2024
En couple
5 évaluation
8.0/10
Très bien
Publiée le 20 janv. 2025
The hotel location is along the road and near the mall area. It has a private parking area just across the hotel's right side. The bed is very comfy. You can ask for a hot water for free. But additional towels and blankets have extra fees, you can buy the fees for a towel of your own. Also if you go to their swimming pool which is about 3x3 square meters. They cannot provide additional towels for the pool, you have to bring the towel provided in your room. For those who love to exercise, the place also has a gym beside the pool.
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your detailed feedback about your stay at Castle Peak Hotel. We're glad to know you appreciated our convenient location, comfortable beds, and private parking area.We apologize for any inconvenience regarding the additional fees for towels and blankets, as well as the towel policy for the pool area. Your comments are valuable to us, and we will review these points to improve our services further.We’re also delighted that you noticed our gym facilities and hope they added value to your experience. Should you have any other concerns or suggestions, please feel free to share them with us.We hope to welcome you back soon!
Ramon
Chambre premier supérieure (sans fenêtre)
Séjour au déc. 2024
En couple
2 évaluation
9.0/10
Excellent
Publiée le 8 janv. 2025
Room was nice and clean. Shower was excellent. AC seemed a bit old and weak but it was cool enough to sleep.
Traduire
Réponse de l'établissement: Thank you for your feedback! We're delighted to hear you enjoyed the clean room and excellent shower. We appreciate your observation about the AC and will have our team look into it. We look forward to welcoming you again soon!
maripel BAAY
Chambre premier supérieure (sans fenêtre)
Séjour au nov. 2024
En famille
1 évaluation
10.0/10
Exceptionnel
Publiée le 4 janv. 2025
Good accommodation fast action when needed assistance in terms of maintenance and repairs of TV, plumbing and lighting..
Traduire
Réponse de l'établissement: Dear Valued Guest,Thank you for your kind feedback. We are delighted to know that you appreciated our prompt assistance with maintenance and repairs. Ensuring your comfort and satisfaction is always our priority, and we are glad we could meet your expectations.We look forward to welcoming you back for another pleasant stay.
ho zy
Chambre premier supérieure (sans fenêtre)
Séjour au oct. 2024
Seul
1 évaluation
7.5/10
Publiée le 15 janv. 2025
It is a homely hotel.
Traduire
Réponse de l'établissement: Thank you for your kind feedback! We’re delighted to know you found our hotel homely, as we strive to create a comfortable and welcoming environment for our guests. We look forward to your next visit!
Lakwatserang Parak
Chambre double de luxe
Séjour au mai 2024
Seul
9 évaluation
10.0/10
Exceptionnel
Publiée le 17 juin 2024
The front desk staff is considerate, since I requested for a late check out since I arrived late at the hotel. Also a reasonable price.
Traduire
6/7
Réponse de l'établissement: Dear valued guest,Thank you for your kind words about our front desk staff! We’re glad to hear that they were able to accommodate your late check-out request and that you found our pricing reasonable. Your satisfaction is our priority, and we appreciate your feedback. We look forward to welcoming you back on your next visit!
Fe
Chambre double de luxe
Séjour au sept. 2024
En couple
2 évaluation
10.0/10
Exceptionnel
Publiée le 9 oct. 2024
Friendly staff and good location
Traduire
Réponse de l'établissement: Thank you for your kind feedback! We're delighted to hear that you enjoyed our friendly service and convenient location. We look forward to welcoming you back to Castle Peak Hotel soon!
Utilisateur anonyme
Chambre double de luxe
Séjour au avr. 2024
Voyage entre amis
40 évaluation
7.5/10
Publiée le 24 mai 2024
Good value for money and doesn't feel like budget hotel. In-house hotel massage is quite good and professional.
Traduire
Réponse de l'établissement: Dear Guest, Thank you for your review and for choosing to stay at Castle Peak Hotel. We are looking forward to welcoming you on your next stay with us. Thank you!
Invité
Chambre double de luxe
Séjour au déc. 2024
Seul
3 évaluation
5.5/10
Publiée le 1 fév. 2025
aircon very noisy and water press no good.....breakfask worst in my life
Traduire
Réponse de l'établissement: Thank you for your feedback. We apologize for the inconvenience caused by the noisy air conditioning and the water pressure issue. We are currently looking into these matters to ensure a more comfortable stay for our guests.We also regret that you were dissatisfied with the breakfast experience. Please be assured that your comments will be shared with the team for improvement.We appreciate your valuable input and hope to welcome you back for a more enjoyable stay.