Kea Hotel

作為酒店服務行業 本人訂房後未辦理入住 全程未做到電話提醒義務 也不可協調退費事宜 你説你留了房 我已然接受了。 退一步 想商量多開一點點發票 都不能商量 如此商家 或是請的店長大神 你也讓我佩服成功送出第一個差評

今年五一假期入住的，剋制當時想立即點評的沖動，今天才説幾句。 除了兩點不友好，其他都行。 一是關於免費停車，入住時酒店前幾個有限位置沒了，按酒店説法可以停附近劃線區，幾點前可免費但又沒憑據，玄吊吊的。給我們解釋的女士態度不好。 二是前台小妹，態度很不好，不懂一點服務禮儀，説話很無禮，流程也搞不太清楚。客人辦入住好像是來要她錢一樣不高興。次日早上辦退房，已經8點多要九點了，前台小妹睡眼迷濛蓬頭垢面朝著客人張大嘴連續打呵欠。不情不願折騰很久才辦好離店手續。真為酒店老闆着急。 作為普通客人偶爾接受這番奇葩服務無所謂，可我作為本地人可真是為這服務很汗顏，這是要讓外地客人加深大足印象？！ 不知道那個前台小妹還在嗎？好想對她説，確實不喜歡這工作就別幹了，你痛苦客人更痛苦。想對老闆説，如果要做長久生意，為啥不培訓店員呢？！

Very good hotel! Beautiful big room for a nice price. Convenient location. You need to leave deposit 100 RMB. AC didn't work much.

The Kea hotel is such a quaint, family run (I think) hotel on the Lianxi River. The staff were very helpful and friendly. There are a lot of places to eat nearby, including a Halal spot. And there's a river walk just to the right of the hotel that's so pretty at night. Dazu County is pretty remote, and there aren't many attractions nearby. The Dazu Rock Carvings are a must-see, though. My only issue was the bed. Hardest bed I ever slept on. I asked for an extra blanket to help give a little cushion, and staff happily obliged. Oh, the Trip website says there's an elevator, but there is no elevator. Kea Hotel is a great value, and despite the bed, I still had a comfortable stay.

The room was big and cozy! Comfortable bed, good cleanliness. We weren't prepared for the squat toilet but it was a fun experience!

Love the location and the place. Only complaint is that the bed is too hard for me