Avis : Holiday Inn Rochester - Chatham

Good and clean hotel But customer service in the reception was not good, the man that attended to me was with cold attitude. Not good at all.

Friendly staff, easy checkin process and free parking. The rooms are a bit small and the chair doesn't fit under the desk which takes up more space in the room. The fitness and spa facilities is great and not chargeable extra, but there was no hot water in the showers and on Sunday the gym and pool was closed. The lobby cafe and restaurant is a great place to work from, though the food and drinks are a little pricey.

Good service and staff very friendly. Facilities very tired though. No hooks in bedroom or bathroom. Bed too soft. But reasonable price and bar/food good.

My family and I had a lovely time at the Holiday Inn. The service was excellent , the food was great and amenities fantastic.

Marks all over bed and bed buggs

We had a great time at the Holiday Inn in Rochester. Tamia, the receptionist, provided excellent customer service and recommended a fantastic Indian restaurant when we requested after hours. The room was basic but clean and equipped with everything we needed. Although we didn't have time to use the pool due to our late arrival, we thoroughly enjoyed the delicious breakfast prepared by the chef. We look forward to staying here again. Thank you!

Not close to town.

Excellent

Bed was very comfortable. Plenty of choice for breakfast.

Stayed at this hotel a few times. Double rooms are quite small but well equipped. Friendly, helpful staff.

比較舊的一間holiday inn，這裏必須要提醒一下即將訂房的小夥伴，如果您是雙人入住，最好選兩張床的房間，因為一張床根本睡不下兩個人，基本有一個人的肩膀要露在窗外面，而且房間面積有條件的情況下還是選大一點的吧，外國的標間跟國內真的沒法比，床墊不是一般的軟，睡的腰巨難受

房間很大，乾淨整潔，安靜，服務好，幫送行李，幫叫出租車，早養好吃。房間超寬敞，分區，一個區有大床，睡覺用，旁邊有長沙發可談事，還有辦公桌，還有吃飯用桌，有咖啡機，有冰箱，冰箱內有免費飲料，非常貼心，建議大家選這家旅館。

床罩是破的，因為到酒店比較晚了，也不想投訴了，這種四星酒店怎麼評分的，還不及國內快捷酒店呢，希望評價是真實的

房間面積相當大，整潔新淨，水平不錯。員工禮貌。