Évaluations de Novotel Chiangmai Nimman Journeyhub

Réponse de l'établissement: Dear Sir/Madam, Thank you for your feedback and we have noted on your comment for further action to improve our hotel product and services. We hope to see you back to stay with us again. Sincerely, The Management Team

Réponse de l'établissement: Dear Khun Pum Kesarin,Thank you so much for your fantastic review! We’re truly delighted to hear that you always enjoy our prime location, friendly Heartists, and the breakfast we offer. It’s an honor to be your preferred choice whenever you come for your golf trips. We strive to create a welcoming and comfortable experience for all our guests, and we’re thrilled that we’ve been able to meet your expectations.If there’s anything you think we could improve or any suggestions you have to make your stay even more enjoyable, please don’t hesitate to share. Your feedback is incredibly valuable to us. We look forward to welcoming you back again soon for your next visit!Best regards,Boondarik W.Operations ExecutiveNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Mohamed,Thank you so much for your kind feedback! We're thrilled to hear that you found the location convenient and the rooms clean during your stay at Novotel Chiangmai Nimman Journeyhub. It’s great to know you appreciated being so close to Maya Shopping Centre and the many dining options around. We truly value your support. We look forward to welcoming you back for another memorable experience in the near future.Best regards,Boondarik WichacharoenOperations Executive Novotel Chiangmai Nimman Journeyhub

Réponse de l'établissement: Dear Yean Ching,Thank you for sharing your feedback about your recent stay at Novotel Chiangmai Nimman Journeyhub. We are thrilled to hear that you enjoyed our convenient location, the breakfast selection, and the daily housekeeping service. Your kind words are truly appreciated.We hope to have the pleasure of welcoming you back for another great stay in the future. Should you need any assistance or have any further requests, please do not hesitate to let us know.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us. We're thrilled to hear that you had a great stay and enjoyed the hotel's location, as well as the elevated car park. We also appreciate your understanding regarding the check-in timing, and we’re glad our team was able to assist by holding your baggage and offering recommendations on nearby attractions.We do apologize for the slight dust you noticed in your room, and we will ensure our housekeeping team is aware of this to maintain a higher standard of cleanliness. We also appreciate your comments about the breakfast setup. We will take your feedback into account to improve the seating arrangements during busy times.Thank you once again for your valuable feedback. We hope to welcome you back soon for another enjoyable stay!Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Nobelllr,Thank you for taking the time to share your feedback about your recent stay with us! We’re thrilled to hear that you enjoyed our friendly Heartists, delicious breakfast, and the cleanliness of your room. It’s also great to know that our central location made your visit more convenient.Your kind words motivate us to keep providing the best possible experience for our guests, and we look forward to welcoming you back to Novotel Chiang Mai Nimman Journeyhub in the future.If there’s anything else we can do to make your next stay even more enjoyable, please don’t hesitate to let us know.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for your review and for highlighting our reliable and comfortable stay. We’re pleased to hear that our hotel met your expectations and provided consistent quality.We strive to deliver a dependable and enjoyable experience, and your feedback reassures us that we are achieving that goal. We appreciate your recognition of our efforts to maintain high standards.We hope to have the opportunity to welcome you back and provide an even better experience in the future. If you have any additional comments or need assistance, please feel free to contact us.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for your wonderful feedback! We're so glad to hear that you enjoyed the rooftop pool and sunbathing facilities. It’s great to know you had a relaxing experience.While our property may feel a bit away from the trendy district and old town, we are actually very close to many popular attractions such as Maya Mall, Nimman Road, Chiang Mai University, and Chiang Mai Zoo. We hope you were able to enjoy these nearby areas during your stay.We look forward to welcoming you again soon!Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us. We genuinely appreciate your time and thoughts. We’re sorry to hear that our location and breakfast did not meet your expectations, and we apologize for any inconvenience you experienced.Unfortunately, we were unable to locate your booking information as your name was not provided in the review. To assist you more effectively and ensure we address your concerns, could you kindly share your booking details or reservation name with us? This will help us better understand and review your experience.We highly value your suggestions and would love to hear more about how we can improve our services to make your next stay more enjoyable. Please feel free to share any additional thoughts or recommendations you may have.Once again, thank you for your valuable feedback. We look forward to the opportunity to welcome you back and provide you with a better experience in the future.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for taking the time to share your feedback. I am sorry to hear about the discomfort you experienced with the bed. Please note that the bed sizes in our twin rooms are designed to be in line with industry standards. However, I sincerely apologize for any inconvenience caused and will have our team inspect the bed to ensure it is in proper condition.Regarding your comments on the breakfast, I regret that it did not meet your expectations. We constantly strive to enhance our offerings and would appreciate it if you could share more details about your experience. This will help us understand how we can improve and better serve our guests in the future.We truly value your feedback and hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for your wonderful review and for sharing your experience with us. We’re delighted to hear that you enjoyed our quiet location, secure parking, and convenient walking distance to Maya and One Nimman. It’s also great to know that our Heartists’ courteous and helpful service contributed to your positive stay.We truly appreciate your feedback and look forward to welcoming you back in the future for another enjoyable experience.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback! We’re delighted to hear that you enjoyed the location of our hotel. We’re glad you found the proximity to the vibrant Nimman area, Maya Mall, and Doi Suthep convenient. It’s always a pleasure to hear that our guests appreciate the balance of being close to attractions while enjoying a peaceful environment.We hope to welcome you back soon and provide you with another great stay. Please feel free to contact us for any assistance or special requests during your next visit.Warm regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Guest,Thank you for sharing your feedback with us! We're delighted to hear that you had an overall enjoyable stay. The bed arrangement in your room is designed based on the room layout, and we appreciate your understanding. We’ve also taken note of your comment regarding the slippers and will review this to enhance comfort and safety for future guests.We truly value your input and hope to welcome you back soon for an even better experience.Best regards,Nakul GuptaGeneral ManagerNovotel Chiang Mai Nimman Journeyhub

Réponse de l'établissement: Dear Khun Pitchapa,Thank you so much for your kind review! We're thrilled to hear that you loved our location and that our staff made a positive impression with their friendliness and helpful service. Ensuring a comfortable and enjoyable stay for our guests is always our top priority, and your feedback reassures us that we are on the right track.We truly appreciate your support and look forward to welcoming you back to Novotel Chiangmai Nimman Journeyhub for another fantastic stay in the future! If there’s anything we can do to make your next visit even better, please don’t hesitate to let us know.Best regards,Boondarik W.Operations ExecutiveNovotel Chiang Mai Nimman Journeyhub