Évaluations de The Chiang Mai Riverside

Réponse de l'établissement: Dear Mr. Fab,Thank you for your kind words. We’re delighted to hear that you enjoyed the cleanliness of the hotel, the spacious room, and the friendliness of our staff. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.We look forward to welcoming you back in the future.Best regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear HNtravel,Thank you for your feedback. We’re pleased to hear you found your stay overall good. We understand that our location might not be ideal for everyone, and we appreciate your comments about the service apartment-like experience. We’re continuously working to improve our amenities and services, and your input is valuable in helping us enhance the guest experience.We hope to have the opportunity to welcome you back in the future.Best regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Mr. WAILING,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed the beautiful view and our attentive service during your stay.Creating a peaceful and relaxing atmosphere for our guests is our priority, and we’re glad you had a quiet experience with us. We look forward to welcoming you back to The Chiang Mai Riverside for another enjoyable stay!Best Regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Guest UserThank you for your feedback. We're delighted to hear that you enjoyed the decoration of our hotel and experienced great service during your stay. Providing a pleasant and welcoming environment is important to us, and we're glad that you found our decor appealing. Our team strives to deliver exceptional service to all our guests, and we're thrilled that you had a positive experience with us.If there's anything else we can do to make your stay more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back to The Chiang Mai Riverside in the future.Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: DearValued Guest,Thank you for your feedback! We are thrilled to hear that you enjoyed your second stay in our spacious 115-square-meter suite and found it to be a great value for your money. Your five-star rating for cost-effectiveness truly means a lot to us!We’re glad you appreciated the tranquility of our location, which offers a peaceful retreat away from the city’s hustle and bustle. It’s wonderful to know that our staff’s service made a positive impression on you, and we will continue to strive for excellence in our breakfast offerings.Thank you for choosing The Chiang Mai Riverside, and we hope to welcome you back for another enjoyable stay!Best Regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for your detailed feedback. We’re delighted to hear that you enjoyed the spaciousness and cleanliness of your room, as well as the overall value for money. It’s great to know that our room standards met your expectations.We appreciate your comments regarding the facilities and breakfast options. Your feedback is valuable and will help us in our continuous effort to enhance our services. We hope to have the opportunity to welcome you back and provide an even better experience in the future.Best regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Guest UserThank you for providing such thorough feedback on your recent stay in the Vorrathita Two-Bedroom Suite. We are pleased to hear that the suite met your expectations, particularly in terms of cleanliness and hygiene, which are areas we take immense pride in maintaining to the highest standards. Your attention to detail, including inspecting the corners of the bathroom, is deeply appreciated, and we are delighted that it contributed to your overall satisfaction.Regarding your feedback regarding breakfast and the language proficiency of our staff, we sincerely apologize for any inconvenience caused. Your comments have been duly noted, and we will take proactive measures to ensure a more consistent and diverse breakfast selection in the future. Additionally, we will explore options to provide language assistance in Chinese to better accommodate the needs of our guests.We regret any disturbance caused by noise during the night and apologize for any inconvenience it may have caused to your rest. Rest assured, we will investigate this matter thoroughly to identify potential solutions and ensure a tranquil environment for all our guests in every suite.Your feedback is incredibly valuable to us as we continually strive to enhance the quality of our services and facilities. We sincerely hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay. Thank you for choosing our hotel, and please do not hesitate to contact us if there is anything further we can assist you with.Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Valued Guest,ขออภัยที่ทำให้คุณรู้สึกไม่พอใจและเสียความไว้วางใจจากเหตุการณ์ที่เกิดขึ้น เราไม่มีเจตนาที่จะสร้างความเข้าใจผิดหรือทำให้เกิดความขัดแย้งระหว่างคุณกับเพื่อนของคุณ ทางโรงแรมจะใช้เหตุการณ์นี้ในการปรับปรุงการสื่อสารให้ดียิ่งขึ้นหากคุณมีข้อสงสัยหรือข้อแนะนำเพิ่มเติม เรายินดีรับฟังเสมอ และหวังว่าจะได้มีโอกาสต้อนรับคุณอีกครั้งในอนาคตขอแสดงความนับถือ,The Chiang Mai Riverside

Réponse de l'établissement: Dear Ailvyoubaobaoji We genuinely appreciate you taking the time to share your insights following your recent stay at our establishment. It's gratifying to learn that the spaciousness of the room and living area contributed positively to your overall comfort. However, we extend our sincere apologies for any inconvenience caused by the water issues encountered in room 404. Please be assured that we will promptly address these concerns to ensure a seamless experience for all our guests going forward. Your observation regarding the water pressure is duly noted, and we will thoroughly investigate to identify any opportunities for improvement in this regard. On a positive note, we're delighted to hear that you enjoyed our breakfast offerings. Your feedback is incredibly valuable to us as we continuously strive for excellence in guest satisfaction. We look forward to the opportunity of welcoming you back for an even more enjoyable stay in the future, where we aim to exceed your expectations in every aspect of your experience. Thank you once again for your valuable feedback. Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your experience with us. We’re thrilled to hear that our staff's service made a positive impact on your stay, especially in assisting with your dining arrangements. It’s wonderful to know that our efforts to ensure your comfort were appreciated.Your kind words are a great encouragement to our team. We look forward to welcoming you and your family back in the future.Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear WangyingdongThank you sincerely for your exceptional review! We are truly delighted to learn that your experience at our hotel surpassed your expectations. Your kind acknowledgment of our staff, culinary delights, and the concerted efforts we invest in ensuring an outstanding stay truly touches our hearts, particularly given the exceptional value we aim to deliver.Our riverside hotel serves as a tranquil and secluded sanctuary, offering a serene retreat while maintaining convenient access to all the nearby attractions. We eagerly look forward to the opportunity to welcome you back in the future for more delightful experiences. Should you require any further assistance or have additional inquiries, please do not hesitate to reach out to us.Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Guest UserThank you for graciously taking the time to share your exceptional experience at The Chiang Mai Riverside Hotel. We are genuinely delighted to learn that your stay with us was pleasant, and that you enjoyed our breakfast offerings, cuisine, and the overall ambiance of our establishment. Your positive feedback regarding the spaciousness, attractiveness, and comfort of our rooms, as well as our beds, brings us great satisfaction.We sincerely apologize for any inconvenience or discomfort caused by the cleanliness issue with our swimming pool. Please rest assured that we are swiftly addressing this matter to rectify it. Your understanding and patience are greatly appreciated.We are profoundly grateful for your choice of our hotel for your stay, and we eagerly await the opportunity to welcome you back on your next visit.Warm regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for taking the time to share your experience with us! We are delighted to hear that you found your room spacious and clean, and that our staff provided friendly and helpful service.We appreciate your feedback regarding the breakfast and water pressure, and we will certainly look into these areas for improvement. Your comments are invaluable in helping us enhance our guests' experience.Thank you for choosing The Chiang Mai Riverside, and we hope to welcome you back for an even better stay in the future!Best Regards,The Chiang Mai Riverside Hotel

Réponse de l'établissement: Dear Valued Guest,Thank you for sharing your feedback about your recent stay at The Chiang Mai Riverside. We appreciate your honesty and want to address your concerns.As a small boutique hotel, we understand that our size may not be suitable for everyone's preferences. However, we believe that quality and service are paramount in achieving a five-star rating, regardless of our property's size.We understand your disappointment and apologize if our size did not meet your expectations. We strive to ensure that every aspect of your stay meets or exceeds your expectations, and we regret if we fell short in this instance.We value your feedback and will use it to continually improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable experience.Warm regards,The Chiang Mai Riverside Hotel