Avis : Aston Inn Cilacap

Réponse de l'établissement: Dear Mr Faruk Thank you so much for your wonderful review! We are truly honored to be considered the best hotel in Cilacap by you. It’s always our goal to provide exceptional service and comfort, and we’re thrilled that we succeeded during your stay.We look forward to welcoming you back on your next visit. Should you need anything in the meantime, please don’t hesitate to reach out.Warm regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you very much for taking the time to share your positive feedback about your experience with us. We are delighted to hear that you enjoyed the breakfast and that our facilities met your expectations. Your kind words mean a lot to us.We look forward to welcoming you back on your next trip. Please feel free to reach out if you need any assistance in planning your future stay. We will ensure that your next visit is even more memorable.Kind regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you so much for your wonderful and thoughtful feedback. We are truly honored to be your preferred hotel during your visits to Cilacap. It’s fantastic to hear that our location, away from the hustle and bustle of the city center, along with our amenities like the restaurant, refrigerator, and water station, have contributed to making your stay more comfortable.We also deeply appreciate your recognition of our efforts to reduce plastic waste. Sustainability is a key priority for us, and it’s gratifying to know that you value these initiatives. Our team is always ready to assist, and we’re delighted that their service met your expectations.We look forward to welcoming you back on your future visits to Cilacap. Thank you once again for your continued trust in Aston Inn.Warm regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you for your feedback. We are glad to hear that you found the hotel to be a good value for the price. We always strive to offer our guests a comfortable and affordable stay, and your comments are truly appreciated.We hope to welcome you again in the future!Best regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you for sharing your feedback with us. We’re pleased to hear that you find our hotel to be a good value and that you plan to stay with us again.We also appreciate you bringing up the issue with the swimming pool. We take guest comfort very seriously, and we’ll review the pool’s chemical balance to ensure it’s optimized for a more pleasant experience. Your comments will help us make the necessary improvements.Regarding the mall, we’ll certainly pass along your feedback to the management team to ensure everything is well-maintained and enjoyable for our guests.We look forward to welcoming you back on your next visit!Best regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you for taking the time to share your feedback. We’re thrilled to hear that you enjoyed the cleanliness of the hotel, the comfort of the rooms, and our food offerings. It’s also great to know that our strategic location and service met your expectations.Your kind words inspire us to keep delivering high-quality experiences for all our guests. We look forward to welcoming you back on your next visit!Warm regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you for sharing your experience with us. We’re glad to hear that you found our hotel’s convenient connection with the immigration office helpful. We strive to offer a comfortable and efficient stay for all of our guests.We appreciate your advice regarding morning time spent at the hotel. Rest assured, we are always here to help with any further guidance you may need during your stay. Your feedback is invaluable, and we look forward to welcoming you back soon.Best regards,Mr. Kasanova HermawanGeneral Manager

Réponse de l'établissement: Dear Guest Thank you so much for your wonderful feedback! We’re thrilled to hear that you enjoyed the cleanliness and completeness of our facilities, as well as the convenience of the surrounding area. It's always great to know that our location provides ease for shopping and dining.We truly appreciate your kind words and are excited to welcome you back for your next stay. Your satisfaction is our priority, and we’ll be here to make sure your experience is just as great next time.Warm regards,Mr. Kasanova HermawanGeneral Manager