Where do I even begin?!? Firstly upon arrival I get told that I am a day early, for some reason my booking went through for a day later than I had booked for. This meant ringing customer services, being on hold for half an hour, to then be told I would have to pay an amendment charge of £10, pleas ANOTHER £61 on top of what I had already paid as it was a Saturday night so would cost extra! The room itself was so dirty, the kettle was scalier than a lizard and the bathroom had definitely seen better days! Not to mention i have woken up absolutely covered in bites...wanted to speak to staff about bug bites, but no one around at reception and got cut off as soon as I tried calling the number given. This stay has cost me £100, My sanity and y luggage, as am not taking my luggage into my house at the risk of bed bugs..... AVOID this scummy place, and this absolute robbing company. £!
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