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Ce qui est un excellent endroit pour rester. Nous sommes venus pour un mariage familial et nous avons été accueillis par notre séjour. Hôtel et personnel étaient exceptionnels comme le château! La nourriture a été mise de ce monde, même pour moi qui a coeliac donc besoin de gluten gratuit! L'hôtel nous a embarqués entre la Vale et le château qui était un Dieu envoyé pour ceux qui portaient des étagères ! Le petit lit, la salle de bains avec une promenade dans la douche, le thé, le café, l'eau, etc., si c'était de base, je ne quitterais jamais les chambres de classe supérieure! Diolch yn fair yawn, merci beaucoup, il était un plaisir d'être vos invités.

This hotel is an exclusive getaway, mainly for couples or celebration events. I enjoyed the cosy atmosphere during the Christmas season and the delicious food served at breakfast prepared fresh by the Head Chef (thank you Chef for the nice chat too!) and at the dinner restaurant. Top quality food! All staff was very friendly and helpful. The spa area is a bit cold for me, especially in the changing room so I didn't use it. Rooms are clean and welcoming. Location is quite remote and taxes are not always available, although I didn't have any issue at the time of my stay.

Key gripes: Wi-Fi in the room was awful, our phones could hardly connect to it. Steps in the room to and from the bathroom, seems like a trip hazard. Lame shower pressure. £5 charge for a dressing gown… in a spa hotel, where I’ve booked an expensive spa treatment. The restaurant is the hotel’s biggest Achilles heel. We ate there the first night and didn’t go back. The food was okay but mains came out lukewarm like they’d been sitting out for a while, the burger bun was dry. We ordered a starter of bread and olives which was £8 and they gave us two tiny slices of bread, it was so absurd that we laughed but honestly I prefer to eat my food than be amused by it. The restaurant wasn’t even half full but they sat us on the worst table so I was right behind a door which I kept hitting with my elbow. It took them an hour and a half to serve us two courses, hardly any food seemed to be coming out of the kitchen, lots of other tables sat with no food for ages. No one warned us that there would be a 30-40 minute wait each course. The service in general was very poor. We saw tables having to approach to ask for more drinks because the wait staff hadn’t offered. No one checked if our meals were okay. They seemed to do a lot of running about setting table places etc but not looking after their guests. Breakfast was similarly bad. Again staff doing busy work instead of looking after guests. I had breakfast on two mornings. Between those days, guests had to ask on separate occasions for teabags, a refill of scrambled eggs (twice), and more plates because they’d run out. The staff on duty were not checking the breakfast buffet to make sure everything was available. The first day I came down, no one explained to me how the buffet worked, showed me where things were, or even just said ‘the buffet is over there, please help yourself’. I come to a hotel to enjoy great food, a good sleep, relaxation, and excellent service - I want to be looked after for a few days. This hotel has recently been renovated so looks very clean and well presented, but the incompetent service really lets it down.

La chambre est très confortable et très confortable. Le petit déjeuner était délicieux et une belle sélection de nourriture pour le petit déjeuner continental. Ils ont également été très utiles quand il est venu chercher un taxi. La maison de l'hôte est une petite voiture (5 min ou moins) de la ville de pont et d'un Tesco, mais je pense que vous devriez conduire là, car je n'ai pas vu d'arrêt de train ou d'autobus. Ce qui est à environ 5/10 minutes de marche. Je recommanderais certainement la maison de l'hôte et resterais là encore

Je donnerais 5 pour les équipements mais au lieu de cela, j'ai donné 4 mc il n'y a pas de levage, surtout si vous avez des bagages. Globalement, mon séjour était étonnant ✨