Hôtels près de Ruby Falls, Chattanooga

Very clean.   My only complaints  -  There was some loud banging around 5 am, couldn’t figure out where that came from and the garbage truck ran at 4:15am all around the property at other businesses so you could hear dumpsters slamming down for about 30 minutes

Reserved a “RiverView” room that overlooked the parking lot. And in their defense, the river was viewable-ish beyond that, but not what I would have paid extra for. And only more viewable if sitting up on one side of the bed. Overall a strange layout.  Called the front desk and was told no other options were available and that it was classified as “riverview” because it was on the 5th floor.  However, we did enjoy the restaurant and patio space with firepit.

Le lit n'était pas propre. Il y avait des cheveux et des effondres sur les feuilles! Le bureau frontal était très gentil et nous a apporté quelques feuilles. Elle a dit qu'elle était la seule à l'hôtel, de sorte qu'elle ne pouvait envoyer personne pour changer les feuilles pour nous, donc nous avons dû changer notre propre lit! A 10 h, après avoir été au lit, nous avons commencé à entendre quelqu'un qui courait et sautait dans la chambre au-dessus de nous. Le bureau a dit qu'elle s'en occuperait et que le bruit s'arrêtait après quelques minutes.

Very clean room, quiet. Initial greeting very nice (Manager). Restaurant is really just open bar concept. Bartender couldn't care less about friendliness or service. Wasn't speaking to any of us seated at the bar. No name tag. No greeting, or true service. Ordered wings for dinner. Arrived on plain plate, cold, side container of dipping sauce. Not impressed. No offer of ”anything else?” etc. Turned TV's onto sports but no volume. As if anyone is into leg volleyball? Indoor pool is UNHEATED, slick flooring as is the pool deck. Could not enjoy it at all. Pool needs to be declared UNHEATED! Had to interrupt desk clerk at checkout (she was texting on her phone). No questions as to how was stay, etc. Very disappointed, needless to say. Will not be staying there again..

The bed covers were for a queen bed however the room had a king bed. Surely housekeeping would have noticed the covers didn't cover the bed! There were 5 tissues in the dispenser. The window shade would not open. The bed frame hit the back of our legs when getting in or out of bed. The mattress needs to be replaced as there is a hump in the middle.  This is the 5th Tru hotel we have stayed in & this location doesn't measure up to what we have come to expect from a Hilton property

This hotel was in a wonderful location. We were in walking distance to lots of good eateries, the aquarium and the river walk. The front staff that we encountered were always kind to us and helpful. We booked a double room and it was nothing spectacular about it. Clean but not spotless. It was comfortable enough to enjoy a weekend getaway as a family. I did notice there was some sort of pink stain in the tub and some shed hair…I just cleaned it out before we used it. The WiFi was good, so we were able to do homework and check emails. All in all, not a bad place to stay! The pool area was nice for the kiddos!

Would have given them 5 happy faces for the swimming pool BUT it was only open from 9 a.m. til 10 p.m. We didn't get to swim because of the time limitations. 👎 I was so disappointed 😞 But and on a different subject, and more importantly, i suppose, is the bed was so very comfortable. We had a good night's sleep. Which is what is the main thing one looks for in a place to sleep. So thumbs up for the mattress!👍👍👍👍👍 Everything was clean and well maintained. We were pleasantly surprised by the charming woodsy view from our room window! 😊👍 We loved the shower walls. So much so we may decorate our home shower with it.💖😉

L'hôtel est plus ancien, surtout dans le quartier général, il a un goût humide et je ne me sens pas propre. Mais il est très bien situé, le parking est grand, la chambre est grande, le service est bon, le petit déjeuner est bon, parce que je suis familiarisé, je vis ici plusieurs fois. Un hôtel de la ville de Wahao, à côté, a été hébergé, bien que luxueux, la chambre est petite, il a également signalé deux alertes de feu à minuit, le prix est trop bas et l'expérience est trop mauvaise. Alors, vous habitez souvent cette maison.

I thought the front desk staff was really nice and helpful. The check in and out was super quick and easy. The breakfast was minimal, but good. They have a waffle maker, some cereal, yogurt, toast, coffee and juice. We were happy with it! And we swam in the pool which was small, but nice! It was a good location- about 10 minutes from downtown and easy to get on and off the highway from. I will say the hotel is a little run-down looking, especially our carpet in our room, but it was ok! The TV worked and had enough channels and the beds were comfortable. For the price, it was worth it, I'd say!

I was there for only one night, and the housekeeping staff started banging on my door early in the morning, waking me up to ask if I wanted my room cleaned. I was very annoyed, because I needed as much sleep as possible for my long road trip. Why on earth would anyone think I needed my room cleaned for a one-night stay? It felt like they were checking to make sure I did not oversleep or accidentally overstay, which was completely unnecessary and extremely frustrating.