618/8 Moo 24, Rimdoi Place Village, Doi Prabat, Rop-Wiang Sub District, Rop Wiang, Chiang Rai Province, 57000, ThailandVoir le détail de l'hôtel
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1 nuit
Avis des voyageurs
8.8/10
Très bien
15 évaluation
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Avis vérifiés
Emplacement8.5
Commodités8.7
Service8.9
Propreté8.9
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Toutes les évaluations(15)
Évaluations positives(11)
Évaluations avec photos/ vidéo(5)
Séjour remarquable !(8)
Service remarquable(8)
Évaluations négatives(1)
Invité
Suite
Séjour au déc. 2024
En couple
4 évaluation
4.0/10
Publiée le 19 janv. 2025
I was looking a hotel room with a bath and booked it in advice. First impression was quite good - the stuff meet us friendly, provide room cards and walk us to the room. I walked to the bathroom to fill it with the hot water, and realized, that THERE ARE NO HOT WATER, so I contact reception and manager came to us and start to HEAT THE KETTLE and explained to us that they don’t have hot water because of weather condition (well, next day when we met our friends they told us they didn’t have any issues with the hot water) - its not what you expecting when you are booking PREMIUM suite. The room and bathroom seems clean but COULD BE DANGEROUS.. when I was taking a shower later with room temperature, I found a PIECE OF A GLASS. Unfortunately I did throw it to the bin before realizing I should take a photo of it. Well, we just leave room after that cause there WASN’T ENJOYABLE ambience anymore.. Next morning I was spending around 3 HOURS trying to fill the bath with a hot water with a small kettle, and had a short time of using it… I was a bit late to check out (we did checkout at 13:10) and they came to us with a 2 POLICE MANS to check out us from the room, well, it was scary as we didn’t do anything wrong… Well, their breakfast wasn’t enjoyable too, unfortunately. And, if you are thinking about this BIG MIRROR… most probably you will NOT BE ABLE to make a GOOD PHOTO, because they put it in a really weird way… 0 thanks to the service, HIGHLY NOT RECOMMENDED HOTEL.
Traduire
Réponse de l'établissement: Thank you for staying at our hotel and reviewing us. Please allow us to clarify and explain in some below points.- The guests intend to smoke in the room once we notice that smoking is not allowed in the room. - The guest came to the front desk after check in and inform that the hot water in the bathroom is not working, however hotel has already checked which the hot water is working properly but it's because of the weather in north of Thailand cause to the hot water is not extremely hot as expect then guest asked hotel to refund the cash back to them without contact trip.com and they intend to stay at the hotel for "free" if we refund the cash to them,- During the check out time at noon the next day, guests are still in the room and ignore when the hotel informs them that the check out time has already passed until the hotel called the police and asked the police to let them check out from the hotel.- After the guest checked out, they damaged the bathtub some material out from the bathtub and this caused the bathtub to not work and this cost the hotel to replace a new one with about THB7,000.We are committed to providing a happy, safe and enjoyable experience for our guests staying at our hotels. We are also careful to take care of the safety and actions that affect other guests staying at our hotel.
Preeda
Chambre de luxe
Séjour au déc. 2024
En famille
72 évaluation
9.0/10
Excellent
Publiée le 3 janv. 2025
🇬🇧I absolutely adored my stay at this charming family-run hotel! The receptionist was incredibly helpful and friendly, going out of their way to assist me . The hotel itself is beautifully decorated with wood & minimal style. It has a cozy, inviting atmosphere. I highly recommend this gem to budget-conscious travelers and anyone seeking a truly authentic local experience.
🇫🇷 J'ai absolument adoré mon séjour dans ce charmant hôtel familial! La réceptionniste était incroyablement serviable et sympathique, allant même jusqu'à m'aider . L'hôtel lui-même est joliment décoré avec des accents de bois chaleureux 🥰 et possède une atmosphère chaleureuse et accueillante. Je recommande vivement ce petit bijou aux voyageurs soucieux de leur budget et à tous ceux qui recherchent une véritable expérience locale.
Traduire
6/9
Réponse de l'établissement: We would like to thank you for choosing to stay at our Palin Family Cottage hotel. We are glad to welcome and serve you. Thank you again for your review and letting us know you enjoyed our hotel. We hope to welcome you again.
Invité
Chambre de luxe
Séjour au juill. 2024
En famille
2 évaluation
8.0/10
Très bien
Publiée le 22 août 2024
Nice cottage for family vacation
Good property
Bust away from central point
Traduire
Réponse de l'établissement: Thank you for your feedback regarding your recent stay at our Palin Family Cottage. We are delighted to hear that you found our hotel to be a nice choice for a family vacation.We appreciate your acknowledgment of the quality of the hotel and understand that being a bit away from the central point may have its pros and cons. We strive to create a peaceful and relaxing environment for our guests while still ensuring convenient access to local attractions.Thank you once again for your comments. We hope to welcome you and your family back for another enjoyable stay in the future. :)
Anantachai
Chambre de luxe
Séjour au nov. 2023
En couple
5 évaluation
8.0/10
Très bien
Publiée le 5 déc. 2023
good service and environment but compare to others price above average and towel a bit smelly
Traduire
Réponse de l'établissement: Thank you so much for your stay and review. We apologize for the smell of the towels that you kindly provided information about that. We will inform the laundry factory to be careful. Thank you so much
Réponse de l'établissement: ขอบพระคุณคุณลูกค้าที่เลือกมาพักที่ Palin Family Cottage นะคะ พวกเรายินดีที่ได้ให้บริการคุณลูกค้าค่ะ โอกาสหน้ามาพักที่เราอีกนะคะ :)
NAPATH SAKKAMAT
Chambre de luxe
Séjour au déc. 2024
En famille
2 évaluation
8.5/10
Très bien
Publiée le 10 janv. 2025
บรรยากาศดี สะอาด สบาย บริการเยี่ยม
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Réponse de l'établissement: ขอบพระคุณคุณลูกค้าที่เลือกพักที่ Palin Family Cottage และมอบรีวิวเป็นกำลังใจให้พวกเราค่ะ โอกาสหน้าให้พวกเรามีโอกาสบริการอีกนะคะ :)